Experts Reviews · Company report
Nails X Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%84+23.7Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nails X Lounge

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 851 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nails X Lounge is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nails X Lounge is better than 84% of nail salons.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nails X Lounge is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nails X Lounge is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nails X Lounge is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nails X Lounge is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nails X Lounge for 8 kinds of job.

Nails X Lounge for gel manicures

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.77
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$91
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Gel manicures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 63

All 48 Google reviews tagged “Gel manicures” · showing 20

Frances31 minutes ago★★★★

Rose was great.

Nail extensionsHand & foot massagesPedicure
Laila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Justin is amazing!!! 10/10 did everything I wanted!!! Thank you!! Nancy also did my pedicure and fixed my nails amazing!! Rose is also very amazing at pedicures, deep massages 🩷 it’s so relaxing.

Customer photo from Laila's review
Nail artNail paintingPedicure
Laila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Rose did an amazing job on my pedicure, and massage was great!

Paid $100–120PedicureGel manicures
Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tony was great! Nice long leg massage

Paid $60–80PedicureGel manicures
Melinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I followed my nail tech, Tina here and while I’m always please with her gentle manis and pedis, I really enjoyed the salon. It’s very spacious and the staff was kind. A happy change in my routines.

PedicureGel manicures
JackLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tina did the cutest art work on my fingers and toes. She’s a perfectionist. This place always goes above and beyond. Almost fell asleep when she did my leg massage. I drive an hour and a half just to come here.

Customer photo from Jack's review
Nail artNail extensionsNail painting
CourtneyLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin and Sydney took care of my husband and I for our pedicures, and I got a manicure during our pedis. This facility is clean and the ambience is very calming. Everyone was so kind and they made our entire experience very enjoyable. Our nails look great and the massage and oils with our deluxe package was a treasured luxury.

Paid $40–60Hand & foot massagesPedicureManicure
Kimberly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This place was very Nice they had Optimal seating and very inviting space it’s right off the interstate and near the mall so very easy to find. My specialist was Rose and she had healing hands and took very good care of of my pedicure and gel nails. This was my first time and won’t be my last she took care of me. I…

Nail paintingPedicureGel manicures
Hillari5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love this place. Very fast, very accommodating. Not a bad thing to say!

Nail artAcrylic nailsGel manicures
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This is my third time here and Rose 🌹 did a great job. Always come back.

Paid $40–60PedicureGel manicures
Lawson14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Paul made my maximalist nails dreams come true. His attention to detail is amazing. Nail salon is so nice and all the staff friendly

Nail artNail extensionsNail painting
Kealani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m so glad I found Ken! He really takes the time to understand what I’m going for and is always patient, kind, and open to making sure I get the exact vision I have in mind. He makes me feel super comfortable, is always easy to talk to, and genuinely cares about his clients. And most importantly, he does AMAZING…

Acrylic nailsNail cut & filingGel manicures
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you Paul, and Nancy I love my nails

Paid $60–80Nail artGel manicures
LaNell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ken does builder gel on my nails and he is amazing! His designs always look great and my nails last. Rose did my last pedicure and gave me THE best leg and foot massage ever!

Paid $120–140Nail artPedicureGel manicures
Quani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When we walked in we were greeted at the door and signed up to get text updates and to earn points to accumulate over time for deals, my nail artist was Nancy. She was really nice and sweet! We got the vip package we got a gel pedicure and manicure which includes mimosa and massage. The shop already has massage…

Paid $100–120Nail paintingEyebrow waxingHand & foot massages
Raven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rose gave me the BEST MESSAGE EVER. This was definitely the best Birthday Gift I could have ever given myself. Should have done this before. Plus the mimosa was an added bonus.

Paid $100–120Hand & foot massagesPedicureExfoliation
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Paul did a great job on my nails. Took extra care to make sure the set would last. I’m also very particular about shape and the nails are practically perfect. I got builder gel but you could barely tell because of how natural he made them look. The woman that did my pedicure was also very sweet and attentive.

Paid $160–180PedicureManicureGel manicures
ShayLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We came in Friday at 2pm. It was nice! Between the birthday girl and I, we had Vivian, Nancy, and Justin. How amazing was this service yall!!!!! 10/10 recommend!!!! They can accommodate mani and pedi at the same time too, make sure to call ahead for that and if needing a party of 3 or more! They also serve a bit of…

Paid $60–80Nail artPedicureDip powder
Michiko2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was mine and my daughter‘s first time at this place And it was amazing. They are very nice very clean and very affordable and they have a lot Of stations for many people Will be coming back this is my new spot

Paid $40–60Nail paintingAcrylic nailsPedicure
Kristie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is very cool and relaxing place for nails and pedicures! Rose was AMAZING! She was so sweet and did a beautiful job on my pedicure! You won’t be disappointed. Prices are very reasonable. I will be back for sure.

Paid $100–120Acrylic nailsPedicureManicure

Show more gel manicures reviews (28 more) →

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure323$45–$73
Nail painting90$48–$81
Nail art88$61–$96
Acrylic nails63$50–$79
Hand & foot massages48—
Gel manicures48$50–$91
Manicure47$45–$73
Nail extensions44$58–$86

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