Analyzing 6,750,3346.8M ReviewsFor 19,07219.1K Experts

Experts Reviews · Company report
Must Have Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%48+3.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Must Have Movers

Carlsbad, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 4.9★ from 331 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Must Have Movers is better than 95% of furniture delivery.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Must Have Movers is better than 91% of furniture delivery.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Must Have Movers is better than —% of furniture delivery.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Must Have Movers is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Must Have Movers is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Must Have Movers is better than 48% of furniture delivery.C
48

Reviews for your job

Customers hired Must Have Movers for 5 kinds of job.

Must Have Movers for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$415–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 12 Google reviews tagged “Moving-related packing”

Sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

If only I could give zero! One star is too much for these guys. We hired them, paid their $100 deposit. On the day they were supposed to show, they called and said they’d be two hours late, okay, not good, it’ll be late, but okay. Then 15 minutes before that new time, they called and canceled on us! Very late…

OverpricedLocal movingMoving-related packing
Jeffrey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Anton and his team (Must Have Movers) absolutely crushed it! They took great care of all our belongings and were incredibly accommodating. We had to drop some things off and have them head back to the house for the rest before fumigation started, and they made it happen without any hassle. Professional, careful, and easy to work with. Highly recommend!

Great priceLocal movingMoving-related packing
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Russ , Aza and AzaErs - they came through - no questions asked absolutely busted their ass during the entire process. It’s the middle of July with a heat wave and they truly acted as if it was middle of December. They wrapped every piece of furniture extremely thoroughly and it looked as if they were moving their…

Paid $1,000–1,500Reasonable priceLocal movingMoving-related packing
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Stas, Igor, and Dmitriy were very fast and hard working. We really appreciated their hard work and professionalism. Thank you guys!

Moving-related packing
Monique3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our experience with Must Have Movers has been nothing but professional! Maybe you can ask for the same crew! Anton , Dimitri, Dima and Bulat are the best!! From wrapping to moving to unwrapping and putting the beds back together- all first class!! We will use them for the next move!! You should too!!

Reasonable priceLocal movingMoving-related packing
Kara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Must Have Movers was recommended by a friend. I am very impressed with this moving company. The team of Chingiz and Vladimir were excellent. There was great communication and efficient work done throughout my move. I will definitely use them again.

Paid $600–800Great priceLocal movingMoving-related packing
Cat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Anton and Dmitri were amazing movers - they took care of everything with such care and attention! Very friendly, professional, and had the best "we'll take care of it" attitude. I had a heavy mattress, bed frame, and bulky boxes and they were able to get them all in and out so efficiently while being careful not to…

Local movingMoving-related packing
Austin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Stuck to the timeline. Amazing and fast service for just two workers! Helped set up and made everything look great. This order was made in a day and they arrived the next day for superior service. Thank you so much Must Have Movers! The value is amazing too! Great price!

Paid $200–400Great priceLocal movingMoving-related packing
JamesLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wow, what an amazing team. Anton, Dmitry, and Bulat were exceptional in every way. Solid communication before hand and arrived right on time. After a short briefing they got right to work and kept up an amazing pace all day long. This move is much bigger than I expected and we filled their extremely large truck to…

Great priceLocal movingMoving-related packing
T.4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had such a great experience with Must Have Movers! From start to finish, everything was smooth and stress-free. The team was right on time, super friendly, and incredibly knowledgeable and skilled at their craft. Chingiz and Vladimir took great care with all of our belongings and were truly expert packers — they…

Local movingMoving-related packingMoving-related storage
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Anton and his team were very professional! They worked hard all day. Were friendly. We would hire them again :)

Great priceMoving-related packingIn-state moving
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A very efficient, reliable and professional movers. We highly recommend this service!

Great priceMoving-related packingOversized-item moving

Price

$705-13% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 38%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving96$569–$1.4k
Moving-related packing12$415–$1.4k
In-state moving4$731–$2.1k
Moving-related storage2$375–$786
Oversized-item moving2$135–$556

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