Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Nails X Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%84+23.7Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nails X Lounge

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 851 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nails X Lounge is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nails X Lounge is better than 84% of nail salons.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nails X Lounge is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nails X Lounge is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nails X Lounge is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nails X Lounge is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nails X Lounge for 8 kinds of job.

Nails X Lounge for callus removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Callus removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 31

All 17 Google reviews tagged “Callus removal”

Bee11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I have been coming here for about 6 months. Rose who does my feet is absolutely amazing. Her work is consistent and she is very careful and detail oriented. She is the reason I keep coming back!

PedicureExfoliationCallus removal
MicheleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've been here twice now amd Jenny and Rose have both done absolutely amazing jobs on my pedicures. The hospitality is great, everyone is so nice, and this place is very clean.

Hand & foot massagesPedicureExfoliation
CourtneyLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin and Sydney took care of my husband and I for our pedicures, and I got a manicure during our pedis. This facility is clean and the ambience is very calming. Everyone was so kind and they made our entire experience very enjoyable. Our nails look great and the massage and oils with our deluxe package was a treasured luxury.

Paid $40–60Hand & foot massagesPedicureManicure
Sidney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job and took my man and I as last minute walk-ins. Will definitely be back!

PedicureCallus removal
Lesly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Astonishingly pleased with first time visit. If you’re looking for friendly and attentive service- you found it here with this review. That X in lounge, definitely means 10 for service😂Thank you Cindy! 💅☺️

PedicureCallus removal
Quani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When we walked in we were greeted at the door and signed up to get text updates and to earn points to accumulate over time for deals, my nail artist was Nancy. She was really nice and sweet! We got the vip package we got a gel pedicure and manicure which includes mimosa and massage. The shop already has massage…

Paid $100–120Nail paintingEyebrow waxingHand & foot massages
Jacob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing pedi, especially the massage. Get the deluxe package and the mimosa.

Paid $40–60Nail extensionsPedicureCallus removal
Raven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rose gave me the BEST MESSAGE EVER. This was definitely the best Birthday Gift I could have ever given myself. Should have done this before. Plus the mimosa was an added bonus.

Paid $100–120Hand & foot massagesPedicureExfoliation
Alyssa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rose was very professional yet personable as well. And she gave me a great massage with the perfect pressure. My toenails came out very nice too 😉

Paid $60–80PedicureCallus removal
Shiquela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I always enjoy coming here the staf is very friendly and Nancy takes great care of me each time

Paid $60–80Eyebrow waxingPedicureCallus removal
MrLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, friendly, inviting and thorough Experience. Rose was my technician during my #4 deluxe pedicure. Had me falling asleep during the leg massage. 10/10 experience. Definitely coming back.

Paid $60–80Hand & foot massagesPedicureExfoliation
Annabell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Roseis very kind and jentl

Paid $60–80PedicureExfoliationGel manicures
Sugar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rose gives the best service. Super pampered and very meticulous with her work 🥰

Paid $140–160Hand & foot massagesPedicureManicure
CarissaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rose is amazing, honestly the best pedicure I had in a long time!!!! It's my 1st time here and I'm literally in heaven !!

Paid $60–80Hand & foot massagesPedicureExfoliation
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rose was amazing! Best pedicure and massage

Acrylic nailsHand & foot massagesPedicure
MelindaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best place ever! They are absolutely amazing! Did an amazing job will definitely be coming to

Nail paintingAcrylic nailsPedicure
WillLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a wonderful experience at Nails EX Lounge! I came in the day before my wedding feeling very stressed about the planning and wanting everything to be perfect. The staff was incredibly polite and kind, which really helped me relax. The facility is very clean and well-maintained. A special thank you to Vanessa,…

Paid $20–40Men's manicuresCallus removal

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure323$45–$73
Nail painting90$48–$81
Nail art88$61–$96
Acrylic nails63$50–$79
Hand & foot massages48—
Gel manicures48$50–$91
Manicure47$45–$73
Nail extensions44$58–$86

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