Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
My Town Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty92−0.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

My Town Movers

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #92Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 676 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My Town Movers is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My Town Movers is better than 93% of movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.My Town Movers is better than 92% of movers.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My Town Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My Town Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.My Town Movers is better than 86% of movers.A
86

Reviews for your job

Customers hired My Town Movers for 6 kinds of job.

My Town Movers for senior moving

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$549–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 107
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Senior moving” · showing 20

Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The men were friendly did a good job without wasting time. Polite and efficient

Paid $500–1,000Reasonable priceSenior moving
Elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great movers for my 97 year old mom! Fernando and Randall were excellent!!

Paid $1–500Great priceSenior moving
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional and efficient!

Paid $1–500Reasonable priceSenior movingLocal movingMoving-related packing
Shawna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service from Jax, Kevin and Cortez!! Very professional and respectful men. They worked so efficiently and didn’t even take a break for the full 4.5 hours in 100 degree heat!! I would whole heartedly recommend this group to anyone moving!!!!

Paid $1,000–1,500Great priceSenior moving
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great experience from the scheduling to the last piece moved! Top shelf company and kudos to Kevin and Jazz, the moving crew!

Paid $500–1,000Great priceSenior movingLocal moving
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Site I was awesome!

Senior moving
Susie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you very much for a great experience with my previous move. Siteno and his crew were on time, very nice and polite. They we're very careful with my furniture. I was very pleased. I would highly recommend My Town Movers. Thank you again.

Paid $500–1,000Reasonable priceSenior moving
Chip6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Siteno- The move went great! The team was punctual and efficient. Also, they were very careful not to damage.

Senior movingLocal moving
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Siteno was very professional and his crew did a great job.

Paid $1,600–1,800Reasonable priceSenior moving
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We moved my mom in an assisted living facility from one room to another. Kevin, Jimmy and Jaz were wonderful! They went above and beyond including locating some items my mom had lost that meant a lot to her.(*Jimmy) I’ll definitely use My Town again and recommend as well.

Paid $400–600Reasonable priceSenior moving
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were efficient, careful and quick! The guys were friendly and professional!

Senior moving
BarryLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very good experience give them a call

Paid $800–1,000Reasonable priceSenior moving
Brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We called My Town Movers to help move my grandparents from their home in Oakland to a senior living facility in Germantown. The weather did not stop Siteno and his team from working quickly and efficiently! All 4 guys were very careful with old and fragile furniture pieces during the move. I would recommend Siteno,…

Paid $1,800–2,000Reasonable priceSenior movingLocal moving
Felicia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Loved the crew! Worked with our schedule.

Paid $2,000+Reasonable priceSenior movingLocal moving
Monty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service experienced with My Town Movers. Will recommend them to friends and family that need a moving service.

Paid $400–600Reasonable priceSenior moving
Tyler11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Site no and Andre did a great job!

Paid $400–600Reasonable priceSenior movingLocal movingMoving-related packing
Clint2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Siteno- great job

Senior moving
Stacey12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The customer service, adaptability and efficiency of the teams are top notch. I’m a professional who works with various groups and this company is fantastic in the clutch.

Paid $2,000+Reasonable priceSenior movingLocal moving
LarryLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience with My Town Movers. The crew was on time and met the quoted schedule. They were very respectful and careful with not only the furniture but getting it out of the house and into the new. Highly recommend them.

Paid $600–800Great priceSenior movingLocal moving
MaryLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

All went extremely well. They were very kind and moved everything in 30 minutes. They even put all the boxes down so I would not have to lift anything heavy. You have 3 great employees. Thank yiu for the great service.

Paid $400–600Reasonable priceSenior moving

Show more senior moving reviews (9 more) →

Price

$959-3% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 49%Overpriced 2%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving116$621–$1.6k
Senior moving29$549–$1.6k
Interstate moving16$1.9k–$4.9k
Moving-related packing15$454–$1.7k
In-state moving11$878–$2.3k
Furniture assembly2$265–$1.0k

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