Plumbers · Chicopee, MA

Is Mulberry Plumbing any good?

Our verdict: mixed — #79 of 90 plumbers, better than 12%. Customers single out its accountability and satisfaction; value is where it trails.

👍 Strengths

Accountability — better than 78% of peers

👎 Watch-outs

Track record — 16th percentile

Craft & service — 14th percentile

Value — 13th percentile

Price $$$$: 58% above typical

Mulberry Plumbing for water heater installation

Clear ✕

8 customers reviewed a water heater installation job here and rated it 5.00★. Most paid $1,800–2,000 (category typical: $1.2k–$2.4k). For this job it ranks #69 of 81 plumbers we track.

★★★★★ Melissa · 2 weeks ago

Exceptional customer service! Called for a second opinion for my water heater and they came out m, assessed, and replaced the entire unit in one day, after no hot water for over a week! Nate was phenomenal and so patient and kind! Thank you for getting us up and running so quickly!

Paid $2,000+Great priceWater heater installation
★★★★★ Kyle · 2 months ago

Our water heater broke in the AM and Mulberry had a Plummer at our home by that afternoon. Nate F. was super nice and professional. Communicated all the information great and installed our new water heater even better!

Water heater installation
★★★★★ Brandon · Edited 2 months ago

Alex was amazing! I had no hot water because my Water Heater Broke, and Alex was here on time, and literally got the Hot Water Heater Replaced, and Hot Water back on in record time! I was astounded at the level of professionalism and expertise. Thank you Alex!

Water heater installation
★★★★★ Thomas · 3 months ago

We had a great experience with Alex and were very happy with the service he provided. He was professional, knowledgeable, and took the time to explain everything clearly throughout the water heater installation process. He arrived promptly, completed the work efficiently, and left the area clean and tidy when he was…

Paid $1,800–2,000Reasonable priceWater heater installation
★★★★★ thomas · 3 months ago

Alex did a amazing job replacing our water heater, everything was done neatly and the area was left totally clean he was a total professional, and I highly recommend him for your plumbing needs.

Paid $1,800–2,000Reasonable priceWater heater installation
★★★★★ Dorothy · 5 years ago

Alex was very courteous. I watched him work. He knows what he is doing, extremely skillful and confident. I would definitely use him again.

Water heater installation+ Responsiveness+ Quality+ Professionalism

Price

$$$$
$758+58% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Mulberry Plumbing

Is Mulberry Plumbing good?

Yes by most measures: 4.9★ from 121 Google reviews and an Experts Score of 27/100 (grade D), #79 of 90 plumbers we track. 3% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Mulberry Plumbing charge?

Customers reported a typical bill of $758 (middle half $500–$1.7k), 58% above the plumbers median of $480.

What do customers hire Mulberry Plumbing for?

Mostly plumbing pipe repair (24), plumbing leak detection (16), plumbing leak repair (15), toilet repair (12).

Does the owner respond to complaints?

The owner replied to 100% of 1–3★ reviews (category: 82%).

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