Analyzing 5,867,1915.9M ReviewsFor 16,20516.2K Experts

Experts Reviews · Company report
Musser Landscaping logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty66−3.4Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Musser Landscaping

West Richland, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 29 artificial turf installation · 4.9★ from 66 Google reviews

📞 Call (509) 440-1942Request a call backWebsite ↗

Report card

Percentile vs other artificial turf installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Musser Landscaping is better than 92% of artificial turf installation.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Musser Landscaping is better than 90% of artificial turf installation.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Musser Landscaping is better than 66% of artificial turf installation.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Musser Landscaping is better than 100% of artificial turf installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Musser Landscaping is better than 100% of artificial turf installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Musser Landscaping is better than 82% of artificial turf installation.A
82

Reviews for your job

Customers hired Musser Landscaping for 8 kinds of job.

Musser Landscaping for lawn landscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn landscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Lawn landscaping”

Clay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

They did a wonderful job! We had a boulder retaining wall done along with pavers and landscaping. They were super flexible through the entire project, allowing us to change stuff mid project and helped our vision come true. Amazing job!

Great priceStone landscapingWalkway landscapingRock landscaping
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They helped us bring our dream backyard vision to life!

Stone landscapingWalkway landscapingRock landscaping
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They sent a great crew that did a great job.

Reasonable priceStone landscapingRock landscapingLandscape installations
Deb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had Musser Landscaping transform a steep backyard hill into a gentle slope. The bid was clear, fair, complete, & at the end of the job we payed just what was quoted. Darin was great to work with. He was accessible & communicated well giving us confidence that the job would be done as we discussed. His crew was…

Reasonable priceLawn landscaping
Drew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing group of guys that take pristine care of my lawn and landscaping. I would recommend giving them a call if you need one company that will take care of all your needs like family.

Gardening servicesLawn landscapingLawn care

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Stone landscaping10—
Walkway landscaping8—
Rock landscaping6—
Landscape installations5—
Lawn landscaping5—
Yard landscaping5—
Gardening services4—
Landscape design4—

Compare with

Wine Country Landscaping logoWine Country LandscapingExperts Score 98West Richland · 5.00★C.H. Ground Control logoC.H. Ground ControlExperts Score 96West Richland · 5.00★Greenworks Landscaping & Maintenance logoGreenworks Landscaping & MaintenanceExperts Score 87West Richland · 4.85★