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My C.A.R Center

Auto repair shop · San Antonio, TX · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#86 of 588 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 86%
4.9 ★★★★★ 306 Google reviews · 23 photos
96%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review

My C.A.R Center at a glance

Google reviewers rate My C.A.R Center 4.9 out of 5 based on 306 reviews, with the owner responding to 99% of feedback. Customers frequently cite fair pricing, thorough diagnostics, and proactive communication, including photo updates, as key positives for services like transmission repairs and electrical fixes. However, low-star reviews highlight concerns regarding the reliability of aftermarket parts, specifically noting instances where replaced components failed shortly after pickup.

  • Google rating: 4.9 out of 5 from 306 reviews (96% five-star).
  • Reviews on this page: 306 Google reviews (259 with written comments, 10 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Auto Repair Shop serving San Antonio, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction94Reliability93Craft & service–Value100Momentum100Replies to reviews100Satisfaction: 94 (median 87)Reliability: 93 (median 85)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 57)
My C.A.R CenterAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My C.A.R Center: 94/100 on this factor. Category median: 87.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My C.A.R Center: 93/100 on this factor. Category median: 85.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My C.A.R Center: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My C.A.R Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.My C.A.R Center: 100/100 on this factor. Category median: 57.A
100

Bar = this company · dark tick = category median.

Star ratings

306 Google reviews we collected

  • 5 stars29596%
  • 4 stars93%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 259 written reviews

  • Praise51999%
  • Complaints41%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3748%
  • Reasonable3545%
  • Overpriced23%
  • Not sure34%

Topic share

How often each topic comes up in the written reviews

  • Quality & results10019%
  • Staff & attitude9418%
  • Would recommend9117%
  • Speed & response6813%
  • Price & value6512%
  • Honesty & trust6412%
  • Communication418%

What customers talk about

We read 259 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…wasn’t related to the break in I would’ve never known if they didn’t thoroughly check everything I didn’t even have to ask I’ve had my truck serviced…”
  • “Mike was very patient with my lack of knowledge about my vehicle specifics, total pro, made me feel comfortable right away.”
  • “I highly recommend this shop to anyone looking for quality automotive service and a team they can trust.”
  • “Center) the same day that I REALLY needed to get my oil changed.”
  • “I felt very secured and felt it was very good quality of work and great price!”
    “Honest mechanics are hard to find without geting ripped off, look no further this is the place to go for all your car needs!”
  • “It was awesome, they were honest, and gave me great news!”
  • “…p the truck they took it in and got it fix with in two days they were easy to work with fairly priced unfortunately I had other problems with the truc…”

People customers mention

  • Jack 36 reviews
  • Mike 9 reviews
  • Angie 5 reviews
  • Jeep 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired My C.A.R Center for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I just found this great Auto Shop (My C.A.R. Center) the same day that I REALLY needed to get my oil changed. Mike was very patient with my lack of knowledge about my vehicle specifics, total pro, made me feel comfortable right away. They did a great job at a great price. I definitely recommend and I will be back!

Great priceOil change
Eyen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My truck was broken into last week my rear windshield smashed and ignition was ripped apart I called them and they were able to have a tow truck sent to pick up the truck they took it in and got it fix with in two days they were easy to work with fairly priced unfortunately I had other problems with the truck that…

Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Outstanding service and professionalism! I had a great experience with this automotive shop. The team was courteous, knowledgeable, professional, and attentive throughout the entire process. Their excellent customer service and commitment to doing a great job truly stood out. I highly recommend this shop to anyone…

Reasonable priceAir & cabin filter replacementSteering & suspension repairWheel alignment
Francisco11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Jack and the team are excellent! I had a problem with one of our trucks one evening and Jack stayed after their closing to wait for me as I told I needed to drop it that night. Two days later I was on the road again. Great service at a very fair pricing. Highly recommend!

Reasonable priceElectrical repair
Albert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

It’s only been a couple of months and I’ve had to take 2 of my vehicles to get repaired. Both vehicles have been repaired beautifully. On both vehicles there were a couple of things that still didn’t work and I let them know. They were QUICK to get it corrected and are awesome to deal with. I’ve always been a DIYer…

Reasonable priceElectricalAuto engine diagnosticAuto A/C replacement
ShandieLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My truck's new service center. Their communication was top notch, really liked how they showed pictures and documented the services I had done. Thier prices are competitive and more importantly their knowledge to address my service needs.

Customer photo from Shandie's reviewCustomer photo from Shandie's reviewCustomer photo from Shandie's review
Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceOil change

Photos

Customer reviews

4.9 ★★★★★ 306 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Michael PalmerLocal Guide · 15 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A 1 service. Would recommend My C.A.R Center .

  • Services: Air conditioning, Vehicle safety inspection
Joseph Engel6 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just found this great Auto Shop (My C.A.R. Center) the same day that I REALLY needed to get my oil changed. Mike was very patient with my lack of knowledge about my vehicle specifics, total pro, made me feel comfortable right away. They did a great job at a great price. I definitely recommend and I will be back!

  • Price assessment: Great price
  • Services: Oil change
Eyen Dominguez1 reviewTotal number of Google reviews Eyen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My truck was broken into last week my rear windshield smashed and ignition was ripped apart I called them and they were able to have a tow truck sent to pick up the truck they took it in and got it fix with in two days they were easy to work with fairly priced unfortunately I had other problems with the truck that wasn’t related to the break in I would’ve never known if they didn’t thoroughly check everything I didn’t even have to ask I’ve had my truck serviced at a dealership multiple times and they never picked up on the things they were able to find

Response from the owner · a week ago

Thank you for the 5 stars! We really appreciate your support and for trusting our team with your vehicle. We look forward to seeing you again!

Alex Osteguin4 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Outstanding service and professionalism! I had a great experience with this automotive shop. The team was courteous, knowledgeable, professional, and attentive throughout the entire process. Their excellent customer service and commitment to doing a great job truly stood out. I highly recommend this shop to anyone looking for quality automotive service and a team they can trust. Thank you for the outstanding work and excellent service!

  • Price assessment: Reasonable price
  • Services: Air & cabin filter replacement, Steering & suspension repair, Wheel alignment
Response from the owner · a week ago

Thanks for the awesome review! We're glad you had a great experience with us. We appreciate your business!

Francisco Robelo11 reviewsTotal number of Google reviews Francisco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jack and the team are excellent! I had a problem with one of our trucks one evening and Jack stayed after their closing to wait for me as I told I needed to drop it that night. Two days later I was on the road again. Great service at a very fair pricing. Highly recommend!

  • Price assessment: Reasonable price
  • Services: Electrical repair
Response from the owner · 2 weeks ago

Thank you so much for the kind words, Francisco! We're thrilled that Jack and our team could help get your truck back on the road quickly. We truly appreciate your business and look forward to serving you again in the future. Thanks for the recommendation!

Albert Campa1 reviewTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It’s only been a couple of months and I’ve had to take 2 of my vehicles to get repaired. Both vehicles have been repaired beautifully. On both vehicles there were a couple of things that still didn’t work and I let them know. They were QUICK to get it corrected and are awesome to deal with. I’ve always been a DIYer when it comes to my vehicles but haven’t wanted to work on my cars in years. I haven’t found a shop that’s worth it until now. Real customer here and I will be a forever customer here. Mike and the entire team are top notch NO BS mechanics. Thank you guys for being who you are.

  • Price assessment: Reasonable price
  • Services: Electrical, Auto engine diagnostic, Auto A/C replacement, Wheel alignment, Air conditioning
Response from the owner · 2 weeks ago

Thank you so much, Albert, for taking the time to share your kind words! We're thrilled that both of your vehicles are running great and that our team could help get everything sorted quickly for you. It's customers like you that make what we do rewarding, and we truly appreciate your trust and loyalty. We look forward to serving you and your vehicles for years to come!

Shandie DLocal Guide · 41 reviewsTotal number of Google reviews Shandie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My truck's new service center. Their communication was top notch, really liked how they showed pictures and documented the services I had done. Thier prices are competitive and more importantly their knowledge to address my service needs.

  • Price assessment: Reasonable price
  • Services: Air & cabin filter replacement, General repairs & maintenance, Oil change, Service not listed
Response from the owner · 2 weeks ago

Thank you so much for the wonderful review, Shandie! We're thrilled to hear that our communication and documentation met your expectations, and we're grateful for your trust in our team's expertise. We look forward to continuing to serve your truck's maintenance needs. Please don't hesitate to reach out if you need anything in the future!

TAD3 reviewsTotal number of Google reviews TAD has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great comms and great service. They dx and fixed what others couldn't. Mike and his team are on it!

  • Price assessment: Reasonable price
  • Services: Electrical repair
Response from the owner · 7 months ago

Thank you for the awesome rating! We’re glad we could help and appreciate your support.

Corey Howe1 reviewTotal number of Google reviews Corey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was awesome, they were honest, and gave me great news! I can continue driving my car without worries.

Response from the owner · a year ago

Every star counts—and yours just made our day! Thank you! ⭐️⭐️⭐️⭐️⭐️

1deep4 reviewsTotal number of Google reviews 1deep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was a bit skeptical since i had got turned down from another place, but they answered and provided me with assurance they could take my issue! Definitely coming back to fix other stuff on my car! I felt very secured and felt it was very good quality of work and great price! Definitely recommending anyone I know!

  • Price assessment: Great price
  • Services: Electrical repair, Service not listed
Response from the owner · 3 weeks ago

Thank you so much for the great review! We're thrilled you felt confident in our team and that we could help with your vehicle. We truly appreciate your trust and look forward to seeing you again for any future service needs. Thanks for the recommendation!

My C.A.R Center on Google Maps →

Business details