INTERIOR CLEANING SERVICES · MOUNT VERNON, NY
Muffetta's Housekeeping logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%18+2.7Craft & service 20%38+7.6Value 10%47+4.7Momentum 8%3+0.2Track record 7%83+5.8Accountability 5%58+2.9Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Muffetta's Housekeeping

Better than 15% of interior cleaning services · #17 of 20

4.9★158 Google reviewsGoogle star rating as shown on Google Maps.
4.17★last 12 monthsAverage stars on reviews from the last 12 months only.
11.1%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Muffetta's Housekeeping for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Office & workplace cleaning”

★★★★★ Sharon · 9 months ago

Worth every penny! I love Muffetta’s Housekeeping !!! I’ve been using their services for many years.and am always happy with the results. Jackie is always amazing ! She is always on time , very pleasant, and asks if there is any area of concern. She is detail oriented and does a thorough cleaning every time. She…

Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ Deb · 10 months ago

We are a group of professionals who hired Muffetta's to clean our individual offices and shared office suite and we have had a seamless, terrific and very satisfying experience. We have all agreed that it is wonderful to walk into work on Monday morning to a clean space and the Muffetta does a great job--we highly…

Paid $200–250Reasonable priceOffice & workplace cleaning
★★★★★ grisha · 10 months ago

I’ve been consistently impressed with the exceptional service provided by Muffetta's Housekeeping. Their team is professional, reliable, and detail oriented. Every visit leaves our space spotless and organized, creating a clean and welcoming environment for everyone. What stands out most is their attention to detail…

Paid $300–350Office & workplace cleaning
★★★★★ Carla · 5 years ago

Rating only, no written review.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Muffetta's, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02022-Q3: 5.00★ (3 reviews)2022-Q4: 5.00★ (1 reviews)2023-Q1: 5.00★ (3 reviews)2023-Q2: 5.00★ (3 reviews)2023-Q3: 5.00★ (2 reviews)2023-Q4: 5.00★ (1 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q3: 5.00★ (2 reviews)2025-Q4: 4.20★ (5 reviews)2026-Q4: 4.00★ (1 reviews)2022-Q32023-Q42025-Q12026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%18+2.7Craft & service 20%38+7.6Value 10%47+4.7Momentum 8%3+0.2Track record 7%83+5.8Accountability 5%58+2.9Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
18
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
18
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
38
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
3
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
83
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
58

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+29 / −0
Professionalism
+29 / −0
Responsiveness
+29 / −0
Punctuality
+26 / −0
Value
+20 / −0

Contact

📞 Call (914) 506-1144Request a call backWebsite ↗

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