Analyzing 6,797,4526.8M ReviewsFor 19,20819.2K Experts

Experts Reviews · Company report
Mundelein Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mundelein Tire & Service

Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 432 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mundelein Tire & Service is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mundelein Tire & Service is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mundelein Tire & Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mundelein Tire & Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mundelein Tire & Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mundelein Tire & Service is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Mundelein Tire & Service for 8 kinds of job.

Mundelein Tire & Service for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Auto maintenance” · showing 20

barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everytime I take one of my cars in for service, I know what ever the issue is, it will be taken care of. The guys are very knowledgeable and they listen to me instead of cutting me short. My children have taken their cars there.

Great priceElectrical repairTiresGeneral repairs & maintenance
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service as always. Our car had multiple issues and Dan and Niko got things running and in good shape quickly. I highly recommend Mundelein Tire for all your car repair needs!!

Great priceGeneral repairs & maintenanceVehicle InspectionBrakes
LucyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This is the only shop I trust with my vehicles from now on. They have always been transparent with my repairs and communication. So extremely thankful for Dan. Highly recommend this shop to anyone who wants honest work done.

Great priceTiresGeneral repairs & maintenanceAir conditioning
KennethLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am very happy with the service here. I wouldn't take my car anywhere else.

Wheel alignmentAuto maintenanceOil change
HaroldLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amazing work. My Genesis ran better than when it was new. Thomas Roufus was outstanding!!

Auto maintenanceGeneral repairs & maintenance
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honestly the best mechanics around and not to mention their customer service. I talked to a Mr Jamal who was very informative and had an excellent attitude. Third time using their services and will keep coming back for more.

Auto maintenanceGeneral repairs & maintenanceOil change
Andrew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found them from a Google search and sure am glad I did! Tom was polite, honest and only sold me what I needed. The price was very fair and it was done on time, as promised. I found my new mechanic! I'd give more than 5 stars if it let me.

Auto battery maintenanceAuto battery replacementAuto maintenance
AndreiLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome, they do the job at the highest quality and the best price around!

Auto maintenance
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tom and the crew did a great job on my car definitely coming back

Auto maintenance
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've been bringing our vehicles to MTS for over 10 years and have always been happy with the service. New management, led by Tom and Pete, have picked up right where John (Happy Retirement!) left off with honest work and great customer service! Definitely recommend.

Auto maintenanceBrakesGeneral repairs & maintenance
CatherineLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Mundelein Tire and Service. Tom and the techs did an awesome job taking care of my car and getting it ready for our holiday road trip. They went above and beyond taking care of me during a busy time to be sure I was ready to go. Thank you again!

Air & cabin filter replacementAuto maintenanceOil change
Frankie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I experienced wonderful friendly service fast. they were professional and fast; you can't ask for more than That.The New Manager Tom Really Treats Customers GREAT Just like john the old owner did ! GREAT place for Your Cars Auto Needs

Auto maintenanceWheel alignment
Maureen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very happy with them and they are very

Auto maintenance
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've had great experiences with this shop and bring all my cars here. They provide great service, at reasonable prices. They're quick to diagnose the problem and repair what needs to be done. I used to do a lot of car maintenance and repair on my own, and trust these guys to take care of my cars.

Auto brake repairAuto maintenanceAuto water leak repair
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★

Service for the vehicle took a few days, but the car ran like new. Staff was friendly. Prices were pretty standard, nothing out of the ordinary for the industry. Time wise they were flexible on when I could pick it up, and made sure to stay after hours in order for me to pick up the vehicle.

Auto maintenance
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love this place for our Auto Repairs and oil changes Highly Recommend Them !!! Great Service and ReallyGood Prices

Auto maintenance
Nenad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresGeneral repairs & maintenanceTire rotations
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceAuto engine diagnostic
Martin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceOil changeTire rotations
Kristina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenanceAuto engine diagnostic

Show more auto maintenance reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 51%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires55—
Oil change36—
General repairs & maintenance32—
Brakes25—
Auto maintenance21—
Tire rotations17—
Vehicle Inspection16—
Wheel alignment15—

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