How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%3+0.2Craft & service penalty86−1.4Momentum penalty82−1.8Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCOREMuffler Man
Grandville, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #125Position by Experts Score among all companies we track in this category. of 148 tire shops · 4.7★ from 335 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Muffler Man for 7 kinds of job.
Muffler Man for exhaust
Clear ✕All 44 Google reviews tagged “Exhaust” · showing 20
Got me in when they said they would for a fair price and the quality of the work looked good to me. I would recommend this place for any exhaust needs.
I can’t recommend this shop enough! My appointment was at 4:00 p.m., and by 4:37 I was already back home. I went in expecting a much more expensive repair, but my flex pipe repair came to only $173.35—far less than I anticipated. Finding honest, fair pricing like that is refreshing. What really stood out, though,…
Great service, and all the positive reviews here are consistent with my experience. Leo wasn't out to upsell or price gouge me. He walked me through multiple options to repair my exhaust and let me decide what made the most sense. I grew up in an auto shop, and I can tell you that honest mechanics like this are hard to find these days. Highly recommend.
It was fast they took care of my problem on my exhaust
Honest and efficient. Quickly repaired my exhaust and had me up and running the next day. Great quality, price, and communication. Would definitely come back.
Though the person behind the desk was a very nice gentleman the tech that was about to work on my vehicle does not know common courtesy or customer service if it slapped them in his face. As soon as I mention something to the manager on site which was the gentleman behind the counter the instantly said we can just…
Fast, great service, knowledgeable and up front. Side bar, had my small children there, and the employees were so kind to all of us while we waited.
I had such a great experience at The Muffler Man in Grandville! I originally came in to get one side of my broken exhaust fixed, and later planned to come back for the other side since it was starting to break too. I was originally quoted $80 per side, which was already reasonable. When I came in for my appointment,…
Got a resonator delete on my 2016 ford focus, they were very friendly and kept me updated throughout the process.
They are honest and do great work.
I thought old fashioned service was dead in this town. Thank You for proving me wrong! Fantastic service! Exceeded all our expectations! You guys treated us how I treat others! Take ALL your auto repairs to these guys! Call ahead and get on their schedule! Thank You! We appreciate what you did for us!
Great group of guys get you right. Will return when needed
Absolutely amazing. Had an exhaust leak in two places. Got there they fit me in. Immediately plulled the car in. Total turnaround 45 minutes. The price was about $150 less, than what another place that was not equipped to do the job, thought it might cost.
Great group of guys. Came in to do a muffler delete and they had me come out to the bay to explain what I was expecting, so that we were all on the same page. They delivered and I'm very happy about their work, communication, and price. Will be back for future exhaust work!
Referred by a co-worker. Had me diagnosed, repaired, and on my merry way within an hour. Will go again for more repairs.
Welding of exhaust was excessive, even clamps welded on tips, what i ask for i didn't get for exhaust placement placement. I dropped off truck, I was told my fault for not being there. But I told him and illustrated what I wanted the day before I dropped truck off. Had attitude with me, job was not worth the…
Wish I would've came here sooner. Great pricing, super quick repairs and Leo was great to work with. Will definitely be back again
There arent a lot of shops run like this one. Once you locate a place thats actually helping people afford repairs w/o feeling robbed, stick with them. Honestly and fairness is understated. I was quoted 900.00 by one place, the second quote was 450.00. They beat both @ 290.00 and did it while I waited. Absolutely…
Fast service at a great price. I drove by multiple exhaust places in GR to come here, it’s worth it. I wouldn’t take my car anywhere else for exhaust work - could not be happier!
Service was fast, great and knowledgeable They did a great job on installing a new aftermarket exhaust on my truck
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Exhaust | 44 | — |
| Oil change | 12 | — |
| Brakes | 10 | — |
| Steering & suspension repair | 9 | — |
| Body & Trim | 2 | — |
| Auto engine diagnostic | 2 | — |
| Electrical | 2 | — |