INTERIOR CLEANING SERVICES · MOUNT VERNON, NY
Muffetta's Housekeeping logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%18+2.7Craft & service 20%38+7.6Value 10%47+4.7Momentum 8%3+0.2Track record 7%83+5.8Accountability 5%58+2.9Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Muffetta's Housekeeping

Better than 15% of interior cleaning services · #17 of 20

4.9★158 Google reviewsGoogle star rating as shown on Google Maps.
4.17★last 12 monthsAverage stars on reviews from the last 12 months only.
11.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Muffetta's Housekeeping for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$221
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6

All 5 Google reviews tagged “General housekeeping”

★★★★★ Sharon · 9 months ago

Worth every penny! I love Muffetta’s Housekeeping !!! I’ve been using their services for many years.and am always happy with the results. Jackie is always amazing ! She is always on time , very pleasant, and asks if there is any area of concern. She is detail oriented and does a thorough cleaning every time. She…

Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ Jared · 3 years ago

We used Muffetta's services to clean a significantly over packed apartment. The services provided by Peta and the whole Muffetta's team was top notch. Peta in the office was careful to ensure proper scheduling and always communicated timely. The team who was assigned was caring and diligent and hard working. We…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Karon · Edited 3 years ago

I am very happy with Muffetta's! I have a regular housekeeper, however I need a deep cleaning every now and again and I always call Mufettas. They move everything from surfaces, tables, etc. clean and put it back. They are not disruptive. Both my husband and I work from home. They are expensive and definitely worth…

General housekeepingStandard cleaning
★★★★★ Kisha · 3 years ago

Muffetta did an amazing job cleaning and organizing while I was hospitalized! Linette was amazing and I will certainly use them again and again!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ Christianna · 4 years ago

I've been using repeated Muffetta's Housekeeping cleaning services to help stay on top of balancing work life, mom life and having a clean house. The team is awesome! Service is always on time, done with the most care and attention and always to my liking and comfort. My aide is pleasant, informative and detailed.…

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Muffetta's, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02022-Q3: 5.00★ (3 reviews)2022-Q4: 5.00★ (1 reviews)2023-Q1: 5.00★ (3 reviews)2023-Q2: 5.00★ (3 reviews)2023-Q3: 5.00★ (2 reviews)2023-Q4: 5.00★ (1 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q3: 5.00★ (2 reviews)2025-Q4: 4.20★ (5 reviews)2026-Q4: 4.00★ (1 reviews)2022-Q32023-Q42025-Q12026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%18+2.7Craft & service 20%38+7.6Value 10%47+4.7Momentum 8%3+0.2Track record 7%83+5.8Accountability 5%58+2.9Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
18
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
18
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
38
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
3
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
83
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
58

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+29 / −0
Professionalism
+29 / −0
Responsiveness
+29 / −0
Punctuality
+26 / −0
Value
+20 / −0

Compare with