Experts Reviews · Company report
Nails X Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%84+23.7Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nails X Lounge

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 851 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nails X Lounge is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nails X Lounge is better than 84% of nail salons.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nails X Lounge is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nails X Lounge is better than —% of nail salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nails X Lounge is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nails X Lounge is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nails X Lounge for 8 kinds of job.

Nails X Lounge for acrylic nails

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.63
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Acrylic nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 52

All 63 Google reviews tagged “Acrylic nails” · showing 20

Alisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Paul did a very great job and I love the design and color very much! And Rose does a very great job with my mom and gives her leg massage that she loves coming here

Paid $60–80Acrylic nails
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent service by everyone there! I got a custom design and they nailed it! Super happy with the results and will definitely be my new nail spot.

Paid $120–140Nail artAcrylic nailsPedicure
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This was my first time. Came in for a gel acrylic nail fill. Zoe was my technician and she was Amazing! I am 1000% coming back!! I didn’t have time for a pedicure but the menu looks great, i am very excited to come try other service also got my lip waxed, that lady was very nice and helpful!!

Paid $60–80Acrylic nails
haley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tina was a nice lady and did an excellent job with my nails.

Paid $40–60Nail artNail paintingAcrylic nails
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★

The salon itself is neat, clean, and spacious, which was a great first impression. Unfortunately, the quality of the nail service I received did not meet my expectations. I went in for a short set, but my nails ended up looking very thick and chunky. Throughout the appointment, I had to correct the nail technician…

Acrylic nails
ItsMeTartKitty6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

10/10 could not recommend them more. I was a walk in taken immediately. The place is beautiful and can easily accommodate large groups (i assume with an appointment) The pedicure chairs looks so comfy. Everything was clean and new. The color variety was great as well. I went for a fill and to remove my index fingers…

Acrylic nails
Mesha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m more than happy on what I got! Would definitely come back again.

Acrylic nailsPedicureManicure
Catherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nancy and Tina did an amazing job on my nails—they look absolutely beautiful! The stone massage was the perfect touch and left me feeling completely relaxed. And to top it all off, the mimosa was truly the cherry on top! Such a wonderful, relaxing experience. I’ll definitely be back!

Acrylic nailsPedicure
JackLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tina did the cutest art work on my fingers and toes. She’s a perfectionist. This place always goes above and beyond. Almost fell asleep when she did my leg massage. I drive an hour and a half just to come here.

Customer photo from Jack's review
Nail artNail extensionsNail painting
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My first time here and my experience was wonderful I was pampered and spoiled here Vanessa did a wonderful job on my nails and Tracy did a awesome job on my pedicure I will be back for sure and I definitely recommend this place oh by the way did I mention I was a walk in

Nail extensionsAcrylic nailsPedicure
AshantiLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★

I liked the cleanliness, space, modern design, no waiting time upon arrival, and the fact the technician actually did a true coffin shape! However, I came in for a fill and pedicure. I already had a nail that previously broke (I super glued it back on), and instead of putting a new tip on, like most technicians, she…

Nail artAcrylic nailsPedicure
lea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Paul did my nails he was very nice and very very patient. I love my nails

Paid $140–160Nail artNail paintingEyebrow waxing
Hillari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love this place. Very fast, very accommodating. Not a bad thing to say!

Nail artAcrylic nailsGel manicures
Katy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

kind staff & great service always!!!!

Nail paintingAcrylic nails
Kealani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m so glad I found Ken! He really takes the time to understand what I’m going for and is always patient, kind, and open to making sure I get the exact vision I have in mind. He makes me feel super comfortable, is always easy to talk to, and genuinely cares about his clients. And most importantly, he does AMAZING…

Acrylic nailsNail cut & filingGel manicures
Kirsten1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very clean and organized, nice staff, good prices, and Ken did a great and fast job with my french tip acrylic set!

Paid $60–80Acrylic nails
Michiko2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was mine and my daughter‘s first time at this place And it was amazing. They are very nice very clean and very affordable and they have a lot Of stations for many people Will be coming back this is my new spot

Paid $40–60Nail paintingAcrylic nailsPedicure
DionneLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Got a mani/pedi. The pedicure was spur of the moment and a nice treat. Had acrylics put on and then nail art and they turned out fabulous. My nail technician did a beautiful job. It did take longer than expected so plan your time accordingly. Highly recommend.

Paid $120–140Nail artNail paintingAcrylic nails
Kristie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is very cool and relaxing place for nails and pedicures! Rose was AMAZING! She was so sweet and did a beautiful job on my pedicure! You won’t be disappointed. Prices are very reasonable. I will be back for sure.

Paid $100–120Acrylic nailsPedicureManicure
Abby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Owner is super sweet and Paul did my acrylic nails twice and never disappoints! Come here and get your pedi and nails done!

Paid $40–60Nail extensionsAcrylic nails

Show more acrylic nails reviews (43 more) →

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure323$45–$73
Nail painting90$48–$81
Nail art88$61–$96
Acrylic nails63$50–$79
Hand & foot massages48—
Gel manicures48$50–$91
Manicure47$45–$73
Nail extensions44$58–$86

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