Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
My Town Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty92−0.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

My Town Movers

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 676 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My Town Movers is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My Town Movers is better than 93% of movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.My Town Movers is better than 92% of movers.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My Town Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My Town Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.My Town Movers is better than 86% of movers.A
86

Reviews for your job

Customers hired My Town Movers for 6 kinds of job.

My Town Movers for local moving

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Jobs reviewedHow many Google reviews are tagged with this job.116
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$621–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 173
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 116 Google reviews tagged “Local moving” · showing 20

Sandi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Willie & Jawon did a fantastic job! Highly recommend!

Paid $1–500Great priceLocal moving
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent movers

Paid $500–1,000Reasonable priceLocal moving
tami10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Extremely careful with your things wrapped every piece even if I told him they didn’t have to, the most courteous guys I think I’ve ever dealt with. We would definitely use these guys again. Our team was: Jazz, Mykelle, Jimmy & Kevin - we even broke bread together. What a delightful team.

Paid $2,000–2,500Great priceLocal moving
DrewLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Willie and his team were fantastic! Fair price and excellent work.

Local moving
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Siteno and crew were amazing. Everyone did an amazing job for us on moving day

Local moving
Vernon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

MTM did our office move for us. Great price, quick response, on time, and efficient! The movers that moved us did a fantastic job – polite, careful, courteous and hard working. I’d use MTM again and would recommend them to anyone planning a move. Thanks guys!

Paid $1,000–1,500Great priceLocal moving
Nikki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Willie and his team did an outstanding job for my business’s move. He and his team were polite, professional, and hard working. I highly recommend My Town Movers for your next move.

Great priceLocal moving
AureliaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Job well done! I recommend My Town Movers. Kind, courteous, and respectful.

Paid $500–1,000Local moving
Lisy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Anthony, Jawon, and Willie J were friendly, considerate, and efficient. This was a very good experience and I’m hoping my mom’s move will go just as smoothly!! I recently had a second move with My Town Movers with JR, Willie, and Shayron. The guys were kind, considerate, and exceptionally quick!! I have been very…

Paid $500–1,000Not sureLocal moving
Derek2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Siteno and Kevin were fast and courteous.

Local moving
Lynn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Randall and his team were great! Excellent work

Paid $500–1,000Reasonable priceLocal movingService not listed
Shawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Willie and his team were friendly outgoing and truly exceptional. They went above and beyond our expectations!! Would use them again all day long.

Paid $500–1,000Reasonable priceLocal moving
c12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Willie and the team did a great job. They showed up on time and immediately got to work. They were professional throughout the entire process, communicating any potential concerns. I will definitely book again.

Paid $1,500–2,000OverpricedLocal moving
Tamara12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The gentlemen that moved our furniture were nice and professional. Even though one of the pieces was extremely heavy and bulky in size. Please give those men a raise; they deserve it.

Reasonable priceLocal moving
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional and efficient!

Paid $1–500Reasonable priceSenior movingLocal movingMoving-related packing
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience and fast

Local moving
Betsy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Willy and his team was amazing! Very professional, friendly and helpful. Pitched in to help on spontaneous asks which seem to happen in most moving experiences! Will definitely be calling My Town and asking for Willy!

Paid $500–1,000Reasonable priceLocal moving
Marcus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Siteno & Josh were awesome! Very communicative, thorough and fast. Friendly and easy to work with! Every time we use MyTown it’s always top notch. They are the best!

Paid $500–1,000Great priceLocal moving
Jess7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

AMAZING experience. Moved 30 mins up the road and the three guys that came out were excellent. They were prompt, courteous, careful, and thorough. They moved my belongings with no damage to the furniture or the walls in either location. They even Made sure to protect the floor. They covered all the dressers to…

Paid $400–600Reasonable priceLocal moving
Nathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely fantastic job! The guys were very friendly and quick! I have used movers in the past that I felt like I had to babysit, but not these guys! True professionals! Thanks again!

Local moving

Show more local moving reviews (96 more) →

Price

$959-3% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving116$621–$1.6k
Senior moving29$549–$1.6k
Interstate moving16$1.9k–$4.9k
Moving-related packing15$454–$1.7k
In-state moving11$878–$2.3k
Furniture assembly2$265–$1.0k

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