Chicopee, MA · Grade D · #79 of 90 plumbers · 4.9★ from 121 Google reviews
Percentile vs other plumbers (100 = best). Strongest: accountability and satisfaction; weakest: value.
Customers hired Mulberry Plumbing for 8 kinds of job.
Edwin was fabulous! He was beyond personable, while remaining very professional. He was really knowledgeable, and explained each step as he executed them, in addition to showing us how the auger worked( I’m overly curious to learn anything). He showed us what to do to keep the toilet from overflowing because there…
Your plumber Edwin was so helpful and polite. He’ll be back once the water is removed. Came back and everything up and running again
Water leaking from underneath our mobile home. Called on a Monday at 5:30pm and was able to schedule a plumber to come the next morning. Nate called me first thing in the morning saying he would be here at 8am! Fast, efficient, friendly. Highly recommend for any plumbing needs.
Nate came and helped us out when we had no hot water or heat .. he was here in an hour figured out the problem. And was back first thing the next day to complete the job.. Amazing service so thankful we found them..
Edwin was a great plumber with a very relaxed personality. Made me feel at ease with the technology of the tablet. If I have any more problems, I would like him to come back!
had a great experience with this plumbing company! The plumber was professional, knowledgeable, courteous, and thorough. He took the time to address the problem and made sure the job was done right. It’s refreshing to find a company that provides excellent service and makes customers feel confident and comfortable.…
Bar = middle half of what customers paid · gold mark = category median.
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 24 | $366–$1.2k |
| Plumbing leak detection | 16 | $124–$656 |
| Plumbing leak repair | 15 | $295–$1.1k |
| Toilet repair | 12 | $227–$618 |
| Water heater installation | 8 | $1.2k–$2.4k |
| Faucet repair | 7 | $208–$611 |
| Faucet installation | 7 | $321–$1.1k |
| Toilet installation | 7 | $514–$1.2k |
Google reviewers rate Mulberry Plumbing 4.9 out of 5 based on 121 reviews, with the owner responding to 91% of them. Customers frequently praise the company for prompt scheduling, same-day availability, and clear communication regarding repairs like leaking pipes, water heaters, and clogs. While most feedback highlights professional and friendly service, several low-star reviews criticize high pricing for simple faucet installations and drain unclogging, describing the costs as excessive compared to other providers.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Very quick and friendly service for a leaking pipe
Thanks Rich! We're glad you had a quick and friendly experience with us for the leaking pipe. Appreciate you trusting Mulberry Plumbing with it.
Edwin was fabulous! He was beyond personable, while remaining very professional. He was really knowledgeable, and explained each step as he executed them, in addition to showing us how the auger worked( I’m overly curious to learn anything). He showed us what to do to keep the toilet from overflowing because there hadn’t ever been a shut-off valve installed( don’t let family remodel if they’re clueless!). I highly recommend Edwin, and he’s the only one we want to assist us if we ever need a plumber again. I’m sure every plumber there is awesome, but we … again… loved Edwin! Our pic below shows our water level in the toilet back to normal…completed without re-flooding the floor! .
Thanks so much Elizabeth! We're glad to hear Edwin was fabulous and took the time to explain everything. It's great to know your toilet is back to normal without any issues! We'll pass that on to Edwin. Appreciate you having us out!
Your plumber Edwin was so helpful and polite. He’ll be back once the water is removed. Came back and everything up and running again
We appreciate your kind words about Edwin’s service. Ensuring a positive experience for our customers is our top priority, and we're glad to hear he met your expectations. Thank you for choosing Mulberry Plumbing; we look forward to assisting you further as we continue our work together.
Impressive service. Nate was very professional and very polite. I would call them again if I needed their services.
Thanks Rose! We're glad you had an impressive experience. Nate will be glad to hear it. Appreciate you having us out!
Water leaking from underneath our mobile home. Called on a Monday at 5:30pm and was able to schedule a plumber to come the next morning. Nate called me first thing in the morning saying he would be here at 8am! Fast, efficient, friendly. Highly recommend for any plumbing needs.
Thanks Nicole! We're glad Nate could come out first thing and get to work on the leak under your mobile home. We'll pass that on to Nate. Appreciate the recommendation!
Nate came and fixed a broken pipe right away
We sincerely appreciate your kind words about Nate's prompt service. Our team is dedicated to providing excellent solutions, and it's rewarding to know we met your expectations. Thank you for choosing Mulberry Plumbing. We look forward to assisting you with any future plumbing needs.
Nate came and helped us out when we had no hot water or heat .. he was here in an hour figured out the problem. And was back first thing the next day to complete the job.. Amazing service so thankful we found them..
We appreciate your kind words and are delighted to have been able to assist you promptly. Our commitment to excellent service is paramount, and we are grateful for your trust in us. Should you need any further assistance, we welcome the opportunity to serve you again. Thank you for choosing Mulberry Plumbing.
Very polite. Knowledgeable. Solved the problem quickly.
Thank you for your kind words. We take pride in our team's expertise and commitment to providing exceptional service. Your satisfaction is paramount to us, and we appreciate you choosing Mulberry Plumbing. We look forward to assisting you with any future plumbing needs.
Edwin was a great plumber with a very relaxed personality. Made me feel at ease with the technology of the tablet. If I have any more problems, I would like him to come back!
Thank you for your kind words, Stephie! We're glad to hear that Edwin made you feel comfortable and provided excellent service. If you ever need assistance again, we’d be happy to send him back your way!
Amazing !!!
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Mulberry Plumbing. Your satisfaction is our priority!