How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%59+4.2Craft & service penalty98−0.2Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREMr. Steam Lux Carpet Cleaning
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 49 grout cleaning · 5.0★ from 1,298 Google reviews
Report card
Percentile vs other grout cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Mr. Steam Lux Carpet Cleaning for 5 kinds of job.
Mr. Steam Lux Carpet Cleaning for upholstery cleaning
Clear ✕All 100 Google reviews tagged “Upholstery cleaning” · showing 40
Joshua was extremely professional and did a wonderful job cleaning my sofas.
We have been using Mr. Steam Lux for many years and have always been more than satisfied with the results. I highly recommend Joshua for your cleaning needs, indoor and outdoor.
**This is a second review of Mr Steam Lux. This time we had carpet and furniture done by another gentleman. And as before it was a quick, professional, and excellent job of cleaning by Aiden. Couldn't be more pleased and will continue to use them! Quick, thorough, pleasant. Great job.
Braden did a great job cleaning my couch! It looks great. He was extremely thorough cleaning! Along with being personable, informative and enjoyable! Highly recommend.
Called Mr.Steam on Saturday and was able to schedule an appointment that Monday. Aiden, cam and did an amazing job. The couch smells and looks great.
Branden was great to work with! From the first phone call to the final results, everything was smooth, professional, and incredibly efficient. He arrived on time, explained the process clearly, and handled my furniture with care. He took the time to treat specific stains and made sure every inch of the upholstery…
Aiden was awesome — really thorough job cleaning my couch and very friendly!
Very cordial scheduling. They showed up on time, tech was very professional, great results.
I just moved in a place that is approximately 20 years old and I don’t think that the previous owners ever had the carpets cleaned! Aiden did an Excellent Job on them. The high traffic areas were cleaned up well. I also had my couch, chair and ottoman cleaned. I highly recommend this Company.
Branden was amazing!!! 5 stars! He was able to get all my dog’s accidents out of the carpet, left the house smelling fresh and clean and was very professional! Thank you!!
This was an awesome experience. Aiden Malloy was very professional and did an awesome job. Will use and recommend Mr. Steamlux every time.
Aiden Malloy, was such a nice & professional young man. He was in & out & my place looks & smells wonderful! Thank you :) -Barbara
Thanks for the great service Aaron. You did a fantastic job of stretching and cleaning our carpet. See you next year!!
Did a great job!!!!! So happy. I use them every year now to help with the pollen. Great service
Aiden did an exceptional job on my couch and chair and was half the cost of competitors, I would use them again! He was also able to get some stains out of a few rugs. Thanks!
Always a pleasure no matter who comes from Mr Steamlux. Aiden was responsive and communicated prior to the visit. He even followed up to ensure things dried appropriately! Above and beyond :)
Very professional, on time and fair prices! Had them several times and always happy with service!
Doug did an excellent job!
Very professional service. And they did a great job cleaning rugs and furniture.
10/20/23: So Google wouldn't let me put another review so I'm adding to this one LOL. I used Mr. Steam Lux for carpets a month ago, they did a great job so when I wanted my sectional couch cleaned I called them. They came out and did a great job! Doug was friendly and professional. My couch smells so lovely and it…
Aiden was on time, very professional, and responsive to our needs. We are very happy with our clean carpets and furniture. We would definitely recommend Mr. Steamlux and Aiden specifically!
Doug was great! Efficient and thorough!
Very professional and did a thorough job. Looks great and definitely recommend 👍
Doug came out today and cleaned our large sectional. Communicated prior to arrival, and I knew exactly who to expect. Doug was very professional and did a fantastic job cleaning the sectional. Smells amazing and is super clean! I was impressed that he even followed up later to see how it was drying and if we were…
The Steam Lux Professional made our furniture look like new! This will turn into a routine cleaning for us!
Today Matthew came and cleaned my couch and my carpets. He was on time, kept me informed the entire time and the results are exactly what I was hoping for. I would 100% use them again and recommend to friends and family!
Excellent job and Matthew is very polite, professional and hard working. I would hire him to work with my company if Mr Steam Lux didn't already have him.
Great service by Doug. I would definitely recommend.
My first time using this company and I am impressed. It was so easy to book them online and they were super fast my rug smells so good now! Thank you
Highly recommend Aaron and Mr. Steamlux. He not only did a fantastic job on our rugs and carpet, but had our couch looking like new. Definitely is our go to for carpet and upholstery cleaning!
Aiden did an amazing job cleaning our carpets, couches and chairs. They look brand new. He was very professional, on time, and the communication was superior! Highly recommend and won’t use anyone else!
Doug did an excellent job cleaning our furniture!
Matthew came out very quickly and got the job done very efficiently. He was very professional and had great communication. My couch had cat fur caked into it and the smell would not come out, but they cleaned it and made my couch smell like new! Would definitely use this service again.
Request Garrett. He always does my carpets and furniture.
Aiden Malloy provided the service of cleaning my large sofa as well as my dining room chairs. He was professional and courteous in his demeanor showing patience in taking the time to explain the process. He worked diligently min- stop to ensure no areas were missed. I appreciate his attention to detail, ie…
Doug was great, his attention to detail was amazing very happy with the result
100% recommend Mr Steam Lux for carpet cleaning needs. Garrett came last week for my scheduled cleaning and was professional and personable. My carpets came out amazing. Today we had a carpet emergency and I was beyond thrilled that they could come assist with what needed to be cleaned the same day. Not only did…
This is the second time I've used Mr. Steam. They're always on time, professional and thorough! They cleaned my upstairs couch with no issues...he used edge guards so my corners of the walls didn't get nicked by the hose...standby Mr. Steam...well be calling you again.
Entire experience was amazing. Showed up on time. Cleaned my sofa sectional and it looked like new. Would definitely recommend!
Responsive, on time and great job cleaning our carpets, couch, and tile floor. Highly recommended!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 225 | $176–$365 |
| Upholstery cleaning | 100 | $203–$421 |
| Carpet steam cleaning | 95 | $158–$327 |
| Pet stain & odor removal | 94 | — |
| Area rug cleaning | 71 | $158–$390 |
