Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
Google reviewers rate the spa five out of five stars based on two hundred and twenty five reviews, with the owner responding to seventy three percent of them. Customers frequently praise the clean facilities, professional staff, and specific treatments like lomi lomi, facials, and hot stone massages. Many mention the welcoming atmosphere and attentive service for special occasions. One three star review criticized a package massage for lacking focus and failing to provide the full duration of scalp and foot services included in the price.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
225 Google reviews we collected
Phrases our text analysis found in 204 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 204 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fumi and YB were very welcoming and very professional on their job.”
“We would absolutely come back again and highly recommend them to anyone visiting Honolulu!”
“First time here with my wife and it was a great experience.”
“My friend and I opted for a couples massage, and the price was reasonable.”
“we got a couple massage, everything was explained in great detail.”
“I immediately booked an appointment for the next day.”
“She is genuinely talented, with a deep understanding of the human body and a fully mastered technique.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired My Hawaii Massage Spa and Lounge for 1 kind of job. Pick one to see what they paid and said.
First time here with my wife and it was a great experience. Fumi and YB were very welcoming and very professional on their job. Definitely will come again here next time!
We had our first time couple massage 60 min plus 15 min mini facial combo there. Our therapists Fukumi & J were both amazing 👏 even firm pressure for the whole time n also super specific to the hands&feet. We choose "lomolomi" however I felt good stretch, thai massage and shiatsu combination too which was positive…
First massage ever. I got the lomi lomi massage with my partner and I was sent into a trance, like no other; whilst she was relaxed and dazed. Only good things to say, if you stay at the Alo Moana definitely stop by.
Me and my girlfriend had an amazing time. Staff was amazing and very professional. Everything was neat and tidy. Would definitely recommend, will be coming again.
Our first time to Honolulu, Oahu, AND the Hawaiian Islands and we made the right choice. We're staying at a different hotel, but pleased we made the short walk to Moana for our facials at My Hawaiian Spa. (The reviews helped us choose.) The lymphatic facial included an arm and leg massage. The facility is spotless…
We had such an amazing experience! The ladies were so welcoming, warm, and friendly from the moment we arrived. We came to Honolulu for our honeymoon, and getting a massage here was the perfect way to relax and unwind. Everything was wonderful, and we left feeling so refreshed and relaxed. We would absolutely come…
| Job | Reviews | Category typical |
|---|---|---|
| Skin treatments | 19 | $80–$154 |
5.0 ★★★★★ 225 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
First time here with my wife and it was a great experience. Fumi and YB were very welcoming and very professional on their job. Definitely will come again here next time!
We had our first time couple massage 60 min plus 15 min mini facial combo there. Our therapists Fukumi & J were both amazing 👏 even firm pressure for the whole time n also super specific to the hands&feet. We choose "lomolomi" however I felt good stretch, thai massage and shiatsu combination too which was positive surprise. Our facial were great with high end products and we will definitely coming back for more time on facial next time. After our therapy we were offered some tea(you can pre-choose hot/cold tea or water). Mahalo for the amazing services! We will be back!
First massage ever. I got the lomi lomi massage with my partner and I was sent into a trance, like no other; whilst she was relaxed and dazed. Only good things to say, if you stay at the Alo Moana definitely stop by.
Me and my girlfriend had an amazing time. Staff was amazing and very professional. Everything was neat and tidy. Would definitely recommend, will be coming again.
Our first time to Honolulu, Oahu, AND the Hawaiian Islands and we made the right choice. We're staying at a different hotel, but pleased we made the short walk to Moana for our facials at My Hawaiian Spa. (The reviews helped us choose.) The lymphatic facial included an arm and leg massage. The facility is spotless (rare for so many businesses these days); lobby, massage room, and bathroom. The atmosphere is lovely and the staff were very friendly, welcoming, and gracious. I look forward to visiting again for a full body massage next time. P.S. Fumī was my massage therapist and she was a delight. Really making sure I was comfortable throughout my whole experience and welcomed me to stay in the waiting room with hot tea in their reclining chairs while I waited for my partner. Her co-worker offered me more hot tea when I'd finish my first. Just lovely!
Great massage and awesome service
We had such an amazing experience! The ladies were so welcoming, warm, and friendly from the moment we arrived. We came to Honolulu for our honeymoon, and getting a massage here was the perfect way to relax and unwind. Everything was wonderful, and we left feeling so refreshed and relaxed. We would absolutely come back again and highly recommend them to anyone visiting Honolulu! 💕🌺
Amazingly massage and would definitely recommend.
The massage service my wife and I received was exceptional! We also got the hot stone service which helped us relax a lot. The service was great and the masseuses were very professional, we will definitely be coming back!
とても綺麗で、癒しの空間でした。施術も丁寧で、身体の疲れが取れました。
Analyzing 9,840,2499.8M ReviewsFor 27,70927.7K Experts
