Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Nail and Spa of Texas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%0+0Replies to reviews 7%39+2.8Craft & service penalty85−1.5Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Nail and Spa of Texas

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.7★ from 1,406 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nail and Spa of Texas is better than 80% of hair salons.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nail and Spa of Texas is better than 70% of hair salons.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nail and Spa of Texas is better than 85% of hair salons.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 0% of hair salons.F
0
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nail and Spa of Texas is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 39% of hair salons.D
39

Reviews for your job

Customers hired Nail and Spa of Texas for 8 kinds of job.

Nail and Spa of Texas for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.316
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$71
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 19

All 316 Google reviews tagged “Manicure” · showing 20

SarahLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Had a wonderful experience, not unlike every other visit. The technicians are friendly, kind, and go beyond the ordinary to make sure that the customer gets what they want and are happy and satisfied. I recently moved off island, but I still come to get my nails done here.

Paid $80–100PedicureDip powderManicure
Maddie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

The best nail spa! I have been coming here since I was in middle school. I am 26 now. There are so many reasons why I keep coming back!! There are so many great things I can say about Nail and Spa of Texas. One being that the employees are very friendly and kind! I love how my nails and toes are done here.…

Paid $80–100PedicureManicure
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My cat eye manicure & pedicure looks so cute!! Thank you.

Paid $140–160PedicureManicure
Sophia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great staff very welcoming Fast too Definitely will be back

Paid $80–100Polish removalNail paintingPedicure
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I’ve been since I was a teenager and I love it here. Ask for Pam or John for a nice pedicure, they will get you right.

Paid $80–100PedicureManicure
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Bo did amazing on my pedicure, she was very attentive and took her time to ensure each step was well executed.

Paid $60–80Polish removalPedicureExfoliation
Jesse3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This place is outstanding! The atmosphere, hospitality, and experience is beyond worth it and I am going to be making it a ritual now. Thank you 🙏

Paid $120–140Foot massagesBack massagesPedicure
MelinaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This is my go to nail salon. I have been coming here for years! Great workers that do awesome work. Offer yummy and strong drinks as well. They recently upgraded and expanded the salon as well. Highly recommend!

Paid $100–120Foot massagesPolish removalPedicure
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Texas Nail Spa is my favorite salon for my nails, eyebrows, and massages. Jenny, Oahn, and Lynn always provide excellent care and detail. Nina is also so fantastic!!

Paid $60–80Foot massagesNail paintingHand & foot massages
Skylar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Friendly staff and always have a great experience

Sculpted nailsNail paintingPedicure
Rowan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This is my favorite Nail salon in Galveston!! We come here regularly and it never disappoints!!

Paid $40–60Nail artNail paintingPedicure
Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Best nail salon in Galveston without a doubt! I’ve been going to this place for years and I have always had a wonderful experience! Friendly staff, great work and I leave feeling relaxed! This is the spot to stop when you need it!

Paid $100–120Foot massagesNail paintingPedicure
Diamond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We have been coming here for 8 plus years me and my husband & we absolutely LOVE Nina & her entire staff. Thank you all for your wonderful service!

Paid $60–80Foot massagesMen's manicuresHand & foot massages
Ginger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service as always! I’ve been coming here for years and I am always pleased with the service.

Paid $80–100PedicureManicure
April1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great service all around!

Paid $60–80PedicureManicure
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As a devout nail aficionado and pedicure enthusiast, this place was an amazing Google find while we were in town for the evening. The salon is warm and inviting (great atmosphere!), has great pedicure chairs and one of the most extensive gel and dip selections that I’ve ever seen. Ivy did a fantastic job with chrome…

Paid $40–60Foot massagesSculpted nailsAcrylic nails
Juliann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a fantastic experience, I was so happy when I saw they expanded! Service is always excellent and the staff is friendly and professional. This is my little hidden gem in Galveston for relaxation

Paid $80–100Sculpted nailsNail extensionsPolish removal
Mandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a mani and pedi! Was amazing, so relaxed and spoiled, served with drinks. All staff were amazing, nails looked spectacular and felt great afterwards. 10/10 recommend!!!

Paid $100–120Foot massagesNail paintingHand & foot massages
Dina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have been going to the same location for almost 5 years now. They take time to remember who you are and what you like. It is great place to sit back, relax, and treat yourself. I moved from the island almost 2 years ago and when I visit I always make time to get my nails done here. And they still remember me and what I like. Definitely a great place!

Paid $20–40Foot massagesBack massagesPedicure
Chloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best salon on the island. I love it here ☺️

Paid $120–140Foot massagesNail extensionsNail polish changes

Show more manicure reviews (296 more) →

Price

$71+21% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure547$43–$66
Foot massages319$45–$76
Manicure316$43–$71
Nail art93$45–$76
Nail painting93—
Sculpted nails80—
Nail extensions66—
Polish removal64—

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