iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%78+20.3Value 15%100+15.2Craft & service penalty72−2.8Experts Score= 86Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 22%
4.9★★★★★78 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate MSL Landscaping and Fencing 4.9 out of 5 based on 78 reviews. Customers frequently praise the company for quick installation, professional communication, and high-quality fencing work that includes thorough cleanup. While most feedback highlights punctuality and fair pricing, isolated low-star reviews cite structural issues with wooden fences and a lack of provided warranty documentation.
Google rating: 4.9 out of 5 from 78 reviews (97% five-star).
Reviews on this page: 78 Google reviews (74 with written comments, 12 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: July 8, 2026.
Service: Tree Removal Service serving Faribault, Minnesota.
Data from Google, last updated October 28, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
MSL Landscaping and FencingTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MSL Landscaping and Fencing: 91/100 on this factor. Category median: 95.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MSL Landscaping and Fencing: 78/100 on this factor. Category median: 94.B
78
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MSL Landscaping and Fencing: 72/100 on this factor. Category median: 99.B
72
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MSL Landscaping and Fencing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MSL Landscaping and Fencing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
78 Google reviews we collected
4.9of 5
5 stars7697%
4 stars00%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 74 written reviews
99%praise
Praise15699%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3321%
Would recommend3321%
Quality & results3220%
Staff & attitude2918%
Price & value1610%
Communication128%
Honesty & trust32%
What customers talk about
We read 74 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had our fence in efficiently, the quality was incredible, cleaned up well.”
“Would recommend anyone looking at a fence to go with MSL any day.”
“The crew was great, did high quality work, and were friendly and very professional.”
“Bill and his crew were all so kind and knowledgable!”
“Great Value for the price, and very happy with the result.”
“Their quality and communication is phenomenal, highly recommend these guys!”
“They do very fast, quality work and are honest, hard-working, professionals.”
People customers mention
Bill17 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired MSL Landscaping and Fencing for 1 kind of job. Pick one to see what they paid and said.
CCrystal1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I have 2 VERY happy little dogs! We didn't realize how much they needed a larger space to run and play off leash. The fence looks great (lots of compliments from the neighbors) and we LOVE the rerouted water drainage away from the house. No more front yard swamp! The crew was great, did high quality work, and were…
TTaylor3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We had a great experience using MSL for our new fence and we love everything about it! Bill and his crew were all so kind and knowledgable! They worked super fast! We are so happy with our fence and get so many compliments!
KKevin4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bill and his team did an amazing job with our fence. Would recommend anyone looking at a fence to go with MSL any day. Bill would check in and give updates on when his team would start the build and two days later, we had our fence up. Thank you so much!
BBen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
MSL has completed several projects for me. They pay attention to detail and keep their jobsite very clean. Will use them again in the future!
PPaul1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bill Miller with MSL landscaping has been such an amazing person to deal with. He is very knowledgeable in many different things and so very good about all the questions I have and had always willing to answer and always super polite. I will be using him for all of my fencing landscaping that I will do in the future…
LLauren4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bill and their whole crew were amazing! Had our fence in efficiently, the quality was incredible, cleaned up well. We have had them do work at our prior house and now our current one. Would have them again and again. Can’t say enough good about them! Thank you so much!
I have 2 VERY happy little dogs! We didn't realize how much they needed a larger space to run and play off leash. The fence looks great (lots of compliments from the neighbors) and we LOVE the rerouted water drainage away from the house. No more front yard swamp! The crew was great, did high quality work, and were friendly and very professional. They even stayed a few extra minutes to watch the puppies appreciate their new space. Highly recommend MSL!
T
Taylor3 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
We had a great experience using MSL for our new fence and we love everything about it! Bill and his crew were all so kind and knowledgable! They worked super fast! We are so happy with our fence and get so many compliments!
K
Kevin Podein4 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Bill and his team did an amazing job with our fence. Would recommend anyone looking at a fence to go with MSL any day. Bill would check in and give updates on when his team would start the build and two days later, we had our fence up. Thank you so much!
M
Mitchell MulertLocal Guide · 17 reviewsiTotal number of Google reviews Mitchell has written across all businesses on Google Maps, not just this one.
Bill Miller with MSL landscaping has been such an amazing person to deal with. He is very knowledgeable in many different things and so very good about all the questions I have and had always willing to answer and always super polite. I will be using him for all of my fencing landscaping that I will do in the future and would recommend him to anyone and everyone I know such an amazing person
L
Lauren MIschkee4 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Bill and their whole crew were amazing! Had our fence in efficiently, the quality was incredible, cleaned up well. We have had them do work at our prior house and now our current one. Would have them again and again. Can’t say enough good about them! Thank you so much!
M
Mike Lawson6 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
100% recommend the MSL crew. I called because of safety concerns with having 2 kiddos under 4 and a sweet GSP. Billy was very understanding and extremely helpful. I wanted to get our fence in before there was an incident, and we got it ❤️ we are so so thankful to Billy and his team for helping us so quickly, giving us peace of mind AND a beautiful product!!
