Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
My Hawaii Massage Spa and Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

My Hawaii Massage Spa and Lounge

Honolulu, HI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 104 spas · 5.0★ from 225 Google reviews

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Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My Hawaii Massage Spa and Lounge is better than 99% of spas.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My Hawaii Massage Spa and Lounge is better than 99% of spas.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.My Hawaii Massage Spa and Lounge is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My Hawaii Massage Spa and Lounge is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My Hawaii Massage Spa and Lounge is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.My Hawaii Massage Spa and Lounge is better than —% of spas.–
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Reviews for your job

Customers hired My Hawaii Massage Spa and Lounge for 1 kinds of job.

My Hawaii Massage Spa and Lounge for skin treatments

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Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$80–$154
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Skin treatments”

MakaLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We had our first time couple massage 60 min plus 15 min mini facial combo there. Our therapists Fukumi & J were both amazing 👏 even firm pressure for the whole time n also super specific to the hands&feet. We choose "lomolomi" however I felt good stretch, thai massage and shiatsu combination too which was positive…

Great priceSkin treatmentsService not listed
LynneLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our first time to Honolulu, Oahu, AND the Hawaiian Islands and we made the right choice. We're staying at a different hotel, but pleased we made the short walk to Moana for our facials at My Hawaiian Spa. (The reviews helped us choose.) The lymphatic facial included an arm and leg massage. The facility is spotless…

Reasonable priceSkin treatments
Richard8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazingly massage and would definitely recommend.

Great priceSkin treatments
Meredith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The spa was great! I highly recommend!

Great priceSkin treatmentsService not listed
Nastassia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The FACIAL with Young Bin Lee is the best experience I have ever had in my life! I fully recommend it, this is why this is the best place in town, you will get a massage in your body while getting your facial done!!!! I LOVE THIS PLACE! 🩵 You will get an instant face lift 😍

Reasonable priceSkin treatments
La3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

So good! I told them i was getting married since my wedding is tomorrow and they were so kind and made a congrats for wedding sign and the owner served us sparkling juice so sweet.

Great priceSkin treatments
JoyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I got a couples massage here for my anniversary and it was absolutely fantastic. I have nothing but amazing things to say about the experience and the service

Skin treatments
Evelyn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The prices and services here are great. The atmosphere and office were relaxing/beautiful. Add on services were also so convenient! Can’t recommend this place enough!

Reasonable priceSkin treatments
Chrismarie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Clean and cute space! Great massage

Reasonable priceSkin treatments
ooo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

ご対応、施術、全て最高級です。 3人同時のコースで、全員大満足でした。 毎日でも来たいです。翌日、すぐに予約しました。

Great priceSkin treatments
Marta10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our couple massages were THE best we have ever had. The therapists were very attentive to our needs. Will definitely so again when we visit Oahu! Recommend 100%!!

Great priceSkin treatments
heewon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I went in for a lymphatic facial massage and had such a relaxing experience. The spa was incredibly clean and quiet, the perfect place to unwind. Most of all, Yeon, the facial specialist, was so attentive and thorough. She worked not only on my face but also on full-body lymphatic pressure points, and I left feeling…

Reasonable priceSkin treatments
TammeraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We book a three person spa package and we were all in the same room. They met us downstairs in the lobby and brought us up. We each got to pick our own intensity of the massage and the aroma oil we wanted to use and the type of face mask we wanted. The whole experience was amazing, the massage was just what I needed…

Great priceSkin treatments
HannahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I got a 90 minute massage and mini hydro facial by Fumi. It was incredible! I felt so relaxed. She was very attentive, listened to my needs and I walked out with less knee pain, victory!!! Thank you ladies so much. I will definitely be coming back to this hidden gem!

Reasonable priceSkin treatments
Ayaka2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

アラモアナセンターの隣のアラモアナホテルにあって立地もよく行きやすかったです！ 店内も清潔感が非常にあってスタッフも日本語英語対応可能で優しくスパも最高でした。 友人とペアでできるマッサージにしましたが料金も料金的ですごく心休まる空間とハワイアンスパでまた必ず来たいです！！

Reasonable priceSkin treatments
minoriz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

ホットストーンが最高でした

Great priceSkin treatmentsService not listed
Nadine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was the best spa treatment I’ve experienced. Jay did an amazing awesome job. From head to toe, very relaxing, released my pain in my body, cleansing, healing. The hot rocks and hot towels were so warm and relaxing. The head and foot massage was awesome. The facial massage and mask and treatment was so…

Reasonable priceSkin treatmentsService not listed
鈴木雅之1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

今日は昨年に続いて二回目ののロミロミを体験しました 至福の時間を過ごすことができました スタッフの方々のおもてなしも最高でした

Great priceSkin treatments
Lyndsay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceSkin treatmentsService not listed

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 44%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments19$80–$154

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