Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Nail and Spa of Texas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%0+0Replies to reviews 7%39+2.8Craft & service penalty85−1.5Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Nail and Spa of Texas

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.7★ from 1,406 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nail and Spa of Texas is better than 80% of hair salons.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nail and Spa of Texas is better than 70% of hair salons.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nail and Spa of Texas is better than 85% of hair salons.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 0% of hair salons.F
0
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nail and Spa of Texas is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 39% of hair salons.D
39

Reviews for your job

Customers hired Nail and Spa of Texas for 8 kinds of job.

Nail and Spa of Texas for nail extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5

All 66 Google reviews tagged “Nail extensions” · showing 20

Julianna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The best salon in town. I drive from Texas city. Never disappoints!

Paid $40–60Nail extensions
KelseyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Lots of room in here after the renovations! Consistent good pedicures.

Paid $60–80Foot massagesSculpted nailsNail art
Ava1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Really great environment and they did such a great job on my nails!!

Paid $60–80Nail extensions
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Loved this place my nails are always perfect I definitely recommend!!

Sculpted nailsNail extensions
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

great service

Paid $80–100Foot massagesNail artNail extensions
Juliann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a fantastic experience, I was so happy when I saw they expanded! Service is always excellent and the staff is friendly and professional. This is my little hidden gem in Galveston for relaxation

Paid $80–100Sculpted nailsNail extensionsPolish removal
Devin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My friends and I love coming to this nail spa! It is a relaxing experience and the staff are always very kind and friendly. We regularly have our nails done and are never disappointed.

Paid $120–140Foot massagesNail extensionsNail painting
Chloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best salon on the island. I love it here ☺️

Paid $120–140Foot massagesNail extensionsNail polish changes
SierraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I always live my experience here at this salon the management and servers work well together and are very hard working and friendly.

Paid $40–60Foot massagesSculpted nailsNail extensions
Mia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Pedicure Pam and Manicure Yvonne great

Paid $60–80Foot massagesSculpted nailsNail extensions
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Before our cruise my husband suggested we get pedicures. I was kinda skeptical but I had wonderful experience. Friendly staff and they had cocktails 🍹 lol…new massage chairs fabulous!!! My nails are beautiful. Thank you 😊. See you next cruise

Foot massagesSculpted nailsNail extensions
MarlaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I had the best experience ever at this nail salon and I've been going to get my nails done every four weeks for two years in another city. They were very knowledgeable and kind, good communicators, and excellent at their craft. I will absolutely come back here anytime I'm in Galveston and I recommend anybody to come see them.

Paid $140–160Foot massagesNail extensionsGel manicures
CourtneyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great atmosphere & great service! They are also generous with their drink options! Love it here. This is our place for when we come to visit.

Foot massagesNail artNail extensions
AK1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Best place in town service was very professional

Paid $40–60Foot massagesSculpted nailsNail art
Haley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Came here with a friend to get my nails done and felt very rushed because they were busy and told the gentleman I wanted a color on top of a very natural nail just so that way if it was kind of see-through, I didn’t have a bright color underneath. We go through the appointment, I thought he was putting a base coat…

Paid $100–120Nail extensionsAcrylic nails
Katelyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Did a great job!

Paid $80–100Nail extensions
AprilLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Love how my nails turned out!!! Great service! Complimentary drinks provided. Excellent friendly staff! Highly recommend!!!!

Paid $160–180Foot massagesNail artNail extensions
mayra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Have been in a long relationship with this team. I love how comfortable we are here! Not to mention the amazing drinks. Thank you Nina, Hanna, Peter, Pam and the rest for always being so wonderful!

Paid $120–140Foot massagesNail artNail extensions
Nickie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Love ❤️ Hanna and Ba!! We come at least 2 x a year.. love have been coming for 6-7 years!!

Paid $60–80Foot massagesNail extensions
MzLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Sony is the way here. Will definitely be back. She did my nails and pedicure.

Paid $80–100Nail extensions

Show more nail extensions reviews (46 more) →

Price

$71+21% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure547$43–$66
Foot massages319$45–$76
Manicure316$43–$71
Nail art93$45–$76
Nail painting93—
Sculpted nails80—
Nail extensions66—
Polish removal64—

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