Experts Reviews · Company report
Mums Cleaning Services Chicago logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Mums Cleaning Services Chicago

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 74 move-in/move-out cleaning services · 5.0★ from 104 Google reviews

Report card

Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mums Cleaning Services Chicago is better than 100% of move-in/move-out cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mums Cleaning Services Chicago is better than 99% of move-in/move-out cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mums Cleaning Services Chicago is better than —% of move-in/move-out cleaning services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mums Cleaning Services Chicago is better than 100% of move-in/move-out cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mums Cleaning Services Chicago is better than 100% of move-in/move-out cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mums Cleaning Services Chicago is better than —% of move-in/move-out cleaning services.–
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Reviews for your job

Customers hired Mums Cleaning Services Chicago for 4 kinds of job.

Mums Cleaning Services Chicago for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$315–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 20 Google reviews tagged “Moving-related cleaning”

HussanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I cannot recommend Mums Cleaning enough! I used them for a move-out cleaning, and the entire experience was phenomenal from start to finish. The attention to detail was incredible, and the cleaners went above and beyond, even staying longer to make sure every last detail was taken care of. They truly take pride in…

Great priceMoving-related cleaning
CrystalLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Booked Mum’s for an apartment move out cleaning and would definitely recommend! The front office was very timely with their communication and proactively apologized to me when there was a mix up on cleaning timing. They took full accountability for tardiness and despite being late, the job they did was great! The…

Customer photo from Crystal's review
Reasonable priceMoving-related cleaningDeep clean
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

There was a lot to clean as I had been out of commission. I have to give the cleaner accolades for getting my microwave and cabinets white again.

Customer photo from Lisa's reviewCustomer photo from Lisa's reviewCustomer photo from Lisa's review
Reasonable priceStandard cleaningMoving-related cleaning
PunithLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Big thank you to the Mums Cleaning team for their exceptional service. They did a move-out cleaning for my apartment in the Loop, and it was great!

Customer photo from Punith's review
Moving-related cleaning
Sarah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Efficient and good move in cleaning services. Great communication as well

Paid $500+OverpricedMoving-related cleaning
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Requested for a move out clean at Scio apartments in Chicago’s medical district and they did an exceptional job, especially with cleaning inside appliances. The owner went into details regarding logistics, scheduling, details of the clean, and expectations. He was also in contact before, during, and after the…

Paid $300–350Not sureMoving-related cleaning
JoeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Left the place spotless and ready for move in!

Reasonable priceMoving-related cleaning
Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great experience with this cleaning company from start to finish. They were professional, responsive, and easy to work with throughout the entire process. Since we live out of town, we weren’t able to see the home in person after the cleaning, but they went above and beyond by taking detailed videos of…

Paid $500+Reasonable priceMoving-related cleaningDeep clean
Marlee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience with Mums for our move out clean! Lisa did an excellent job and was extremely thorough and communicative. Good value. Would definitely book again

Moving-related cleaning
Zac4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service. Will use again and again.

Paid $350–400Great priceMoving-related cleaningDeep clean
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great local service for Chicagoland area. Excellent communication by the phone operator, would use again.

Paid $350–400Reasonable priceMoving-related cleaning
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Thorough, exceptional cleaning in our condo in Chicago.

Paid $300–350Reasonable priceMoving-related cleaning
Charlie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful experience. Staff was on time and very thorough. They left my apartment in such a better place than before. Thank you for a wonderful job and experience!

Reasonable priceMoving-related cleaning
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lisa was great, very thorough! Would recommend this cleaning service.

Paid $300–350Great priceMoving-related cleaningDeep clean
Siguo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Angie is amazing. She cleaned all the corners and even removed persisting stains around my sink.

Paid $300–350Moving-related cleaningDeep clean
Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Mums cleaning service was easy to communicate with, prompt and prepared for the cleaning services. The cleaning personnel listened to our needs and did an incredible job with our move out/cleaning request. Would recommend!

Paid $250–300Great priceMoving-related cleaningDeep clean
BillLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a move in cleaning done in Ravenswood with Lisa and it was incredibly thorough! We thought we had older, beat up floors in our unit, but after Lisa had finished up we realized they were just that dirty! We're very glad we hired Mum's Cleaning Services and will likely be using them for regular cleanings moving forward!

Paid $300–350Great priceMoving-related cleaning
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience with Mums Cleaning. I hired them to clean my apartment when I moved out and they did a great job! Angie was very professional and extremely thorough with the cleaning. I did a careful inspection after she was done and couldn’t find any missed spots. Highly recommended!

Reasonable priceMoving-related cleaning
Claudia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with Mums Cleaning Service for my move-in cleaning! From the very beginning, Marco was incredibly responsive and helpful. He answered all my questions and made the whole process feel easy and well-organized. Angie, who handled the cleaning, was amazing. She was very flexible, listened…

Customer photo from Claudia's review
Paid $450–500Not sureMoving-related cleaning
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an excellent experience with Mum’s Cleaning Service. I needed a same-day move-out cleaning on a Saturday, and Marco immediately helped me find someone available. While other companies I called were busy or did not provide good customer service, Marco was professional, responsive, and solution-oriented from the…

Paid $500+Great priceMoving-related cleaning

Price

$287+20% vs typical move-in/move-out cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 58%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean42$271–$471
Standard cleaning25$153–$233
Moving-related cleaning20$315–$705
General housekeeping5$158–$321

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