Analyzing 6,797,4526.8M ReviewsFor 19,20819.2K Experts

Experts Reviews · Company report
Mundelein Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mundelein Tire & Service

Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #138Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.8★ from 432 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mundelein Tire & Service is better than 81% of auto repair shops.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mundelein Tire & Service is better than 74% of auto repair shops.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mundelein Tire & Service is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mundelein Tire & Service is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mundelein Tire & Service is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mundelein Tire & Service is better than 92% of auto repair shops.A
92

Reviews for your job

Customers hired Mundelein Tire & Service for 8 kinds of job.

Mundelein Tire & Service for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#89 / 94
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Wheel alignment”

barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everytime I take one of my cars in for service, I know what ever the issue is, it will be taken care of. The guys are very knowledgeable and they listen to me instead of cutting me short. My children have taken their cars there.

Great priceElectrical repairTiresGeneral repairs & maintenance
Charissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was the first time servicing my car here. Dan was helpful and my service was completed in an hour. Definitely will be using them again.

Reasonable priceWheel alignment
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Easy to work with. Good pricing.

Great priceTiresWheel alignment
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I called for pricing and information on options for my tires and needed brakes. After talking to Dan …I booked my appointment. The day off the repair had a quote sent to me to confirm pricing and what needed to be done. My truck was done in one day, rides and stops like it’s new! Thanks to everybody at Mundelein Tire and Service!

Great priceTiresVehicle InspectionWheel alignment
KennethLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I am very happy with the service here. I wouldn't take my car anywhere else.

Wheel alignmentAuto maintenanceOil change
WavyLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★

Excellent service, fair pricing . Had many cars there and they saved me a fortune.

TiresGeneral repairs & maintenanceAuto brake repair
Juliana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and great price! We take all our cars here! Thank you!!

BrakesGeneral repairs & maintenanceTire rotations
Nikki10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve had work done twice in the last year. Each time I had moe than one issue/service done. They are SO friendly, professional and thorough. They are accurate with how long they estimate repairs to be too. I love how they sent me a detailed list of what they found and even photos of parts they found that were in…

BrakesWiper blade installationOil change
Leo15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Came in to get work done 3-4 weeks ago and they did that well but after i had an engine failure i towed the car to them asking to check the car and they were very defensive and making false allegation of me abusing the car and doing burnouts. I think the service manager thought I was blaming them and was trying to…

Oil changeWheel alignment
CatherineLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Mundelein Tire and Service. Tom and the techs did an awesome job taking care of my car and getting it ready for our holiday road trip. They went above and beyond taking care of me during a busy time to be sure I was ready to go. Thank you again!

Air & cabin filter replacementAuto maintenanceOil change
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Just took my truck here for the first time, and it definitely won't be the last. Honest (and quality) work for an honest price, can't ask for anything more than that.

TiresWheel alignment
Frankie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I experienced wonderful friendly service fast. they were professional and fast; you can't ask for more than That.The New Manager Tom Really Treats Customers GREAT Just like john the old owner did ! GREAT place for Your Cars Auto Needs

Auto maintenanceWheel alignment
Jared8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently had to get my tires replaced, and not only did they give me one of the best quotes in the area, their customer service is unparalleled. Tom the service manager went above and beyond to make sure my needs were met,and is one of the friendliest guys you'll meet. I will definitely be returning whenever I need work done.

Tire rotationsTiresWheel alignment
Tim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've had great experiences with this shop and bring all my cars here. They provide great service, at reasonable prices. They're quick to diagnose the problem and repair what needs to be done. I used to do a lot of car maintenance and repair on my own, and trust these guys to take care of my cars.

Auto brake repairAuto maintenanceAuto water leak repair
Nenad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresGeneral repairs & maintenanceTire rotations

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 51%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Tires55—
Oil change36—
General repairs & maintenance32—
Brakes25—
Auto maintenance21—
Tire rotations17—
Vehicle Inspection16—
Wheel alignment15—

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