Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
My C.A.R Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

My C.A.R Center

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.9★ from 306 Google reviews

📞 Call (210) 527-7716Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My C.A.R Center is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My C.A.R Center is better than 93% of auto repair shops.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.My C.A.R Center is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My C.A.R Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My C.A.R Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.My C.A.R Center is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired My C.A.R Center for 8 kinds of job.

My C.A.R Center for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#124 / 414
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Oil change”

Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I just found this great Auto Shop (My C.A.R. Center) the same day that I REALLY needed to get my oil changed. Mike was very patient with my lack of knowledge about my vehicle specifics, total pro, made me feel comfortable right away. They did a great job at a great price. I definitely recommend and I will be back!

Great priceOil change
ShandieLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My truck's new service center. Their communication was top notch, really liked how they showed pictures and documented the services I had done. Thier prices are competitive and more importantly their knowledge to address my service needs.

Customer photo from Shandie's reviewCustomer photo from Shandie's reviewCustomer photo from Shandie's review
Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change
terrence7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service, knowledgeable staff.

General repairs & maintenanceAuto engine diagnosticOil change
KatherineLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My experience here is always a good one! Jack is very detailed and honest about every part of your vehicle. There are no surprises as he brings up every issue or potential issue! Which we all know is critical for having peace of mind when it comes to our cars. Will always continue coming here !

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
MicoLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is the absolute solution to your auto repair needs. I am happy with thier services and I even buy my tires from them now. Save their information, if you have a busy lifestyle you'll be satisfied with their super simple scheduling and during your repair, they will even automatically share photos every step of…

Great priceAuto engine diagnosticAuto emissions testingVehicle safety inspection
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Oh the great things that this auto shop does is just amazing! Every time I come in for my oil change, it’s always done quick, right, they always remember to reset my oil light. Best part is they never leave greasy hand prints on my car, they keep it clean. Thank you Jack and the My C.A.R. Center team. Also, please…

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto brake repair
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jack Carrera has always been upfront and honest with the work he performs on both our vehicles. We were referred by a family member and I am very happy with his service.

Reasonable priceOil change
Cesar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I couldn't have asked for a better experience! They worked on my VW Tiguan that needed some TLC, they explained all of their findings after the initial exams and told me the importance of each item needing work. At no time did I feel pressured into getting any work done. Blake was awesome in explaining the work he…

Reasonable priceAuto water leak repairOil change
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Friendly, prompt and professional work.

Reasonable priceOil change
Terrence2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I have worked with MyCAR Center now multiple times. They have always provided me with honest answers and excellent service. Jack and his guys are a mechanics you can trust for all your vehicles.

Steering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I run a company with a small fleet of vehicles, my driver was able to stop by without an appointment and get serviced right away. They were transparent with work to be completed, sharing pictures of other needed repairs via text messages (a huge help if you’re not able to be there with the driver) Super friendly and great work

Reasonable priceOil change
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My CAR center is my go to when it comes to my vehicle. Whether it’s a repair or just maintenance I don’t trust anyone but them. The front office staff is so friendly and great at communicating. I love that they have a very welcoming lobby where you can sit and work with coffee while you wait!

Great priceAuto engine diagnosticAuto brake repairVehicle safety inspection
hectorLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

They were able to diagnose the problem with my vehicle and get it up and running pretty quickly. Definitely recommend this shop!

Reasonable priceGeneral repairs & maintenanceOil change
RicLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The best mechanic ever! Great service !

Great priceGeneral repairs & maintenanceOil change
RetLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very professional service and had no problem getting an appointment to drop off my truck.

Auto engine diagnosticGeneral repairs & maintenanceOil change
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing customer service, my car is running like brand new! Highly recommend, thank you very much My C.A.R Center!

Auto maintenanceAuto tire replacementOil change
Maliki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My go to! Great work, trustworthy, & honest.

Oil changeWheel alignment
Grabiel11 months ago★★★★★

Rating only, no written review.

Oil change
jorden4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

BrakesAir conditioningExhaust

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 45%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance25—
Oil change19—
Auto engine diagnostic19—
Electrical repair16—
Steering & suspension repair10—
Air conditioning7—
Auto brake repair6—
Vehicle safety inspection5—

Compare with

Kingdom Auto Repair Service logoKingdom Auto Repair ServiceExperts Score 86San Antonio · 4.94★Mendo Motorz & Transmissions logoMendo Motorz & TransmissionsExperts Score 86San Antonio · 4.83★Christian Brothers Automotive Hill Country Village logoChristian Brothers Automotive Hill Country VillageExperts Score 81San Antonio · 4.76★