Analyzing 10,644,79710.6M ReviewsFor 30,20230.2K Experts

Experts Reviews · Company report
Nail and Spa of Texas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%0+0Replies to reviews 7%39+2.8Craft & service penalty85−1.5Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Nail and Spa of Texas

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.7★ from 1,406 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nail and Spa of Texas is better than 80% of hair salons.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nail and Spa of Texas is better than 70% of hair salons.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nail and Spa of Texas is better than 85% of hair salons.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 0% of hair salons.F
0
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nail and Spa of Texas is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 39% of hair salons.D
39

Reviews for your job

Customers hired Nail and Spa of Texas for 8 kinds of job.

Nail and Spa of Texas for nail polish changes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail polish changes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 5

All 24 Google reviews tagged “Nail polish changes” · showing 20

Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The service is always amazing! No matter who is doing your nails you will always be happy! Very warm and welcoming with good prices!

Paid $80–100Foot massagesNail artNail painting
Kendra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Lovely experience for myself and 3 young girls!

Paid $20–40Nail polish changesPedicure
Amber8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great salon!

Foot massagesPolish removalNail polish changes
Chloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best salon on the island. I love it here ☺️

Paid $120–140Foot massagesNail extensionsNail polish changes
SierraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I always live my experience here at this salon the management and servers work well together and are very hard working and friendly.

Paid $40–60Foot massagesSculpted nailsNail extensions
Jess2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing pedicure and partial mani (as I can’t have polish for work so she shaped and trimmed them up beautifully). So pleasant, friendly and professional. Kim was my gal for the day. Loved her. Amazing massage and personality!! I recommend getting the #5 pedicure. I will be back!! 😊

Foot massagesNail polish changesNail designs
Zoe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

I had a great time I got my nails and toes done by Sony she was super sweet and kind and gentle and I got to talk to Pam and Lin

Paid $80–100Foot massagesNail paintingNail polish changes
Fred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jen is the best!!

Paid $100–120Nail polish changesPedicureManicure
mayra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Have been in a long relationship with this team. I love how comfortable we are here! Not to mention the amazing drinks. Thank you Nina, Hanna, Peter, Pam and the rest for always being so wonderful!

Paid $120–140Foot massagesNail artNail extensions
Haleigh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cannot recommend my nail tech enough! She is incredibly talented, detail-oriented, and always makes sure everything is absolutely perfect before I leave. Not only do my nails look flawless every single time, but they also last so well. She really takes the time to listen to what you want and brings your vision to…

Paid $80–100Foot massagesSculpted nailsNail art
JAMIELocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Came in town for a cruise and needed to get my nails and toes done. I had a great experience from the time I walked in. The owner Nina was very nice. Lee did my nails and toes. She was very good,and the coffee was an extra special touch.

Paid $60–80Nail polish changesAcrylic nails
EsraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Absolutely the best nail spa experience I’ve ever had! From the moment I walked in, I felt welcomed and relaxed. The salon is spotlessly clean, beautifully organized, and has such a calming atmosphere. The staff is incredibly professional, kind, and attentive, making sure every detail is perfect. My nails turned…

Paid $40–60Nail artNail extensionsPolish removal
Courtney9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We love Nail & Spa of Texas! They always treat us so well. Pam gives the best pedicures & massages. Hanna or Quinn have been great for dip for me. They are fast and it looks good. Lee is great with designs! Anything my daughter throws at her she can do. Kim is also very sweet with littles.

Paid $60–80Foot massagesNail artNail extensions
Niya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had Elaine , she was very sweet and understanding. Store overall is very good customer service, loved the nails Elaine did me! Good massages, must come when you can.

Paid $40–60Sculpted nailsNail extensionsNail painting
Breanna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love it here!! Super nice crew and great service!

Paid $60–80Foot massagesNail paintingNail polish changes
Rayvin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nina the manager her shop is just what you are looking for, very clean, quiet and glamorous.the customer service is always great. When you come to visit Nails and Spa of Texas come to employee gabby she’s very good.

Foot massagesSculpted nailsNail art
Alma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sony was amazing and very professional. I will be back!

Paid $20–40Polish removalNail polish changesManicure
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful salon, very professional, they do a great job!!

Foot massagesSculpted nailsNail art
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I absolutely LOVE this place!!! I see Gabby every 2 weeks! I usually get a coffin style acrylic with designs and she is amazing. Quin is the BEST at a pedicure/foot massage!

Paid $60–80Foot massagesSculpted nailsNail art
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love Gabby

Paid $60–80PedicureFoot massagesSculpted nails

Show more nail polish changes reviews (4 more) →

Price

$71+21% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure547$43–$66
Foot massages319$45–$76
Manicure316$43–$71
Nail art93$45–$76
Nail painting93—
Sculpted nails80—
Nail extensions66—
Polish removal64—

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