iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%96+25Value 15%93+14.2Craft & service penalty97−0.3Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 10 carpentersiPosition by Experts Score among all companies we track in this category. · better than 56%
5.0★★★★★27 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that N&J Kitchen Painting and Refacing provides cabinet refacing, painting, custom cabinetry, and countertop installation with high quality. Recurring themes include punctuality, responsive communication, fair pricing, and the team's ability to accommodate specific design requests or modifications. All available reviews are five stars, and there are no low-star excerpts to indicate common criticisms.
Google rating: 5.0 out of 5 from 27 reviews (100% five-star).
Reviews on this page: 27 Google reviews (24 with written comments, 10 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: April 17, 2026.
Service: Carpenter serving Menasha, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other carpenters
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
This companyCarpenters median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.N&J Kitchen Painting&Refacing: 96/100 on this factor. Category median: 92.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.N&J Kitchen Painting&Refacing: 96/100 on this factor. Category median: 95.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.N&J Kitchen Painting&Refacing: 97/100 on this factor. Category median: 98.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.N&J Kitchen Painting&Refacing: 93/100 on this factor. Category median: 100.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.N&J Kitchen Painting&Refacing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 32.–
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Bar = this company · dark tick = category median.
Star ratings
27 Google reviews we collected
5.0of 5
5 stars27100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 24 written reviews
100%praise
Praise52100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results1733%
Would recommend1223%
Staff & attitude713%
Price & value612%
Speed & response510%
Communication510%
What customers talk about
We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We cannot thank them enough for their expertise, outstanding service, and quality of work!”
“We highly recommend N & J Resurfacing business for anyone looking to reface their kitchen cabinets.”
“Highly recommend if you want an awesome kitchen from super nice people!”
“We found his pricing fair and his service exceptional.”
“He was prompt with communication, he really listened to what we were looking for, and the result was perfect!”
“Nelson was laid-back, easy to work with, and never put any pressure on us.”
People customers mention
Nelson8 reviews
Cabinets3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired N&J Kitchen Painting&Refacing for 5 kinds of job. Pick one to see what they paid and said.
WWilliam11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The N&J Resurfacing team was an absolute pleasure to work with. They accommodated every idea and request we had and seamlessly made our vision a reality. We cannot thank them enough for their expertise, outstanding service, and quality of work! The transformation of our kitchen is incredible! Nelson is kind,…
JJulie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Great experience working with Nelson and team! My kitchen turned out beautifully and they even went the extra mile and replaced my old (and disgusting) vent hood that wasn't a part of the project. Highly recommend if you want an awesome kitchen from super nice people!
MMarkLocal Guide · 114 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I discovered N and J Kitchen Painting and Resurfacing through a Google search and was impressed by their 24 five-star reviews. I reached out to them on a Sunday, and within 15 minutes, Nelson texted me back asking for six photos of my kitchen. He provided an estimate, and after a week of email exchanges, he visited…
AAmy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Nelson and his team did a great job with our kitchen remodel. Nelson was very responsive throughout the process.
RRyan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Nelson did an excellent job painting our kitchen cabinets and pantry doors. He was prompt with communication, he really listened to what we were looking for, and the result was perfect! Thanks, Nelson!
MMatt3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Great work done faster than what was originally quoted.
I would use these guys again.
The N&J Resurfacing team was an absolute pleasure to work with. They accommodated every idea and request we had and seamlessly made our vision a reality. We cannot thank them enough for their expertise, outstanding service, and quality of work! The transformation of our kitchen is incredible! Nelson is kind, friendly, great, very skilled, and professional.
We highly recommend N & J Resurfacing business for anyone looking to reface their kitchen cabinets.
Thank you! Bill and Deb, Neenah, WI
Response from the owner · 6 months ago
Thank you Bill!! It was nice working with you and wife. We highly appreciate your review! : )
J
Julie Western-Zuge1 reviewiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Great experience working with Nelson and team! My kitchen turned out beautifully and they even went the extra mile and replaced my old (and disgusting) vent hood that wasn't a part of the project. Highly recommend if you want an awesome kitchen from super nice people!
M
Mark ConradtLocal Guide · 114 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I discovered N and J Kitchen Painting and Resurfacing through a Google search and was impressed by their 24 five-star reviews. I reached out to them on a Sunday, and within 15 minutes, Nelson texted me back asking for six photos of my kitchen. He provided an estimate, and after a week of email exchanges, he visited us to give a final quote. Nelson was laid-back, easy to work with, and never put any pressure on us. His communication was excellent at every step of the process. Once we chose our colors, we signed a contract, and within a month, we had new kitchen cabinets. The installation took two days, and the transformation exceeded our expectations. We found his pricing fair and his service exceptional."
Response from the owner · a year ago
HI Mark, your kitchen looks amazing, the layout of your kitchen is perfect so there was not need for any structural changes. the new doors look great and we are looking forward to do your vanities in the future. thank you for your business Mark.
A
Amy Schneider1 reviewiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Nelson did an excellent job painting our kitchen cabinets and pantry doors. He was prompt with communication, he really listened to what we were looking for, and the result was perfect! Thanks, Nelson!
Response from the owner · 2 years ago
HI Ryan. We are glad you are happy with the results of your project. Thank you for your words. Have a nice day and thank you for your business.
M
Matt Gebhart3 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
They do excellent work I highly recommend Here are before and after pics. He’s done all 3 my bathrooms and 3 of my walk in closets and countertops in kitchen. Always excellent work
Response from the owner · 2 years ago
Becky and April, Thank you for your business. I hope you enjoy the new look of your kitchen. As always it's a pleasure working with you in all your home projects.
M
M YLocal Guide · 14 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Nelson and his crew were very professional, timely, competent, and affordable. Couldn't ask for better service and end product. We are very satisfied and have recommended to several people.
Response from the owner · 2 years ago
Hi Mary Thank you for your kind words. It was nice working with you and Bobby. I am glad you are happy with the results of your beautiful kitchen. it was a nice combination of refacing and repainting. Of course the coffee maker was a great addition. Take care and thank you for your business.
T
Todd Parker5 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Nelson and his team at N&J did a fantastic job painting my mom's original red oak kitchen cabinets in Menasha. All the doors were brought into N&J's shop and sprayed to a perfect finish. The frames were painted onsite in a clean, professional manner. Nelson communicates well, is organized and does great work. We would definitely recommend N&J.
Response from the owner · 2 years ago
Hi Todd! thank you! We highly appreciate your review. It was nice working with your mom. I am glad she is enjoying the new look of her kitchen. Oak it’s always a challenge to paint but after so many years we know what products to use. Once again thank you so much Todd.
P
Patty and Jim M3 reviewsiTotal number of Google reviews Patty has written across all businesses on Google Maps, not just this one.
Nelson did a superior job on our kitchen cabinets! They are absolutely gorgeous. He went above and beyond in all aspects! We would give him a TEN if the ratings went that high!! Highly recommend!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Cabinet painting
Response from the owner · 3 years ago
Thank you Patty and Jim for your business. I am glad you are happy with the results, looking forward to see your kitchen once the floor and tops are finish.
