Beauty salon · Monterey Park, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%94+28.9Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 101 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★27 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
$86typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate My Beauty Scalp Spa & Skin Care five stars based on twenty-seven reviews, noting the owner responded to thirty percent of them. Clients frequently describe scalp treatments, facials, and lash extensions as relaxing and professional, highlighting the clean facility, friendly staff, and helpful advice on hair care. Recurring themes include the salon's punctuality, willingness to accommodate last-minute appointments, and affordable pricing. No low-star reviews are present in the provided excerpts to indicate specific criticisms.
Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
Reviews on this page: 27 Google reviews (26 with written comments, 8 with photos).
Owner responses: the business replied to 30% of reviews.
Most recent review: October 20, 2026.
Service: Hair Salon serving Monterey Park, California.
Data from Google, last updated October 25, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My Beauty Scalp Spa & Skin Care: 97/100 on this factor. Category median: 88.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My Beauty Scalp Spa & Skin Care: 94/100 on this factor. Category median: 84.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My Beauty Scalp Spa & Skin Care: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
5.0of 5
5 stars27100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 26 written reviews
100%praise
Praise33100%
Complaints00%
Price
What customers reported paying
$86+47% vs typical hair salons
Middle half of what 8 customers paid ($73–$104) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1236%
Quality & results1030%
Would recommend618%
Price & value39%
Speed & response13%
Honesty & trust13%
What customers talk about
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The whole experience was very relaxing and professional.”
“Really appreciate the great service and hospitality.”
“Would absolutely recommend to every and anyone who wants to hear about it!”
“Yet, it was worth it because I cannot find a spa/beauty spa as perfect as My Beauty.”
“From the moment I walked in, 2 super polite females greeted me and immediately took care of me.”
“Visited during the soft opening and was genuinely impressed.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired My Beauty Scalp Spa & Skin Care for 3 kinds of job. Pick one to see what they paid and said.
Fang2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Emily did a great job! I had head spa and mini facial, incredible!Head spa is my favorite relax spot ❤️I have had tried hundreds of head spa and massage in different countries. She is the best, Highly Recommended!!!
Paid $120–140Deep cleansing facial
Jaron5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My wife and I loved this place! Everyone was super friendly and professional, and they gave us really helpful advice on taking care of our hair and scalp without trying to sell us anything.
We also made a last-minute appointment, and they were nice enough to stay open later for us. Really appreciate the great…
Paid $60–80
JainaLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have to say everything was perfect!!! My husband and I got scalp treatment, facials, cupping from here today, and it was terrific! The whole experience was so relaxing and we both enjoyed it! What I love the most about this place is how clean and well organized it is, and of course the price is unbeatable too.…
Paid $80–100Basic facial
SkyLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I love this place! I always get my facials done here and the service is amazing!!
Paid $60–80Basic facial
EricLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I am a man in his 30s and I got the scalp treatment and it began restoring my thinning hair. The person who performed my service used a magnifier to diagnose my scalp condition and give me tips for hair growth recovery.
Not to mention the service was very relaxing and left my head feeling fresh and crusty no more.…
Paid $60–80Shampoo & conditioningMassage
PatriciaLocal Guide · 52 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
What a great service provided by Coco. Amazing. From the appt booking to the farewell. I truly recommend. I got a 90 min scalp treatment.
Really good experience incredible massage and hair scalp massage 💆♀️
Atmosphere: Relaxing
Maintenance: Well-kept
Response from the owner · 2 weeks ago
Marlene Ortiz, thank you so much for your wonderful review and kind words. We’re so glad you enjoyed the massage and hair scalp massage, and we truly appreciate your support. We look forward to welcoming you back again soon.
Emily Peng4 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Amazing experience! My scalp felt incredibly clean and refreshed after the treatment, and my hair looked so smooth, shiny, and healthy. The whole experience was very relaxing and professional. I especially loved the red light scalp therapy. Definitely one of the best head spa experiences I’ve had. Highly recommend!
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
Response from the owner · 2 weeks ago
Emily Peng, thank you so much for your wonderful review and kind recommendation. We’re thrilled to hear you enjoyed the red light scalp therapy and left feeling refreshed, relaxed, and happy with your smooth, shiny hair. Your support means a lot to our team, and we look forward to welcoming you back again soon.
Fang Guo2 reviewsiTotal number of Google reviews Fang has written across all businesses on Google Maps, not just this one.
Emily did a great job! I had head spa and mini facial, incredible!Head spa is my favorite relax spot ❤️I have had tried hundreds of head spa and massage in different countries. She is the best, Highly Recommended!!!
Price: $120–140
Services: Deep cleansing facial
Atmosphere: Relaxing, Cozy
Maintenance: Pristine
Response from the owner · 2 weeks ago
Fang Guo, thank you so much for your wonderful review and for recommending Emily. We’re delighted to hear that you enjoyed the head spa and mini facial, and that it was such a relaxing experience for you. Your support means a lot to our team, and we look forward to welcoming you back again soon.
José cerón1 reviewiTotal number of Google reviews José has written across all businesses on Google Maps, not just this one.
The person there is very professional. I feeling super happy with the amazing job . Thx very much. We see you again and again for sure m
Atmosphere: Relaxing
Response from the owner · 2 weeks ago
José cerón, thank you so much for your kind words and for recognizing our professionalism. We’re so happy to hear you felt super happy with the amazing job, and we truly appreciate your support. We look forward to welcoming you again and again!
Jaron Chen5 reviewsiTotal number of Google reviews Jaron has written across all businesses on Google Maps, not just this one.
My wife and I loved this place! Everyone was super friendly and professional, and they gave us really helpful advice on taking care of our hair and scalp without trying to sell us anything.
We also made a last-minute appointment, and they were nice enough to stay open later for us. Really appreciate the great service and hospitality. We’ll definitely be coming back!
Price: $60–80
Atmosphere: Relaxing, Modern, Cozy
Maintenance: Pristine
Response from the owner · 3 weeks ago
Jaron Chen, thank you so much for your wonderful review and for sharing your experience with us. We’re delighted to hear that you and your wife felt welcomed, appreciated the helpful hair and scalp advice, and enjoyed the extra care with your last-minute appointment. Our team truly values your support, and we look forward to seeing you both again soon.
Jaina LiuLocal Guide · 29 reviewsiTotal number of Google reviews Jaina has written across all businesses on Google Maps, not just this one.
I have to say everything was perfect!!! My husband and I got scalp treatment, facials, cupping from here today, and it was terrific! The whole experience was so relaxing and we both enjoyed it! What I love the most about this place is how clean and well organized it is, and of course the price is unbeatable too. Definitely worth it and we will come back! ! Love it!
Price: $80–100
Services: Basic facial
Atmosphere: Relaxing, Energetic, Cozy
Maintenance: Pristine
Response from the owner · 3 weeks ago
Jaina Liu, thank you so much for your wonderful review and for sharing your experience. We’re thrilled that you and your husband enjoyed the scalp treatment, facials, and cupping, and that you found the space clean, organized, and relaxing. We truly appreciate your support and look forward to welcoming you back again soon.
maggie chen3 reviewsiTotal number of Google reviews maggie has written across all businesses on Google Maps, not just this one.
maggie chen, thank you for coming in to try our scalp treatment and for your kind 5-star review. We’re so grateful for your support and happy you chose My Beauty. We look forward to welcoming you back again soon.
Sky CruzLocal Guide · 7 reviewsiTotal number of Google reviews Sky has written across all businesses on Google Maps, not just this one.
I am a man in his 30s and I got the scalp treatment and it began restoring my thinning hair. The person who performed my service used a magnifier to diagnose my scalp condition and give me tips for hair growth recovery.
Not to mention the service was very relaxing and left my head feeling fresh and crusty no more. Give this a try as a guy, especially if you are worried about thinning hair!
Price: $60–80
Services: Shampoo & conditioning, Massage
Jean Miranda6 reviewsiTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
I’ve been coming here for my head spa and I always have an amazing experience. This place is very clean, smells great and looks so neat. Plenty parking space and great customer service!
