Experts Reviews · Company report
Muffetta's Housekeeping logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%18+2.7Craft & service 20%38+7.6Value 10%47+4.7Momentum 8%3+0.2Track record 7%83+5.8Accountability 5%58+2.9Experts Score= 30Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.30SCORE

Muffetta's Housekeeping

Mount Vernon, NY · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 20 interior cleaning services · 4.9★ from 158 Google reviews

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Report card

Percentile vs other interior cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Muffetta's Housekeeping is better than 18% of interior cleaning services.F
18
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Muffetta's Housekeeping is better than 18% of interior cleaning services.F
18
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Muffetta's Housekeeping is better than 38% of interior cleaning services.D
38
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Muffetta's Housekeeping is better than 47% of interior cleaning services.C
47
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Muffetta's Housekeeping is better than 3% of interior cleaning services.F
3
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Muffetta's Housekeeping is better than 83% of interior cleaning services.A
83
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Muffetta's Housekeeping is better than 58% of interior cleaning services.C
58

Reviews for your job

Customers hired Muffetta's Housekeeping for 5 kinds of job.

Muffetta's Housekeeping for office & workplace cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Office & workplace cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Office & workplace cleaning”

★★★★★ Sharon · 9 months ago

Worth every penny! I love Muffetta’s Housekeeping !!! I’ve been using their services for many years.and am always happy with the results. Jackie is always amazing ! She is always on time , very pleasant, and asks if there is any area of concern. She is detail oriented and does a thorough cleaning every time. She…

Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
★★★★★ Deb · 10 months ago

We are a group of professionals who hired Muffetta's to clean our individual offices and shared office suite and we have had a seamless, terrific and very satisfying experience. We have all agreed that it is wonderful to walk into work on Monday morning to a clean space and the Muffetta does a great job--we highly…

Paid $200–250Reasonable priceOffice & workplace cleaning
★★★★★ grisha · 10 months ago

I’ve been consistently impressed with the exceptional service provided by Muffetta's Housekeeping. Their team is professional, reliable, and detail oriented. Every visit leaves our space spotless and organized, creating a clean and welcoming environment for everyone. What stands out most is their attention to detail…

Paid $300–350Office & workplace cleaning
★★★★★ Carla · 5 years ago

Rating only, no written review.

Deep cleanMoving-related cleaningOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean19—
Standard cleaning12$108–$172
General housekeeping5$114–$221
Moving-related cleaning5—
Office & workplace cleaning4—

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