Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
My Town Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty92−0.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

My Town Movers

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 676 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My Town Movers is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My Town Movers is better than 93% of movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.My Town Movers is better than 92% of movers.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My Town Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My Town Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.My Town Movers is better than 86% of movers.A
86

Reviews for your job

Customers hired My Town Movers for 6 kinds of job.

My Town Movers for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$454–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 140
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Moving-related packing”

D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent care with my household goods. Very efficient crew.

Interstate movingMoving-related packing
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional and efficient!

Paid $1–500Reasonable priceSenior movingLocal movingMoving-related packing
Grant1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Siteno Guys today were great.

Reasonable priceMoving-related packing
Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We recently had a major water leak that required a complete remodel and new flooring throughout the first floor of our home—more than 3,000 square feet. Preston and the team at My Town Movers worked with us on some special arrangements, packing and moving everything into our garage and a storage container in the…

Paid $1,000–1,500Reasonable priceMoving-related packing
Will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jauan, Grant, and Jalen were extremely professional, efficient, and treated our belongings like it was their own. I would recommend these gentleman to everyone. We had a great experience.

Paid $500–1,000Great priceMoving-related packing
Janine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Worked non stop, took care of things immediately, and asked questions. Great job!

Paid $1,400–1,600Reasonable priceMoving-related packing
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Siteno

Paid $400–600Reasonable priceMoving-related packing
Tyler11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Site no and Andre did a great job!

Paid $400–600Reasonable priceSenior movingLocal movingMoving-related packing
Jeffrey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Polite, efficient, and business like…moved quick but careful, finished even sooner than expected!!!

Paid $1,600–1,800Great priceMoving-related packing
Ryanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The guys packed my families moving truck with so much care and made sure everything was taken care of! They made sure I didn’t have to do anything(felt weird not helping but they were very reassuring that it was fine) 10/10 experience. Thank you My Town!

Paid $400–600Great priceMoving-related packing
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Willie and his crew from My Home Town got everything in! Tightly packed means no shifting. Masters at their real-life game of tetras. They handled my items with care and efficiency. Thank you Willie and crew.

Paid $1,400–1,600Reasonable priceSenior movingMoving-related packing
agg10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have moved many times and we found this crew to be one of if not the best.

Local movingMoving-related packingIn-state moving
stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rodney and his team did an excellent job, and even though it was very hot and the move was bigger than they expected, they never faltered and worked incredibly hard to get everything packed up and moved to the new location. Highly recommend!

Reasonable priceSenior movingLocal movingMoving-related packing
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guys on my team were amazing start to finish. Polite, respectful and efficient. They packed and moved everything with care

Paid $2,000+Reasonable priceMoving-related packingIn-state moving
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Moved from Memphis to Pittsburgh. Preston gave a great price and delivered as promised. The crew who moved me (Jaz, Kevin, and Rodney) got everything on one 28' truck. They packed all the household items perfectly with nothing damaged or broken in transit. I would highly recommend My Town Movers for any local or interstate move.

Great priceInterstate movingMoving-related packingFurniture disassembly

Price

$959-3% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving116$621–$1.6k
Senior moving29$549–$1.6k
Interstate moving16$1.9k–$4.9k
Moving-related packing15$454–$1.7k
In-state moving11$878–$2.3k
Furniture assembly2$265–$1.0k

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