Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Murphy's Hair Studio logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%80+19.4Value 14%90+12.7Replies to reviews 7%30+2.1Craft & service penalty70−3Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Murphy's Hair Studio

Rolla, MO · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.7★ from 109 Google reviews

📞 Call (573) 341-5800Request a call back @murphyshairstudio ↗

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Murphy's Hair Studio is better than 81% of beauty salons.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Murphy's Hair Studio is better than 80% of beauty salons.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Murphy's Hair Studio is better than 70% of beauty salons.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Murphy's Hair Studio is better than 90% of beauty salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Murphy's Hair Studio is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Murphy's Hair Studio is better than 30% of beauty salons.D
30

Reviews for your job

Customers hired Murphy's Hair Studio for 8 kinds of job.

Murphy's Hair Studio for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 41

All 10 Google reviews tagged “Hairstyling”

RickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The service was friendly, and the staff really knew what they were doing. The waiting room was very clean and comfortable, and the whole shop had a nice, modern look. My wait was so short I hardly had time to finish my free popcorn. I told them some of the things I wanted with my hair, and they worked with me to…

Paid $20–40HaircutHairstyling
angelicaLocal Guide · 178 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Love Murphy's Hair Studio!! If u havent been here, u need to get there. It's a chic, cozy salon that will exceed all ur expectations. My stylist was Bonnie Strickland and I can't brag enough on her. It is the first stylist I've been to that hasnt left hair undyed @ my temples or dye all around my hair line. The…

Customer photo from angelica's review
Hairstyling
Michele7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always, my experience at Murphy's Hair Studio exceeds my expectations. Love Murphy. Highly recommend for the pampering he gives, even for a simple haircut. Murphy treats you like a long time friend and always is happy to see you when you return. His other two hair stylists are great too.

Paid $40–60HaircutEyebrow shapingHairstyling
cassandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've always taken my granddaughters who both have autism to Murphy's.... for years! Bonnie is so awesome with them and have always kept my long hair trimmed. But today I went in for a CHANGE! For the first time in my life I got my first haircolor!!! She is such a pro! Today I look as fiesty as I feel! I won't go to or take my family anywhere else!

Eyebrow shapingHairstylingHaircut
Mara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been going to Murphy’s Hair Studio for many years to have my hair cut, colored, and styled. It has always been a wonderful and friendly experience. Everyone there and Murphy are so professional and easy to talk to. I have never left dissatisfied with any of the services they have performed. Murphy is very…

BalayageHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Kelley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I ALWAYS can count on the best haircut and color here!

HairstylingWaxing+ Punctuality+ Cleanliness+ Quality
S6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I cannot express how wonderful Murphy and the rest of his staff are! I love taking my family there for all of our haircuts. They are professional, and go above and beyond to get us all taken care of. The owner, Murphy, is especially compassionate and puts everyone at ease. I highly recommend this salon to everyone!!!

HairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was shchedued with Bonnie for a hair cut. :) im new to the area and first time in and I will be back. I loved the atmosphere here. Friendly and I left with a smile on my face.

Hairstyling
MargaretLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Paid $20–40HaircutHairstyling
GordonLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Acrylic nailsBraidsBrow lamination

Price

$80-2% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut15$30–$79
Hairstyling10$30–$76
Shampoo & conditioning6$56–$129
Balayage2$151–$371
Manicure2$50–$86
Eyebrow shaping2—
Pedicure2$50–$81
Waxing2$8–$66

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