Experts Reviews · Company report
MVP Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

MVP Plumbing

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 11 water softener services · 5.0★ from 231 Google reviews

Report card

Percentile vs other water softener services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.MVP Plumbing is better than 97% of water softener services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.MVP Plumbing is better than 98% of water softener services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.MVP Plumbing is better than 100% of water softener services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.MVP Plumbing is better than 100% of water softener services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.MVP Plumbing is better than 100% of water softener services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.MVP Plumbing is better than 100% of water softener services.A
100

Reviews for your job

Customers hired MVP Plumbing for 8 kinds of job.

MVP Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Toilet repair” · showing 20

Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great team and respectful technicians that provide fantastic service and not a group that takes advantage of their customers. I continue to go back to them for all plumbing needs. I would recommend non-stop!

Toilet repairPlumbing pipe repair
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I called at 10 AM and there was a plumber at my house at 11 AM. Mark was very professional and fixed our issue with no problems at a great price. I would highly recommend their services.

Toilet repair
Ellen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called MVP yesterday about a questionable toilet problem. Adam came here today, checked the problem, explained it to me and repaired it. I’ve had MVP for a few different problems and they are so easy to deal with and do a great job. I highly recommend them.

Toilet repair
Ann15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great Service as always! Attentive, kind and was able to fix our issue! Thank you!

Great priceToilet repair
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

MVP Plumbing was terrific with a previous job, and we truly appreciate all they did. There’s something special about a family‑run business, and it really shows they care about the work they do. Mark is great, and Jeff, our technician, was so professional, knowledgeable and friendly. I’ll definitely be using them again in the future.

Toilet repair
AndyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mark from MVP Plumbing came out today to fix my toilet, and it was a great experience. He showed up on time, quickly found the problem, and had it fixed in no time. Honest, fair, friendly, and clearly knows what he’s doing. If you’re looking for a plumber you can trust, I highly recommend Mark and MVP Plumbing.…

Paid $200–400Great priceToilet repair
ChristianLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always punctual, clean tidy and efficient. MVP are great people who do fantastic work. I have used them for multiple plumbing issues and would never consider calling anyone else at this point.

Reasonable priceToilet repairPlumbing pipe repairToilet installation
PlantLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve hired MVP a handful of times and they’re always very prompt and execute the jobs effectively and efficiently.

Toilet repairShower repairPlumbing leak repair
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mark was so prompt and personable and professional even fit me in for an emergency this is a great company who clearly knows how to hire the right people!

Paid $800–1,000Reasonable priceToilet repair
DanielLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Technician was great! Fair price, friendly and knowledgeable. Did not try to sell me things I did not need, but explained recommendations. Highly recommend!

Paid $300–400Reasonable priceToilet repairPlumbing pipe repair
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I had a great experience with MVP Plumbing and would recommend to anyone looking for major or minor plumbing services. I recently had a hot water heater replaced and they detailed the different price option and the pros and cons of the different options. All were reasonably priced and the process only took a few…

Paid $800–900Great priceToilet repair
K3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We worked with MVP Plumbing to address a bathroom issue at our Drexel Hill home, and the experience was exceptional from start to finish. Their team was highly responsive, professional, and knowledgeable, demonstrating a clear commitment to quality service. They provided a comprehensive checklist along with a…

Paid $200–300Great priceToilet repair
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great friendly and professional service.

Paid $300–400Reasonable priceToilet repairGarbage disposal repair
Judith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Highly recommend MVP plumbing. Very professional, trustworthy and friendly service. Can always count on them to handle any issue large or small.

Toilet repairSump pump installation
Todd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Professional, thorough, knowledgable, great at explaining the issues and how they will be resolved, and above all quick to respond and quick to fix whatever plumbing problems we have had. We will never call another plumbing for any of our plumbing concerns!

Paid $1,000+Great priceToilet repair
JasonLocal Guide · 244 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

MVP and their technician Jeff were outstanding! Extremely professional, very technically competent, clean, courteous, just exceptional!

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionFaucet repair
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician was very knowledgable and courteous. He did a great job fixing our toilets at a great price. Highly recommend!!

Paid $100–200Great priceToilet repair
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mark was fantastic, on time and quickly fixed the problem. MVP was able to get out same day to address the issue. Would definitely use again

Toilet repair
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There were a few plumbing issues and wanted to use a local contractor. Glad we chose MVP. Adam came over and fixed all issues. He was great!! Friendly, professional and explained everything he was going to do. Adam cleaned up after his work . Would definitely recommend MVP!

Plumbing leak detectionGarbage disposal installationFaucet repair+ Responsiveness+ Quality+ Professionalism
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark from MVP has been great to work with from beginning to end. First a thorough evaluation and explanation of what the issue is and best way to remedy. While checking one problem, he discovered another and handled both in a timely and cost effective manner. The best interest of the home owner was proven to be his…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (18 more) →

Price

$748+38% vs typical water softener services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 47%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair38$216–$585
Plumbing pipe repair35$402–$1.6k
Faucet repair32$202–$659
Plumbing leak detection24$99–$687
Water heater installation20$1.2k–$2.4k
Faucet installation19$303–$670
Drain cleaning18$176–$412
Plumbing leak repair17$227–$988

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