Gutter cleaning service · Joliet, IL · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 41 gutter cleaningiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★308 Google reviews · 24 photos
96%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that My Window Washing and Gutter Cleaning provides thorough window and gutter services with punctual arrival and professional communication. Reviewers frequently note reasonable pricing, easy scheduling, and staff who take detailed photos of completed work. One lower-rated review criticized the quality of exterior window cleaning, claiming technicians left spots on glass and misidentified them as paint rather than removable residue.
Google rating: 5.0 out of 5 from 308 reviews (96% five-star).
Reviews on this page: 308 Google reviews (218 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 23, 2026.
Service: Gutter Cleaner serving Joliet, Illinois.
Data from Google, last updated October 27, 2026.
Score profile vs other gutter cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
This companyGutter Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My Window Washing and Gutter Cleaning: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My Window Washing and Gutter Cleaning: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.My Window Washing and Gutter Cleaning: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My Window Washing and Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My Window Washing and Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.My Window Washing and Gutter Cleaning: 100/100 on this factor. Category median: 84.A
100
Bar = this company · dark tick = category median.
Star ratings
308 Google reviews we collected
5.0of 5
5 stars29596%
4 stars124%
3 stars00%
2 stars10%
1 star00%
Praise vs complaints
Phrases our text analysis found in 218 written reviews
100%praise
Praise397100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1724%
Reasonable5272%
Overpriced00%
Not sure34%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12130%
Staff & attitude8722%
Speed & response8421%
Would recommend5113%
Price & value4211%
Communication82%
Honesty & trust51%
What customers talk about
We read 218 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The quality of window cleaning … the serviceman’s politeness and attention to detail … and the entire customer experience was extraordinary!”
“Ablay was prompt, courteous, and professional throughout the service.”
“Thorough and efficient cleaning of all windows and aluminum siding—this is the third time we’ve had them do it, and we will have it done again next year.”
“I would happily hire this company again and highly recommend them!”
“They gave me a reasonable quote to clean all my windows screens inside and out along with cleaning my gutters.”
“Took detailed photos of cleaning & explained what was performed.”
“Fair and transparent pricing and delivered the work timely and accurately.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired My Window Washing and Gutter Cleaning for 6 kinds of job. Pick one to see what they paid and said.
SLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
These guys do great work. We have used them for years. And the prices are very reasonable
Interior & exterior window cleaning
Victoria4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I highly recommend! The quality of window cleaning … the serviceman’s politeness and attention to detail … and the entire customer experience was extraordinary!!!
Jean6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Thorough and efficient cleaning of all windows and aluminum siding—this is the third time we’ve had them do it, and we will have it done again next year.
Joy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a wonderful experience with My Window Washing and Gutter Cleaning! Ablay was prompt, courteous, and professional throughout the service. I really appreciated his friendly attitude and the care he put into his work. I would happily hire this company again and highly recommend them!
KathleenLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Ross was very nice and an efficient, hard worker. Our 45 year old gutters almost look new! Amazing!
CharleneLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great job cleaning my windows and screens, and great attention to details! Will definitely use them again.
These guys do great work. We have used them for years. And the prices are very reasonable
Services: Interior & exterior window cleaning
Response from the owner · 3 days ago
Loyalty like yours means a lot to us, S L. It's great to know the work and pricing have kept you happy year after year. We look forward to many more cleanings with you.
Victoria Dinges4 reviewsiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
I highly recommend! The quality of window cleaning … the serviceman’s politeness and attention to detail … and the entire customer experience was extraordinary!!!
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 4 days ago
Thank you, Victoria! So glad the attention to detail stood out - we'd love to have you back next time your windows need some love.
Jean Stoll6 reviewsiTotal number of Google reviews Jean has written across all businesses on Google Maps, not just this one.
Thorough and efficient cleaning of all windows and aluminum siding—this is the third time we’ve had them do it, and we will have it done again next year.
I had a wonderful experience with My Window Washing and Gutter Cleaning! Ablay was prompt, courteous, and professional throughout the service. I really appreciated his friendly attitude and the care he put into his work. I would happily hire this company again and highly recommend them!
Response from the owner · a week ago
Joy, this made our day — Ablay takes a lot of pride in his work, and it's great to hear that came through. Thanks for recommending us, and we'd be happy to help again whenever you need.
Brad Sharp7 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
