How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%82+52.1Reliability 28%74+20.9Replies to reviews 8%100+8.2Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORENAILS 21 & SPA LOUNGE
Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.8★ from 75 Google reviews
Report card
Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired NAILS 21 & SPA LOUNGE for 2 kinds of job.
NAILS 21 & SPA LOUNGE for manicure
Clear ✕All 21 Google reviews tagged “Manicure” · showing 20
When you first walk in, you feel the luxury and top customer service. Zen did amazing with my manicure. I was so impressed at her attention detail. Si gives a great massage pedicure. Andy, the owner, is so proactive at making sure all clients come in with outstanding customer service and makes sure you leave happy.…
Not only was it welcoming, but they have a variety of coffee options available and they make sure you’re taken care of. BEST pedicure I’ve had in years; massage chairs, foot massage, precision, and attention to detail was INCREDIBLE! The shape and color of my manicure was exactly what I wanted. Everyone was so kind…
I loved my experiences I’ve had at this salon! Not one to leave reviews but they have such excellent services. They had two people working on my nails while showing me different colors because I wasn’t sure which I wanted. I ended up, loving the results. I tried something different. And I loved it! I have definitely…
I wanted to wait to do a review to make sure the nails held up. It's been more than 5 weeks and these things are rock solid. Not only did she work hard on the design and give me what I asked for but these things are sturdy. I am a nail picker, as soon as they start to come loose I pick them until with rip off I just…
I had a great experience.Everyone was very nice. Welcome you drink of your choice tea coffee soft drinks.
I came in today with my mom and daughter got a spa pedicure and a French tip. Sarah and Tommy hooked me up. Thank you again. I would recommend to go here It is so big inside and very nice and they serve you drinks. I love it there I will be returning. Thank you again
Wery good!!!!!!
Such a beautiful space. I had Andy & Rubi and they were so kind and attentive. Andy gave me exactly what I asked for. He’s a professional with his work, paid such attention to detail. Thank you so much!
As soon as you walk in you’re greeted by super friendly and attentive staff! They are always checking in on you to see if there’s anything you need. They also have complementary beverages, which is a plus. I have been to this nail salon a total of 3 times, and all 3 time have been such a great experience. Shout out…
LOVE LOVE MY NAILS! Andy really does such a phenomenal job. I let him freestyle this set and he definitely did a beautiful job. Look at the airbrush detail he did <3 The purple set was my first visit there and they were very welcoming to my cousin, sister, two year old & myself! So bottom line is family friendly:)…
Absolutely beautiful spa in West Sacramento. Execptional service! We did mani, pedi, and head spa. It was magnificent. Great pedicure, beautifully designed nails and the head spa was an experience like no other. Great head and face massage, with a rejuvenating facial. They serve beverages to all their customers, highly recommend the Vietnamese Coffee!!!
I had such a great experience at Nails 21, Yen did my nails and she did an amazing job and I absolutely love how they turned out. 🤍✨ She was very sweet, took her time and made sure everything looked perfect. The salon itself is beautiful, very clean, and has such a relaxing atmosphere. I also loved that they offer…
I got TAP Gel done and I loved it! I’m glad I have a nail shop closer to me that provides TAP gel. Definitely recommend plus they gave us complimentary drinks which were also good!
I came in for a manicure and pedicure, and I absolutely loved this place! From the moment I walked in, everyone was so welcoming and kind. To be honest, I was a little nervous at first because, as someone on the bigger side, I've experienced being treated differently at other nail salons. Thankfully, that wasn't…
Beautiful place!! Tammy did my pedicure!She is very professional!!Owner is very friendly and massage chair is beautiful and comfortable.
Great service I really like it . Lashes and nails were on point. I really recommend this place come by and visit .
It’s a beautiful and friendly shop that just opened up in W. Sac. You get greeted by smiley faces as you walk in. Andy did a great job with my nails. Perfect length and looks natural. He’s very attentive and listened to what I asked for ! I did gel harder also so it should last longer than reg gel. Thank you again ,…
Had an amazing experience. Treated my daughters and I with so much care. My babies felt like royalty. Beautiful salon, friendly staff.
I absolutely enjoyed my entire experience from the start to the end. If you’re looking for a nice spa day to treat yourself or someone else, this luxury nail salon is perfect for that. I did a full service, and was met with a pleasant experience. I enjoyed a matcha & Vietnamese ice coffee.
Best place to get your nails done! The ladies here are very friendly and wonderful!! Very luxurious and clean. ✨✨
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Acrylic nails | 24 | $50–$79 |
| Manicure | 21 | $45–$73 |
