Tree service · Knightdale, NC · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 55 tree removal servicesiPosition by Experts Score among all companies we track in this category. · better than 98%
5.0★★★★★93 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate MTJ Tree Removal LLC five stars based on 93 reviews, noting the owner responds to 84% of feedback. Customers consistently praise the company for punctuality, efficient communication, and fair pricing for tree removal, pruning, and stump grinding. Recurring themes highlight professional conduct, safety protocols, and thorough cleanup that leaves properties undamaged. The provided excerpts contain no low-star reviews or common criticisms.
Google rating: 5.0 out of 5 from 93 reviews (100% five-star).
Reviews on this page: 93 Google reviews (88 with written comments, 10 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: October 22, 2026.
Service: Tree Removal Service serving Knightdale, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other tree removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.
MTJ Tree Removal LLCTree Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MTJ Tree Removal LLC: 100/100 on this factor. Category median: 95.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MTJ Tree Removal LLC: 99/100 on this factor. Category median: 94.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MTJ Tree Removal LLC: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MTJ Tree Removal LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MTJ Tree Removal LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
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Bar = this company · dark tick = category median.
Star ratings
93 Google reviews we collected
5.0of 5
5 stars93100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
99%praise
Praise22699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1961%
Reasonable1239%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5223%
Would recommend4620%
Speed & response4319%
Quality & results3716%
Price & value3114%
Communication115%
Honesty & trust94%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are professional, punctual and work very quickly.”
“Good service and very clean work, I highly recommend him.”
“Everything was done in a timely manner, and the cleanup was great.”
“(Ladies, you can trust this company) Thanks to MTJ Tree Removal for an awesome job.”
“Came out quick to help with tree damaged in a storm.”
“They arrived right on time and provided a very reasonable price.”
“Joshua's communication before, during, and after the project was exceptional, which I appreciate.”
“Professional, clear, and dependable work, i'd gladly hire them again.”
People customers mention
Josh7 reviews
Joshua7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired MTJ Tree Removal LLC for 4 kinds of job. Pick one to see what they paid and said.
yamileth1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Excellent work from start to finish. They came to prune and cut some trees on my property and the result was impeccable. They are professional, punctual and work very quickly.
Great price
Gabriel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Had several trees cut down around the house and couldn’t be happier with the work! Everything was done in a timely manner, and the cleanup was great. Definitely recommend Josh if you need any tree work done. Hardworking, reliable, and does a great job!
Reasonable priceTree removal
Eric9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We recently hired MTJ Tree Removal, and the experience was great from start to finish. The trees they removed were right next to our house, with several very large, heavy limbs hanging directly overhead. The crew tied off all the limbs and brought them down safely and in total control without causing a single bit of…
Reasonable priceTree removal
Gloria8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
A huge double trunk red oak right by my septic tank and driveway that had dropped several large limbs was removed yesterday by MTJ Tree Removal. The crew was amazing in getting the tree down and cleaned up so well, my yard was better than when they arrived. Work outstanding and fair pricing. (Ladies, you can trust…
RichardLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Just had tree service done at my residence in Wake Forest, what a professional crew!!! They did such a great job on 4 of my trees, I would highly recommend them to anyone who is looking for great service, at a fair price!!!!
Rich
Reasonable priceTree trimming & pruning
Richard6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent company. Prompt, courteous and professional. Joshua and his team completed their work quickly and efficiently. They did not finish their work until I was satisfied. Clean up was exceptional.
Excellent work from start to finish. They came to prune and cut some trees on my property and the result was impeccable. They are professional, punctual and work very quickly.
Price assessment: Great price
Response from the owner · 2 days ago
Thank you for your kind words! We’re happy you were pleased with our pricing, punctuality, and the quality of our tree pruning and cutting services. At MTJ Tree Removal LLC, we take pride in providing dependable tree service in Zebulon, NC, with professional care from start to finish. We appreciate your trust and look forward to helping with your future tree care needs whenever you need a reliable local tree service.
Manny Portillo1 reviewiTotal number of Google reviews Manny has written across all businesses on Google Maps, not just this one.
Good service and very clean work, I highly recommend him.
Price assessment: Great price
Services: Tree trimming & pruning
Response from the owner · 2 days ago
Thank you for your kind words and recommendation! We’re happy you appreciated our fair pricing, quality work, and clean results. At MTJ Tree Removal LLC, we take pride in providing reliable tree service in Zebulon, NC, including professional tree trimming and pruning. If you need a trusted local tree service or tree care near you, we’re always glad to help keep your property neat and well maintained.
Gabriel Cruzes3 reviewsiTotal number of Google reviews Gabriel has written across all businesses on Google Maps, not just this one.
Had several trees cut down around the house and couldn’t be happier with the work! Everything was done in a timely manner, and the cleanup was great. Definitely recommend Josh if you need any tree work done. Hardworking, reliable, and does a great job!
Price assessment: Reasonable price
Services: Tree removal
Response from the owner · a week ago
Thank you for your kind words and recommendation! We’re happy to hear you were pleased with the tree removal, timely service, fair pricing, and thorough cleanup. At MTJ Tree Removal LLC, we take pride in providing reliable tree service in Zebulon, NC, and nearby communities. If you need professional tree removal or a dependable tree service near you in the future, we’re always glad to help!
Eric Hill9 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
We recently hired MTJ Tree Removal, and the experience was great from start to finish. The trees they removed were right next to our house, with several very large, heavy limbs hanging directly overhead. The crew tied off all the limbs and brought them down safely and in total control without causing a single bit of damage. They arrived right on time and provided a very reasonable price.
What really set them apart was the communication. The owner kept us updated every step of the way, took the time to explain their process without ever talking down to us, and proactively checked if we had any extra concerns or questions. Professional, clear, and dependable work, i'd gladly hire them again.
Price assessment: Reasonable price
Services: Tree removal
Response from the owner · a week ago
Thank you for sharing your experience! We’re delighted that you appreciated our team’s careful tree removal, clear communication, punctuality, and reasonable pricing. At MTJ Tree Removal LLC, we take pride in providing dependable tree service in Zebulon, NC, with a strong focus on safety and protecting your property. If you need professional tree removal or a reliable local tree service near you, we’re always happy to help!
KENS PHOTO IMAGING8 reviewsiTotal number of Google reviews KENS has written across all businesses on Google Maps, not just this one.
Highly Recommeded! Great Service. Just fantastic work
Price assessment: Reasonable price
Services: Tree stump removal
Response from the owner · a week ago
Thank you for your kind words and recommendation! We’re happy to hear you were pleased with our service, reasonable pricing, and stump removal work. At MTJ Tree Removal LLC, we’re committed to providing reliable tree service in Zebulon, NC, with quality workmanship and care. Whether you need tree stump removal or a dependable local tree service near you, we appreciate your trust and support!
Gloria Ashe8 reviewsiTotal number of Google reviews Gloria has written across all businesses on Google Maps, not just this one.
A huge double trunk red oak right by my septic tank and driveway that had dropped several large limbs was removed yesterday by MTJ Tree Removal. The crew was amazing in getting the tree down and cleaned up so well, my yard was better than when they arrived. Work outstanding and fair pricing. (Ladies, you can trust this company) Thanks to MTJ Tree Removal for an awesome job.
Price assessment: Reasonable price
Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 weeks ago
Thank you for the kind words and for trusting MTJ Tree Removal LLC with such an important job. We’re glad our team could safely handle the tree removal near your septic tank and driveway while leaving your yard clean. We truly appreciate your trust and recommendation. If you ever need reliable tree service in Zebulon, NC, including tree trimming, pruning, or removal, we’re always happy to help!
Walter Quinteros1 reviewiTotal number of Google reviews Walter has written across all businesses on Google Maps, not just this one.
Thank you for the kind feedback! We’re glad to hear you were happy with the work. At MTJ Tree Removal LLC, we take pride in providing dependable tree service for homeowners in Zebulon, NC, and nearby communities. Whether you need tree removal, trimming, pruning, or general tree care, our team focuses on safe, efficient, and professional service from start to finish. We appreciate you choosing a local tree service in Zebulon and taking the time to share your experience. Your support means a lot to our team!
Richard KorshinLocal Guide · 15 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Just had tree service done at my residence in Wake Forest, what a professional crew!!! They did such a great job on 4 of my trees, I would highly recommend them to anyone who is looking for great service, at a fair price!!!!
Rich
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · a month ago
Thank you, Rich, for taking the time to share such a thoughtful review. We’re glad to hear you were pleased with the tree trimming and pruning completed at your Wake Forest residence. Our team at MTJ Tree Removal LLC takes pride in providing careful workmanship, clear service, and fair pricing on every project. It’s great to know the work on your four trees met your expectations. We truly appreciate your recommendation and are happy to serve homeowners in Wake Forest, Zebulon, and nearby North Carolina communities with dependable tree service.
Richard Cross6 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Excellent company. Prompt, courteous and professional. Joshua and his team completed their work quickly and efficiently. They did not finish their work until I was satisfied. Clean up was exceptional.
Price assessment: Reasonable price
Services: Tree trimming & pruning
Response from the owner · a month ago
Thank you for sharing your experience and for choosing MTJ Tree Removal LLC for your tree trimming and pruning needs. We truly appreciate your kind words about our prompt service, professionalism, fair pricing, and attention to detail. Our team works hard to complete every tree service project efficiently while making sure the property is left clean and orderly. We’re glad to know the work met your expectations. It was a pleasure serving you in Zebulon, NC, and we appreciate your trust in MTJ Tree Removal LLC for dependable local tree care.
Matt D.4 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Joshua and his team were excellent. They removed a dead oak tree from our backyard. They showed up on time, completed the job efficiently, and cleaned up & left in about an hour. Joshua's communication before, during, and after the project was exceptional, which I appreciate. I will absolutely call MTR again in the future.
Response from the owner · a month ago
Thank you for taking the time to share your experience! We’re glad to hear that your tree removal project went smoothly and that our team arrived on time, worked efficiently, and left the area clean. Clear communication and dependable service are important to us, and we truly appreciate your kind feedback. At MTJ Tree Removal LLC, we’re proud to provide reliable tree service in Zebulon, NC, and help local homeowners with safe and efficient tree removal. Thank you again for choosing us, and we look forward to helping whenever you need tree care in the future!
