Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts

Experts Reviews · Company report
Murphy's Hair Studio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%80+19.4Value 14%90+12.7Replies to reviews 7%30+2.1Craft & service penalty70−3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Murphy's Hair Studio

Rolla, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.7★ from 109 Google reviews

📞 Call (573) 341-5800Request a call back @murphyshairstudio ↗

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Murphy's Hair Studio is better than 81% of beauty salons.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Murphy's Hair Studio is better than 80% of beauty salons.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Murphy's Hair Studio is better than 70% of beauty salons.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Murphy's Hair Studio is better than 90% of beauty salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Murphy's Hair Studio is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Murphy's Hair Studio is better than 30% of beauty salons.D
30

Reviews for your job

Customers hired Murphy's Hair Studio for 8 kinds of job.

Murphy's Hair Studio for eyebrow shaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60

All 2 Google reviews tagged “Eyebrow shaping”

Michele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always, my experience at Murphy's Hair Studio exceeds my expectations. Love Murphy. Highly recommend for the pampering he gives, even for a simple haircut. Murphy treats you like a long time friend and always is happy to see you when you return. His other two hair stylists are great too.

Paid $40–60HaircutEyebrow shapingHairstyling
cassandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've always taken my granddaughters who both have autism to Murphy's.... for years! Bonnie is so awesome with them and have always kept my long hair trimmed. But today I went in for a CHANGE! For the first time in my life I got my first haircolor!!! She is such a pro! Today I look as fiesty as I feel! I won't go to or take my family anywhere else!

Eyebrow shapingHairstylingHaircut

Price

$80-2% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut15$30–$79
Hairstyling10$30–$76
Shampoo & conditioning6$56–$129
Balayage2$151–$371
Manicure2$50–$86
Eyebrow shaping2—
Pedicure2$50–$81
Waxing2$8–$66

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