Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
My Town Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty92−0.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

My Town Movers

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 676 Google reviews

📞 Call (901) 896-8696Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My Town Movers is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My Town Movers is better than 93% of movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.My Town Movers is better than 92% of movers.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My Town Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My Town Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.My Town Movers is better than 86% of movers.A
86

Reviews for your job

Customers hired My Town Movers for 6 kinds of job.

My Town Movers for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$633

All 1 Google reviews tagged “Oversized-item moving”

Perri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My Town Movers assisted us with our local move. They were kind, polite, professional, and highly efficient. They moved our entire house of furniture from start to finish in 3 hours, including placing all items and boxes in their correct room and reassembling the beds. We hope to not move for a long, long time, but…

Local movingOversized-item moving+ Responsiveness+ Punctuality+ Quality

Price

$959-3% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving116$621–$1.6k
Senior moving29$549–$1.6k
Interstate moving16$1.9k–$4.9k
Moving-related packing15$454–$1.7k
In-state moving11$878–$2.3k
Furniture assembly2$265–$1.0k

Compare with

Junk Patrol Moving Services and Junk Removal logoJunk Patrol Moving Services and Junk RemovalExperts Score 99Memphis · 5.00★Country Club Moving & Packing IncExperts Score 99Memphis · 4.99★Grind City Moving and Storage logoGrind City Moving and StorageExperts Score 97Memphis · 5.00★