How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%74+20.9Replies to reviews 8%100+8.2Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORENAILS 21 & SPA LOUNGE
Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.8★ from 75 Google reviews
Report card
Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired NAILS 21 & SPA LOUNGE for 2 kinds of job.
NAILS 21 & SPA LOUNGE for acrylic nails
Clear ✕All 24 Google reviews tagged “Acrylic nails”
Omg the best nail salon in all of West Sac! Near downtown also. This place was so gentle with my nails and didn’t scratch or hurt me at all. My nails look and feel so natural! I am literally in love with this art work! Andy was my artist and his customer service is executive level!!! 💅🏽🩷🎀🌹
This place is so welcoming. Complimentary drinks, kind employees, and top tier cleanliness. My first and definitely not my last time here. I wish I could bring this salon to New York with me!
Thank you Sarah for bringing my inspo to life. Loved it.
I had such a great experience here! The salon is beautiful, clean, and luxurious, and everyone was so welcoming and friendly. Eddy did an amazing job on my nails, and I absolutely love how they turned out! 💅🏼 Everyone was so attentive and made me feel special from the moment I walked in. And thank you for the iced…
Everyone here is so friendly, kind, and welcoming! They do an amazing job and truly make you feel comfortable from the moment you walk in. They even offer complimentary drinks, which is such a nice touch! The owner personally did my acrylic nails and took the time to make sure the design was exactly what I wanted. I…
I wanted to wait to do a review to make sure the nails held up. It's been more than 5 weeks and these things are rock solid. Not only did she work hard on the design and give me what I asked for but these things are sturdy. I am a nail picker, as soon as they start to come loose I pick them until with rip off I just…
Eye lashes amazing!! Pedi amazing 👏 going back for eye brows blading tomorrow. A must go. If you want the best service you've ever had. I've been to some real high end places and none of the touch this shop. Thank you all for everything. Can't wait to come back tomorrow. And get some of that amazing vietnamese coffee. As well
I came in today with my mom and daughter got a spa pedicure and a French tip. Sarah and Tommy hooked me up. Thank you again. I would recommend to go here It is so big inside and very nice and they serve you drinks. I love it there I will be returning. Thank you again
I can't rave enough about them! Perfection! They make everyone feel so at home and relaxed! I called last min for 2 same day appts for myself and daughter 2 days before our Aftershock Festival and we got right in. We walked through the doors to an immediate greeting, sitting and asking our drink preferences. We were…
Wery good!!!!!!
I cant sing praises for the salon and the owner Andy!!!! I had went to a new artist and it was horrible misshapen odd thickness. Andy extended my nails without having to do a soak off and reshaped them PERFECT. I asked for bold nail art and he delivered!!! This is the start of a great friendship cant wait for my next fill
Everyone that knows me knows how I am about my nails, and that I have gone to the same lady for 10 years. We decided to stop in at Nails21 & Spa Lounge this morning and oh my goodness! We were greeted with having the door opened for us, chairs pulled out, offered something to drink, and such pleasant service!…
LOVE LOVE MY NAILS! Andy really does such a phenomenal job. I let him freestyle this set and he definitely did a beautiful job. Look at the airbrush detail he did <3 The purple set was my first visit there and they were very welcoming to my cousin, sister, two year old & myself! So bottom line is family friendly:)…
If you are looking for a one stop nail shop this is it. The location is big, the service is amazing 🤩 the quality is top notch oh and let me not forget they have a drink menu. Yes…as you can see option’s, options and more options. If you’re in sac and need your nails done this is the spot. 💯
Absolutely wonderful service! Friendly staff, did a great job on my nails! The massage was fabulous!
Had the most amazing experience here at Nails 21. Great friendly and attentive service. Plus complementary ice coffee ☺️ couldn’t ask for better experience. 100% recommend
Wonderful place! Beautiful, Clean, the staff is friendly and so talented! Great specials. And to top it off, Complimentary Vietnamese coffee with your service .
I came here yesterday to get a fill, and it was a wonderful experience. Everyone was incredibly friendly, and I’m so happy with how my nails turned out. I came back today for a pedicure, and it’s just as good an experience. I especially love the massage chairs when you’re getting a pedicure. I absolutely recommend this place!
Great service I really like it . Lashes and nails were on point. I really recommend this place come by and visit .
Had an amazing experience. Treated my daughters and I with so much care. My babies felt like royalty. Beautiful salon, friendly staff.
I loved my service here for Gel Pedicure and Full Set! I highly recommend going and asking for Yen ✨ she is soooo amazing and pays attention to detail! The owners were so pleasant and kind!! I am so grateful for the hospitality from this nail salon. They will provide the best experience, and make sure you are satisfied with your purchase. 11/10
I absolutely enjoyed my entire experience from the start to the end. If you’re looking for a nice spa day to treat yourself or someone else, this luxury nail salon is perfect for that. I did a full service, and was met with a pleasant experience. I enjoyed a matcha & Vietnamese ice coffee.
Best place to get your nails done! The ladies here are very friendly and wonderful!! Very luxurious and clean. ✨✨
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Acrylic nails | 24 | $50–$79 |
| Manicure | 21 | $45–$73 |

