Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Nail and Spa of Texas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%0+0Replies to reviews 7%39+2.8Craft & service penalty85−1.5Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Nail and Spa of Texas

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.7★ from 1,406 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nail and Spa of Texas is better than 80% of hair salons.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nail and Spa of Texas is better than 70% of hair salons.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nail and Spa of Texas is better than 85% of hair salons.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 0% of hair salons.F
0
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nail and Spa of Texas is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 39% of hair salons.D
39

Reviews for your job

Customers hired Nail and Spa of Texas for 8 kinds of job.

Nail and Spa of Texas for gel manicures

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$40–$58
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Gel manicures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6

All 45 Google reviews tagged “Gel manicures” · showing 20

Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The service is always amazing! No matter who is doing your nails you will always be happy! Very warm and welcoming with good prices!

Paid $80–100Foot massagesNail artNail painting
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I've been coming here for years and always have a great experience! The staff is so friendly and welcoming, and the customer service is always great. I'm here today with my mom for her birthday, and we're enjoying our time together. Love coming here!

Foot massagesPedicureGel manicures
Sophie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I've tried quite a few nail salons on the island, and this one is by far my favorite! I've been coming here for two years now, and the service and quality of their work have been consistently excellent. They offer a great variety of services at very reasonable prices, and I love all the little extras that make each…

Paid $120–140Hand & foot massagesBack massagesPedicure
Leslye6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Love every minute! Fabulous nail salon and great technicians!

Paid $60–80Foot massagesMen's manicuresAcrylic nails
Jen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Always come to this nail spa when in town and WOW the remodel looks amazing. The best service, prices, and color selection in Texas!

Customer photo from Jen's review
Paid $100–120Foot massagesBack massagesPedicure
Rowan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This is my favorite Nail salon in Galveston!! We come here regularly and it never disappoints!!

Paid $40–60Nail artNail paintingPedicure
Diamond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We have been coming here for 8 plus years me and my husband & we absolutely LOVE Nina & her entire staff. Thank you all for your wonderful service!

Paid $60–80Foot massagesMen's manicuresHand & foot massages
Juliann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a fantastic experience, I was so happy when I saw they expanded! Service is always excellent and the staff is friendly and professional. This is my little hidden gem in Galveston for relaxation

Paid $80–100Sculpted nailsNail extensionsPolish removal
Jess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing pedicure and partial mani (as I can’t have polish for work so she shaped and trimmed them up beautifully). So pleasant, friendly and professional. Kim was my gal for the day. Loved her. Amazing massage and personality!! I recommend getting the #5 pedicure. I will be back!! 😊

Foot massagesNail polish changesNail designs
AngelLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great Nail Salon, so many options. Relaxing environment. 10/10

Paid $20–40Nail paintingGel manicures
JY2207Local Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My second time here and another great experience! Oanh is amazing!!! She did such an incredible job and is excellent. Will definitely be coming back regularly.

Foot massagesPolish removalPedicure
Sheena33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a very nice experience.

Foot massagesNail paintingPedicure
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my absolute favorite nail salon on the island. Yvonne (Yen) creates amazing nail looks for me every time I’m there & works hard to make sure I walk out with exactly the look I want. I almost hate to mention her by name as I want to make sure I can always get in to see her….but she deserves all the…

Paid $60–80Sculpted nailsNail paintingPedicure
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very Intentive & friendly. New remodel, every color and service imaginable. 5 star! 🌟

Paid $180–200Foot massagesPolish removalNail painting
MarlaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I had the best experience ever at this nail salon and I've been going to get my nails done every four weeks for two years in another city. They were very knowledgeable and kind, good communicators, and excellent at their craft. I will absolutely come back here anytime I'm in Galveston and I recommend anybody to come see them.

Paid $140–160Foot massagesNail extensionsGel manicures
Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everyone at this salon, especially Oanh and Nina, were very friendly. They offered mimosas and provided a very relaxing experience. Despite it being near closing, they took their time and completed my service, and did a wonderful job.

Paid $40–60Foot massagesNail paintingPedicure
RLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

Massage was amazing but gel nails had bubbles, bumpy and came off by day 3

Paid $40–60PedicureGel manicures
Devin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

First time! In town for a cruise, decided on this place because of all the reviews on massage. THEY WERE RIGHT!!! Absolutely the best massage I have ever had during a pedicure and I have worked in spas for years! Wow!! Kim is the best!!! Fantastic experience, recommend getting the pedicure that has the stone massage…

Paid $60–80Foot massagesBack massagesPedicure
AprilLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Love how my nails turned out!!! Great service! Complimentary drinks provided. Excellent friendly staff! Highly recommend!!!!

Paid $160–180Foot massagesNail artNail extensions
TeresaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very clean, efficient, detail oriented.

Paid $20–40ManicureGel manicures

Show more gel manicures reviews (25 more) →

Price

$71+21% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure547$43–$66
Foot massages319$45–$76
Manicure316$43–$71
Nail art93$45–$76
Nail painting93—
Sculpted nails80—
Nail extensions66—
Polish removal64—

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