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Nail and Spa of Texas

Nail salon · Galveston, TX · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%0+0Replies to reviews 7%39+2.8Craft & service penalty85−1.5Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#117 of 121 hair salonsPosition by Experts Score among all companies we track in this category. · better than 3%
4.7 ★★★★★ 1,406 Google reviews · 24 photos
90%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
40%reviews answered by the owner
$71typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Nail and Spa of Texas at a glance

Google reviewers rate the salon 4.7 out of 5 based on 1406 reviews, noting that the owner responds to 40% of feedback. Customers frequently praise the calming atmosphere, friendly staff, and thorough foot massages included with pedicures. Many highlight the quality of nail application, such as multiple coats of shellac, and appreciate the availability of walk-in appointments. Common criticisms include high pricing, rushed service during busy periods, and occasional dissatisfaction with specific treatments like lash extensions or gel nails.

  • Google rating: 4.7 out of 5 from 1,406 reviews (90% five-star).
  • Reviews on this page: 1,406 Google reviews (1,141 with written comments, 199 with photos).
  • Owner responses: the business replied to 40% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Hair Salon serving Galveston, Texas.

Data from Google, last updated November 12, 2026.

Score profile vs other hair salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

Satisfaction80Reliability70Craft & service85Value0Momentum100Replies to reviews39Satisfaction: 80 (median 88)Reliability: 70 (median 84)Craft & service: 85 (median 97)Value: 0 (median 97)Momentum: 100 (median 100)Replies to reviews: 39 (median 52)
Nail and Spa of TexasHair Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nail and Spa of Texas: 80/100 on this factor. Category median: 88.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nail and Spa of Texas: 70/100 on this factor. Category median: 84.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nail and Spa of Texas: 85/100 on this factor. Category median: 97.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nail and Spa of Texas: 0/100 on this factor. Category median: 97.F
0
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nail and Spa of Texas: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nail and Spa of Texas: 39/100 on this factor. Category median: 52.D
39

Bar = this company · dark tick = category median.

Star ratings

1,406 Google reviews we collected

  • 5 stars1,27090%
  • 4 stars352%
  • 3 stars141%
  • 2 stars191%
  • 1 star685%

Praise vs complaints

Phrases our text analysis found in 1,141 written reviews

  • Praise1,04593%
  • Complaints817%

Price

What customers reported paying

$71+21% vs typical hair salons

Middle half of what 624 customers paid ($50–$96) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results40336%
  • Staff & attitude37733%
  • Would recommend17616%
  • Speed & response989%
  • Price & value525%
  • Communication111%
  • Honesty & trust91%

What customers talk about

We read 1,141 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My nail tech, Bo, did a wonderful job on my pedicure.”
    “We were attended quickly for the pedicures, while it was okay, my toes were damaged around the nail a bit.”
  • “She was so sweet and funny and made the experience all the more enjoyable.”
    “After visiting a few more times the ladies at the front began to carry a nicely rude demeanor.”
  • “Hana is literally my go to nail tech she so nice and makes my nails look so good she’s the best 10/10 recommend the new remodel is beautiful”
    “Was 5 stars the first 4 times not this recent one though.”
  • “They were quick to begin service, which was surprising for a walk in party of 6.”
    “very unorganized and unprofessional…took forever to get started for my 6 o’clock appointment and they don’t pay attention…didn’t do anything that i wanted.”
  • “They offer a great variety of services at very reasonable prices, and I love all the little extras that make each visit feel like a treat.”
    “Overcharged me, and did not give my daughter and I matching nails, which is all we asked for.”
  • “They were very knowledgeable and kind, good communicators, and excellent at their craft.”
    “I’m never coming here again because nobody seems to care and she still did not respond to the comment and proceeded to walk away and go to another guest.”
  • “Honestly, the joy I feel walking out of there is awesome — it's like a little reset for my week.”

People customers mention

  • Pam 59 reviews
  • Nina 22 reviews
  • Nails 15 reviews
  • Gabby 14 reviews
  • Yvonne 13 reviews
  • Amy 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Nail and Spa of Texas for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Alicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Beautiful cat eye art by Quinn! Excellent shoulder massaged as well! Always a delight to visit Nail Spa of Texas

Customer photo from Alicia's review
Paid $80–100Nail artPedicure
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

They were quick to begin service, which was surprising for a walk in party of 6. Quick and efficient with my pedicure and I feel great!

Paid $40–60Foot massages
Peyton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Excellent service and a very calm atmosphere. I came here with four of my friends. We’d been planning a nail day for a month and were able to walk in and get seated almost immediately. I adore the woman who took care of me - though I wasn’t able to get her name before I left. She was so sweet and funny and made the…

Paid $40–60Nail paintingPedicureExfoliation
Darcie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Everyone is so kind, and so gentle. They don’t miss out on a good foot massage, and the atmosphere is so calming and comfortable that I almost fell asleep. 😄

Paid $20–40Foot massages
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The service is always amazing! No matter who is doing your nails you will always be happy! Very warm and welcoming with good prices!

Paid $80–100Foot massagesNail artNail painting
Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

First time here and absolutely will be back. So friendly and the service was amazing. Claire was wonderful.

Paid $80–100Foot massagesNail painting

Photos

Customer reviews

4.7 ★★★★★ 1,406 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Crysta Wooten2 reviewsTotal number of Google reviews Crysta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been going here for years. Wouldn’t go anywhere else. Quinn is amazing.

  • Price: $60–80
  • Services: Sculpted nails
  • Busyness: Not busy
  • Atmosphere: Relaxing
Alicia Perez3 reviewsTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful cat eye art by Quinn! Excellent shoulder massaged as well! Always a delight to visit Nail Spa of Texas

  • Price: $80–100
  • Services: Nail art, Pedicure
  • Seasonal theme: Fall
  • Busyness: A little busy
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · 2 weeks ago

Thank you, Alicia, for your wonderful review! We're so glad to hear that you enjoy our friendly service and relaxing atmosphere. It's great to know our drink menu adds to your experience, and we love making your nails look fabulous. We can't wait to welcome you back for your next visit!

Kacie Watkins4 reviewsTotal number of Google reviews Kacie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My nail tech, Bo, did a wonderful job on my pedicure. I noticed that she applied three coats of the shellac. Other salons these days will typically go over the nails with one, or maybe two coats—which end up chipping after a couple of weeks. So I appreciate the care and quality of the work they do here. I highly recommend!

  • Services: Pedicure
Response from the owner · 4 days ago

Thank you, Kacie! We’re so glad to hear you enjoyed your pedicure and appreciated the extra care we put into it. Your recommendation means a lot to us! We can’t wait to welcome you back for your next visit.

Nae Nae BLocal Guide · 14 reviewsTotal number of Google reviews Nae has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent! The organic pedicure was Ahhhmazing. Mila was awesome and the iced Vietnamese coffee with whipped cream did not disappoint. The extended foot massage was far better than I expected. Special attention was given to the nail that always becomes ingrown. I was skeptical due to an experience I had at another place on the island. This was night and day in comparison. Thank you Mila.

Response from the owner · 4 days ago

Thank you, Nae Nae B, for your wonderful review! We’re so glad you enjoyed the organic pedicure and your experience with us was a refreshing change. It’s great to hear you loved the iced Vietnamese coffee too! We appreciate your feedback and look forward to welcoming you back for your next pampering session soon.

Amanda Tobin1 reviewTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were quick to begin service, which was surprising for a walk in party of 6. Quick and efficient with my pedicure and I feel great!

  • Price: $40–60
  • Services: Foot massages
Response from the owner · 4 days ago

Thank you, Amanda! We're so glad to hear that you and your party had a great experience with us. It’s wonderful to know you felt taken care of so quickly and efficiently. We look forward to welcoming you back for another relaxing visit soon!

Peyton Abbott1 reviewTotal number of Google reviews Peyton has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service and a very calm atmosphere. I came here with four of my friends. We’d been planning a nail day for a month and were able to walk in and get seated almost immediately. I adore the woman who took care of me - though I wasn’t able to get her name before I left. She was so sweet and funny and made the experience all the more enjoyable. Awesome for a girls day out ( or just a day out in general) and will definitely come back here with my family.

  • Price: $40–60
  • Services: Nail painting, Pedicure, Exfoliation
  • Seasonal theme: Winter
  • Busyness: A little busy
  • Maintenance: Pristine
Response from the owner · 4 days ago

Thank you, Peyton, for your wonderful review! We're so glad you and your friends enjoyed the calm atmosphere and excellent service during your nail day. It’s great to hear that you had such an enjoyable experience. We can't wait to welcome you back with your family for another relaxing visit!

Darcie Haggerty4 reviewsTotal number of Google reviews Darcie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everyone is so kind, and so gentle. They don’t miss out on a good foot massage, and the atmosphere is so calming and comfortable that I almost fell asleep. 😄

  • Price: $20–40
  • Services: Foot massages
  • Busyness: A little busy
  • Maintenance: Pristine
Response from the owner · 4 days ago

Thank you, Darcie, for your lovely feedback! We're delighted to hear you enjoyed the calming atmosphere and the gentle care from our team. It's wonderful to know you felt relaxed during your visit. We can't wait to welcome you back for another pampering experience soon!

Brooke Blackard6 reviewsTotal number of Google reviews Brooke has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and atmosphere!!

Response from the owner · 5 days ago

Thank you, Brooke! We're so glad you enjoyed the service and atmosphere at our salon. Your support means a lot to us. We can't wait to welcome you back soon!

Michelle Frahlman8 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phenomenal, amazing place! Great service and friendly!

Response from the owner · 5 days ago

Thank you, Michelle, for your wonderful review! We're so glad to hear you had a phenomenal experience with us and enjoyed the friendly service. It truly means a lot to our team. We can't wait to welcome you back for your next visit!

Audra Neumann1 reviewTotal number of Google reviews Audra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Ivy was the best.

Response from the owner · 5 days ago

Thank you, Audra, for your wonderful review! We're so glad you enjoyed your experience and appreciated the service. Your kind words mean a lot to us. We look forward to welcoming you back soon!

Nail and Spa of Texas on Google Maps →

Business details