Experts Reviews · Company report
Mustang Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Mustang Moving

High Point, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 69 piano movers · 4.9★ from 759 Google reviews

Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mustang Moving is better than 92% of piano movers.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mustang Moving is better than 88% of piano movers.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mustang Moving is better than 100% of piano movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mustang Moving is better than 100% of piano movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mustang Moving is better than 100% of piano movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mustang Moving is better than 79% of piano movers.B
79

Reviews for your job

Customers hired Mustang Moving for 4 kinds of job.

Mustang Moving for local moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.160
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$529–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 160 Google reviews tagged “Local moving” · showing 20

Hasten1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 15 hours ago★★★★★

Movers arrived on time and total cost came in under my budget

Paid $500–1,000Reasonable priceLocal moving
Adam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Professional, quick, and friendly. Would recommend to anyone else looking for a decent moving company.

Reasonable priceLocal moving
Plasma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Highly recommend Mustang Movers! They did a great job handling my move from beginning to end. They are professional and handled my belongings with care. Also, I really appreciated the excellent communication before and during the move. Finally they have fair and honest pricing.

Paid $500–1,000Great priceLocal moving
Debbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The team worked hard and efficiently, and did not charge us for lunch time. They were friendly. Would highly recommend and would hire again.

Reasonable priceLocal moving
Quentin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They had their work cut out for them on our move. Took a team of 7-8 two days, and they worked very hard. So many heavy items but they got it done and even our requests to move some things around in the new house when we changed our mind on placement. Would definitely go with them again... if they wanted to accept that much of a move again lol

Paid $3,000–3,500Reasonable priceLocal movingIn-state movingFurniture assembly
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tay's team was fantastic! Efficient, cared about my items, and didn't mind my dog giving his opinion from his kennel. Got it done within 2.5 hours on a misty Saturday. Great personality and professionalism, I would recommend this company to anyone who is moving & needs it done fast but still maintaining care for items/the home.

Paid $500–1,000Great priceLocal moving
DavidLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have never had a better experience with a moving company than I had with mustang. They were able to schedule a move of a three-bedroom two-bath townhouse, on a Sunday, with only 2 weeks notice. The move was scheduled for a Sunday. When I spoke to the owner about what we were moving he did the math with me on the…

Paid $500–1,000Great priceLocal moving
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mustang Moving did an excellent job moving my very heavy treadmill from upstairs out of the house to a new home. They were professional and very careful not to damage floors or walls. I would highly recommend them.

Paid $500–1,000Not sureLocal moving
Antoinette18542 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Chu’s Crew did my move today and all three of them were so kind and helpful! They moved everything quickly and efficiently, and went out of their way to protect all of the furniture without me needing to ask. They also checked on how I was doing (I was very stressed!) and made small talk with me throughout the…

Paid $1–500Great priceLocal moving
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very pleased with my experience with Mustang Moving! They were responsive, reliable, and kind. It was raining the day I moved and they wrapped everything to be sure nothing was ruined. They also moved faster than I’ve ever seen. Next move, I will be booking with them again! ⭐️⭐️⭐️⭐️⭐️

Paid $1–500Great priceLocal moving
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was a very pleasant experience dealing with the office personnel as well the actual movers who did the heavy lifting.

Paid $2,000–2,500Reasonable priceLocal moving
Shenné2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly staff and reasonable price!

Paid $500–1,000Reasonable priceLocal moving
EdLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very fast and professional. The guys were amazing. Friendly and knocked our my move efficiently.

Paid $500–1,000Great priceLocal moving
Brent2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eric and team were easy to work with

Paid $500–1,000Reasonable priceLocal movingMoving-related packing
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mustang moving moved my step daughter’s 2br apt into storage. The three man team was on time, hard working, and professional. The took good care to prepare the furniture for moving, storage, and an upcoming cross country move. They were helpful before move day, answering any questions, providing their professional…

Paid $1,000–1,500Reasonable priceLocal moving
Dan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eric responded quickly and got us moved in in record time. Very pleased with the job he did. Would definitely use again!

Paid $500–1,000Reasonable priceLocal moving
Ali8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Devonte and KJ helped me move in the heat of summer and were professional and fantastic. They were on time, considerate, did a great job moving all my furniture with no damage and did all of this with a smile in the heat of the day. They definitely deserve more money than what they make for what they do, it was 90 degrees. Thank you for helping me move.

Paid $1–500Great priceLocal moving
Sean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

KJ, Ty and Eric provided excellent service. They took good care of our property, worked quickly/efficiently and communicated well. Thank you for your service

Paid $500–1,000Great priceLocal moving
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Chanula & Adonis did an amazing job!!

Paid $500–1,000Great priceLocal movingFurniture assembly
LLocal Guide · 75 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys were great from the very beginning! Eric answered the phone and all my questions and was obviously someone who cared about my interests. Even though I was a smaller job they treated me as if I had a mansion. They did an overall fantastic job in a very reasonable amount of time and the price was…

Paid $1–500Great priceLocal moving

Show more local moving reviews (140 more) →

Price

$585-34% vs typical piano movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 40%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving160$529–$1.4k
In-state moving31$415–$1.8k
Furniture assembly23$135–$996
Moving-related packing20$344–$966

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