Experts Reviews · Company report
Nails X Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%84+23.7Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nails X Lounge

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 851 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nails X Lounge is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nails X Lounge is better than 84% of nail salons.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nails X Lounge is better than —% of nail salons.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nails X Lounge is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nails X Lounge is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nails X Lounge is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nails X Lounge for 8 kinds of job.

Nails X Lounge for exfoliation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Exfoliation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 22

All 21 Google reviews tagged “Exfoliation”

Frances31 minutes ago★★★★

Rose was great.

Nail extensionsHand & foot massagesPedicure
Bee11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I have been coming here for about 6 months. Rose who does my feet is absolutely amazing. Her work is consistent and she is very careful and detail oriented. She is the reason I keep coming back!

PedicureExfoliationCallus removal
MLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Our previous nail place went under new ownership and so my nail tech left, after researching for a new place, we tried Nails X Lounge today and were very impressed! I wanted a natural looking nail set because my natural nails were in rough shape, my tech executed them well, they look as if they’re my real nails. She…

PedicureExfoliationService not listed
MicheleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've been here twice now amd Jenny and Rose have both done absolutely amazing jobs on my pedicures. The hospitality is great, everyone is so nice, and this place is very clean.

Hand & foot massagesPedicureExfoliation
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Vanessa and Nancy were amazing! I’m in town visiting family and hadn’t heard much about good nail places nearby, so we decided to try Nails X Lounge and they definitely blew us away. Everyone was super welcoming, and Vanessa and Nancy took such good care of us. We absolutely loved how everything turned out!

Paid $80–100Nail artNail paintingHand & foot massages
JackLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tina did the cutest art work on my fingers and toes. She’s a perfectionist. This place always goes above and beyond. Almost fell asleep when she did my leg massage. I drive an hour and a half just to come here.

Customer photo from Jack's review
Nail artNail extensionsNail painting
Quani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When we walked in we were greeted at the door and signed up to get text updates and to earn points to accumulate over time for deals, my nail artist was Nancy. She was really nice and sweet! We got the vip package we got a gel pedicure and manicure which includes mimosa and massage. The shop already has massage…

Paid $100–120Nail paintingEyebrow waxingHand & foot massages
Raven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rose gave me the BEST MESSAGE EVER. This was definitely the best Birthday Gift I could have ever given myself. Should have done this before. Plus the mimosa was an added bonus.

Paid $100–120Hand & foot massagesPedicureExfoliation
MrLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional, friendly, inviting and thorough Experience. Rose was my technician during my #4 deluxe pedicure. Had me falling asleep during the leg massage. 10/10 experience. Definitely coming back.

Paid $60–80Hand & foot massagesPedicureExfoliation
Annabell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Roseis very kind and jentl

Paid $60–80PedicureExfoliationGel manicures
Bethany14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Cindy was the best and got me in for a pedicure on my lunch break. She was very kind and took great care of my feet. Thank you, Cindy!

Nail paintingPedicureExfoliation
VictoriaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Clean place. Did wait long and service was extraordinary, Tony was amazing. Definitely going back.

Hand & foot massagesPedicureExfoliation
CarissaLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rose is amazing, honestly the best pedicure I had in a long time!!!! It's my 1st time here and I'm literally in heaven !!

Paid $60–80Hand & foot massagesPedicureExfoliation
Tenieka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing gel manicure and pedicure! Exactly what I needed. The service was professional, relaxing, and the attention to detail was outstanding. My nails look beautiful, and I left feeling refreshed and pampered. Truly a chef’s kiss experience—I’ll definitely be back!

Paid $100–120Hand & foot massagesPedicureExfoliation
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rose was amazing! Best pedicure and massage

Acrylic nailsHand & foot massagesPedicure
Sabrina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great experience

Paid $60–80PedicureExfoliation
Marisela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing experience from start to finish! My pedicure came out exactly how I wanted, and the salon was clean, relaxing, and welcoming. The service was excellent, and my nail tech did an incredible job, paying attention to every detail. My feet feel refreshed, and I’m so happy with the results. I’ll definitely be coming back!

Hand & foot massagesPedicureExfoliation
AJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

10/10. the place is beautiful and clean. it feels very luxurious. the technician (her name started with an M but that’s all i remember sadly) was great. she was efficient and paid attention to detail. the price was reasonable and the results are perfect. i got the Mini Spa Pedicure with gel polish.

Paid $40–60Nail paintingHand & foot massagesPedicure
Syd9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Ken is definitely my new nail tech!!! Great vibes! Ken did my builder gel perfectly! It’s so clean and spacious I here! They really took care of me and my sister for her birthday! Will be back! Love it here and Kaizen is a great host!

Paid $100–120Nail extensionsHand & foot massagesPedicure
Ann10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing customer service! Pedi on point. Mocktails 🔥, facilities are gorgeous, welcoming, and clean. 10 out of 10. Would recommend! Wanted to gate keep but this little treasure is worth the share!

Paid $60–80Nail paintingHand & foot massagesPedicure
Amanda6 months ago★★★★★

Rating only, no written review.

Paid $60–80Hand & foot massagesPedicureExfoliation

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure323$45–$73
Nail painting90$48–$81
Nail art88$61–$96
Acrylic nails63$50–$79
Hand & foot massages48—
Gel manicures48$50–$91
Manicure47$45–$73
Nail extensions44$58–$86

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