Analyzing 6,797,4526.8M ReviewsFor 19,20819.2K Experts

Experts Reviews · Company report
Mundelein Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mundelein Tire & Service

Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 432 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mundelein Tire & Service is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mundelein Tire & Service is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mundelein Tire & Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mundelein Tire & Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mundelein Tire & Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mundelein Tire & Service is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Mundelein Tire & Service for 8 kinds of job.

Mundelein Tire & Service for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Tire rotations”

Z2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quick and free inspections feedback with video and photos to describe issues. Reasonable pricing and communications.

Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience, caring personal rapport with customers, fast service on our car!

Auto windshield repairTiresGeneral repairs & maintenance
Ray7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent and prompt service!

Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everytime I take one of my cars in for service, I know what ever the issue is, it will be taken care of. The guys are very knowledgeable and they listen to me instead of cutting me short. My children have taken their cars there.

Great priceElectrical repairTiresGeneral repairs & maintenance
WavyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Excellent service, fair pricing . Had many cars there and they saved me a fortune.

TiresGeneral repairs & maintenanceAuto brake repair
Juliana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and great price! We take all our cars here! Thank you!!

BrakesGeneral repairs & maintenanceTire rotations
Nikki10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had work done twice in the last year. Each time I had moe than one issue/service done. They are SO friendly, professional and thorough. They are accurate with how long they estimate repairs to be too. I love how they sent me a detailed list of what they found and even photos of parts they found that were in…

BrakesWiper blade installationOil change
katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place is great! The staff are very welcoming, honest, and knowledgeable, and the prices are super reasonable. Will definitely come back next time I need my car looked at, highly recommend!

Oil changeTire rotationsVehicle Inspection
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honestly the best mechanics around and not to mention their customer service. I talked to a Mr Jamal who was very informative and had an excellent attitude. Third time using their services and will keep coming back for more.

Auto maintenanceGeneral repairs & maintenanceOil change
Hope5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service at a very reasonable price. They have been my “go to” recently for maintenance as well as when I needed to purchase new tires - their honesty is appreciated and never try to sell me anything I don’t need. Tom and Lenny are great! Highly recommend!

General repairs & maintenanceTire rotationsTires
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very nice and friendly place and reasonable. They only repair what is needed and I appreciate their honesty. I would recommend them to anyone who needs a mechanic. Great people who are very caring of their customers.

Air & cabin filter replacementOil changeTire rotations
Jared8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently had to get my tires replaced, and not only did they give me one of the best quotes in the area, their customer service is unparalleled. Tom the service manager went above and beyond to make sure my needs were met,and is one of the friendliest guys you'll meet. I will definitely be returning whenever I need work done.

Tire rotationsTiresWheel alignment
THOMAS1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great Place / Great Service for any Auto Repair or Maintenance of our Family's Vehicles ! keep it Going ...

General repairs & maintenanceTire rotations
Doreen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Same great service as always

Oil changeTire rotations
Nenad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresGeneral repairs & maintenanceTire rotations
Martin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceOil changeTire rotations
Jason4 years ago★★★★★

Rating only, no written review.

Auto brake repairAuto maintenanceAuto tire replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 51%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires55—
Oil change36—
General repairs & maintenance32—
Brakes25—
Auto maintenance21—
Tire rotations17—
Vehicle Inspection16—
Wheel alignment15—

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