Experts Reviews · Company report
Nails X Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%84+23.7Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nails X Lounge

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 851 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nails X Lounge is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nails X Lounge is better than 84% of nail salons.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nails X Lounge is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nails X Lounge is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nails X Lounge is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nails X Lounge is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nails X Lounge for 8 kinds of job.

Nails X Lounge for nail cut & filing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$40–$59
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail cut & filing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 42

All 16 Google reviews tagged “Nail cut & filing”

Frances31 minutes ago★★★★

Rose was great.

Nail extensionsHand & foot massagesPedicure
MicheleLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've been here twice now amd Jenny and Rose have both done absolutely amazing jobs on my pedicures. The hospitality is great, everyone is so nice, and this place is very clean.

Hand & foot massagesPedicureExfoliation
Jacqueline8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely amazing. Rose gave an awesome massage for my pedicure!! The service overall - hands and feet - was relaxing and well done!

Nail extensionsHand & foot massagesPedicure
Kealani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m so glad I found Ken! He really takes the time to understand what I’m going for and is always patient, kind, and open to making sure I get the exact vision I have in mind. He makes me feel super comfortable, is always easy to talk to, and genuinely cares about his clients. And most importantly, he does AMAZING…

Acrylic nailsNail cut & filingGel manicures
Quani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When we walked in we were greeted at the door and signed up to get text updates and to earn points to accumulate over time for deals, my nail artist was Nancy. She was really nice and sweet! We got the vip package we got a gel pedicure and manicure which includes mimosa and massage. The shop already has massage…

Paid $100–120Nail paintingEyebrow waxingHand & foot massages
Alyssandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had an amazing experience here! Tracy did an amazing job on my dip powder nails and i absolutely loved them! I’m from the Rocklin area and when I saw the reviews of this place, I knew it was probably worth it to check out! You can imagine driving 40 mins here wouldn’t be my first choice but it was extremely worth it…

Paid $40–60Dip powderManicureNail cut & filing
Michiko2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was mine and my daughter‘s first time at this place And it was amazing. They are very nice very clean and very affordable and they have a lot Of stations for many people Will be coming back this is my new spot

Paid $40–60Nail paintingAcrylic nailsPedicure
It10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My nail tech was ROSE. She did a fabulous job. Very thorough. I had a pedicure and manicure. My nails aren’t long but she did a great job.

Paid $60–80Nail paintingPedicureNail cut & filing
VictoriaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Clean place. Did wait long and service was extraordinary, Tony was amazing. Definitely going back.

Hand & foot massagesPedicureExfoliation
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rose was amazing! Best pedicure and massage

Acrylic nailsHand & foot massagesPedicure
misa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

TLDR; Ken is an amazing manicurist and Rose gave me a pedicure I don’t think I’ll forget. Vibes are great! Paid $153 for gel x with design and upgraded pedi. My new favorite mani pedi place! Ken: I got gel x. I am super particular about my nail length bc I work with my hands a lot but I had nubs before so I wanted…

Paid $140–160Nail extensionsNail paintingPedicure
Marisela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing experience from start to finish! My pedicure came out exactly how I wanted, and the salon was clean, relaxing, and welcoming. The service was excellent, and my nail tech did an incredible job, paying attention to every detail. My feet feel refreshed, and I’m so happy with the results. I’ll definitely be coming back!

Hand & foot massagesPedicureExfoliation
AJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

10/10. the place is beautiful and clean. it feels very luxurious. the technician (her name started with an M but that’s all i remember sadly) was great. she was efficient and paid attention to detail. the price was reasonable and the results are perfect. i got the Mini Spa Pedicure with gel polish.

Paid $40–60Nail paintingHand & foot massagesPedicure
Ann10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing customer service! Pedi on point. Mocktails 🔥, facilities are gorgeous, welcoming, and clean. 10 out of 10. Would recommend! Wanted to gate keep but this little treasure is worth the share!

Paid $60–80Nail paintingHand & foot massagesPedicure
PriscillaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

PedicureNail cut & filingFrench manicures
Ruby2 months ago★★★★★

Rating only, no written review.

Paid $40–60Nail paintingMen's manicuresNail cut & filing

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure323$45–$73
Nail painting90$48–$81
Nail art88$61–$96
Acrylic nails63$50–$79
Hand & foot massages48—
Gel manicures48$50–$91
Manicure47$45–$73
Nail extensions44$58–$86

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