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Mundelein Tire & Service

Auto repair shop · Vernon Hills, IL · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#138 of 218 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 37%
4.8 ★★★★★ 432 Google reviews · 16 photos
93%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
Oct 2026latest review

Mundelein Tire & Service at a glance

Customers frequently cite the shop's punctuality, clear communication via video or photos, and reasonable pricing as key positives. Services include tire replacement, balance checks, and general repairs, with many noting the ease of scheduling appointments. However, some low-star reviews describe unexpected high costs, workmanship errors such as loose tires, and unprofessional phone handling.

  • Google rating: 4.8 out of 5 from 432 reviews (93% five-star).
  • Reviews on this page: 432 Google reviews (355 with written comments, 9 with photos).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Auto Repair Shop serving Vernon Hills, Illinois.

Data from Google, last updated October 31, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction81Reliability74Craft & service100Value100Momentum100Replies to reviews92Satisfaction: 81 (median 90)Reliability: 74 (median 87)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 92 (median 61)
Mundelein Tire & ServiceAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mundelein Tire & Service: 81/100 on this factor. Category median: 90.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mundelein Tire & Service: 74/100 on this factor. Category median: 87.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mundelein Tire & Service: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mundelein Tire & Service: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mundelein Tire & Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mundelein Tire & Service: 92/100 on this factor. Category median: 61.A
92

Bar = this company · dark tick = category median.

Star ratings

432 Google reviews we collected

  • 5 stars40093%
  • 4 stars123%
  • 3 stars51%
  • 2 stars20%
  • 1 star133%

Praise vs complaints

Phrases our text analysis found in 355 written reviews

  • Praise64398%
  • Complaints162%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2145%
  • Reasonable2451%
  • Overpriced12%
  • Not sure12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude13821%
  • Quality & results12519%
  • Price & value11517%
  • Speed & response9314%
  • Honesty & trust8212%
  • Would recommend7411%
  • Communication325%

What customers talk about

We read 355 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mundelein Tires and Services is a professional venue that provides excellent service and affordable options!”
    “They Put me on hold then hung up on me because it was 15 minutes before close time and all I had was a question.”
  • “Great experience, Nate was awesome… honest and more than fair.”
    “My experience with this company, by far, was the worst experience I've ever had.”
  • “Great service, friendly people and good value for what is done.”
    “Total rip off, Mundelein Tire is the kind of company that gives the auto repair business a bad reputation.”
  • “Easy to make appointment and they took me in just on time.”
    “Needed to get 2 tires with slow leaks sealed ASAP, and they delivered.”
  • “I appreciated their honesty in evaluating the repair need for my car.”
  • “I was impressed with the time they took to inspect the vehicle and the pictures they took to show me the repairs needed so totally recommended”
    “Do not recommend their service”
  • “They were kind, took time to explain any concerns I had.”

People customers mention

  • John 19 reviews
  • Tom 11 reviews
  • Lenny 7 reviews
  • Dan 5 reviews
  • Nate 4 reviews
  • Jamal 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Mundelein Tire & Service for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

BRR10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

My name is Tony. I needed some help with installing serpentine belt.Easy to make appointment and they took me in just on time. Service was great and all went smooth. I highly recommend Mundelein Tire & Service.

Z2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quick and free inspections feedback with video and photos to describe issues. Reasonable pricing and communications.

Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
NicholasLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mundelein Tires and Services is a professional venue that provides excellent service and affordable options!

Mattie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I want to give a shout out to Nate and Nico for the wonderful service. I had a situation with my car. They listen to my needs and took care of it. They were kind, took time to explain any concerns I had. I plan on going there if I ever have any concerns with my car again. I also, loved how trustworthy they were.

kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, friendly people and good value for what is done. Would highly recommend.

Great priceOil changeService not listed
Willebaldo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was impressed with the time they took to inspect the vehicle and the pictures they took to show me the repairs needed so totally recommended

Reasonable price

Photos

Customer reviews

4.8 ★★★★★ 432 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Wendy Teresi13 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything is always great. Very professional, does a great job.

  • Services: Oil change
Response from the owner · a week ago

Hi Wendy, thanks for sharing this wonderful feedback about GreatWater Garages. We’re glad our team continues to deliver professional care and great service, and we appreciate your trust in us.

BRR Universe10 reviewsTotal number of Google reviews BRR has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My name is Tony. I needed some help with installing serpentine belt.Easy to make appointment and they took me in just on time. Service was great and all went smooth. I highly recommend Mundelein Tire & Service.

Response from the owner · a year ago

Thank you! We appreciate your business!

Z Guo2 reviewsTotal number of Google reviews Z has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick and free inspections feedback with video and photos to describe issues. Reasonable pricing and communications.

  • Price assessment: Reasonable price
  • Services: Air & cabin filter replacement, Tire rotations, Vehicle Inspection, Brakes, Auto brake replacement
Response from the owner · 2 weeks ago

Hi Z, thanks for sharing this great feedback about the quick inspections and clear video and photo updates. We’re glad the pricing and communication stood out, and we appreciate you choosing Mundelein Tire & Service.

Michael Gibbons3 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and great price

  • Services: Tires, General repairs & maintenance
Response from the owner · a year ago

We appreciate your fantastic rating, Michael! 🌟 Thank you for choosing Mundelein Tire & Service, and we look forward to serving you again! 🚗

Marty Rafter1 reviewTotal number of Google reviews Marty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time here and it was a very nice experience. I'll definitely be back.

  • Price assessment: Great price
  • Services: Air & cabin filter replacement, Vehicle Inspection, Oil change
Response from the owner · a month ago

Hi Marty, Thanks for giving us a try and sharing your kind words about your first visit. We’re glad it was a very nice experience, and we look forward to seeing you again at Mundelein Tire & Service.

Bill13 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, Nate was awesome… honest and more than fair. Will be back.

  • Price assessment: Great price
  • Services: Tires
Response from the owner · a month ago

Hi Bill, What a fantastic note to receive—Nate will be glad to hear your kind words, and we appreciate you trusting Mundelein Tire & Service. We’re grateful for your support and look forward to helping you again soon.

Nicholas RojasLocal Guide · 14 reviewsTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mundelein Tires and Services is a professional venue that provides excellent service and affordable options!

Response from the owner · a month ago

Hi Nicholas, Your kind words mean a lot, and we’re glad you had a great experience with our service and affordable options. Thank you for choosing Mundelein Tire & Service — we look forward to helping you again soon!

J. RojasLocal Guide · 61 reviewsTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service, good people

Response from the owner · a month ago

Hi J, thanks for the kind words and for choosing Mundelein Tire & Service. We’re glad you had a great experience with our team, and we look forward to helping you again!

Scott LLocal Guide · 229 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great!

Response from the owner · a month ago

Hi Scott, thanks for sharing your great feedback and for choosing us. We’re glad you had a positive experience and appreciate your trust in our team. Looking forward to helping you again at Mundelein Tire & Service!

Mattie Terzian1 reviewTotal number of Google reviews Mattie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I want to give a shout out to Nate and Nico for the wonderful service. I had a situation with my car. They listen to my needs and took care of it. They were kind, took time to explain any concerns I had. I plan on going there if I ever have any concerns with my car again. I also, loved how trustworthy they were.

Response from the owner · a month ago

Hi Mattie, what a great shout-out for Nate and Nico — we’re glad they took great care of your car and made the process clear and trustworthy. Thank you for choosing Mundelein Tire & Service; we appreciate your confidence and look forward to helping you again whenever you need us.

Mundelein Tire & Service on Google Maps →

Business details