Analyzing 10,639,13710.6M ReviewsFor 30,18530.2K Experts

Experts Reviews · Company report
Nail and Spa of Texas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%70+17Value 14%0+0Replies to reviews 7%39+2.8Craft & service penalty85−1.5Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Nail and Spa of Texas

Galveston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #117Position by Experts Score among all companies we track in this category. of 121 hair salons · 4.7★ from 1,406 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nail and Spa of Texas is better than 80% of hair salons.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nail and Spa of Texas is better than 70% of hair salons.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nail and Spa of Texas is better than 85% of hair salons.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 0% of hair salons.F
0
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nail and Spa of Texas is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nail and Spa of Texas is better than 39% of hair salons.D
39

Reviews for your job

Customers hired Nail and Spa of Texas for 8 kinds of job.

Nail and Spa of Texas for polish removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Polish removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 64 Google reviews tagged “Polish removal” · showing 20

Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Excellent experience as always, they are wonderful

Paid $60–80Foot massagesPolish removalPedicure
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My husband and I love getting our pedicure's here. Always a relaxing time.

Paid $60–80Foot massagesPolish removal
Regina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mimi was awesome and Professional

Paid $100–120Foot massagesSculpted nailsPolish removal
KelseyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Lots of room in here after the renovations! Consistent good pedicures.

Paid $60–80Foot massagesSculpted nailsNail art
Sophia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great staff very welcoming Fast too Definitely will be back

Paid $80–100Polish removalNail paintingPedicure
dayna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent experience every time we come! :)

Foot massagesSculpted nailsNail art
Cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Bo did amazing on my pedicure, she was very attentive and took her time to ensure each step was well executed.

Paid $60–80Polish removalPedicureExfoliation
MelinaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This is my go to nail salon. I have been coming here for years! Great workers that do awesome work. Offer yummy and strong drinks as well. They recently upgraded and expanded the salon as well. Highly recommend!

Paid $100–120Foot massagesPolish removalPedicure
DaphneLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We visit monthly and always feel refreshed. Love the ambiance and our favorite technicians always have our nails perfect.

Paid $60–80Foot massagesPolish removalNail painting
Juliann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a fantastic experience, I was so happy when I saw they expanded! Service is always excellent and the staff is friendly and professional. This is my little hidden gem in Galveston for relaxation

Paid $80–100Sculpted nailsNail extensionsPolish removal
HollyLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Pedicure Pam is so professional and helpful. I brought in a mess, she didnt lecture just fixed it into the polished fashion you see below. Booking again in 3 weeks. And Joy did the babies sparkly pumpkin

Paid $60–80Foot massagesNail artPolish removal
Amber8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great salon!

Foot massagesPolish removalNail polish changes
SierraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I always live my experience here at this salon the management and servers work well together and are very hard working and friendly.

Paid $40–60Foot massagesSculpted nailsNail extensions
JY2207Local Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My second time here and another great experience! Oanh is amazing!!! She did such an incredible job and is excellent. Will definitely be coming back regularly.

Foot massagesPolish removalPedicure
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It’s relaxing and I recommend the salon.

Paid $80–100Foot massagesPolish removalNail painting
Lanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

She did a phenomenal job, showing great detail to my feet and calves. She took direction well when the towels and water were too hot, and they had a drink in my hand within minutes of arriving. Would recommend!

Paid $40–60Foot massagesPolish removalNail painting
Cortney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing pedicure and everything was so clean and relaxing.

Paid $20–40Foot massagesPolish removal
TreasaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cruise save and Family Friendly, Amazing Service-Quality, great price, amazing service with smiles and makes you feel important!! Day before our cruise they fit us in (3 of us) and did an amazing job! Big Bonus they have an amazing drink options as well as Ice coffee that’s out of this world- that was amazing too!…

Paid $60–80Foot massagesSculpted nailsNail art
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Before our cruise my husband suggested we get pedicures. I was kinda skeptical but I had wonderful experience. Friendly staff and they had cocktails 🍹 lol…new massage chairs fabulous!!! My nails are beautiful. Thank you 😊. See you next cruise

Foot massagesSculpted nailsNail extensions
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very Intentive & friendly. New remodel, every color and service imaginable. 5 star! 🌟

Paid $180–200Foot massagesPolish removalNail painting

Show more polish removal reviews (44 more) →

Price

$71+21% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure547$43–$66
Foot massages319$45–$76
Manicure316$43–$71
Nail art93$45–$76
Nail painting93—
Sculpted nails80—
Nail extensions66—
Polish removal64—

Compare with

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