Experts Reviews · Company report
Nails X Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%84+23.7Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nails X Lounge

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 851 Google reviews

Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nails X Lounge is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nails X Lounge is better than 84% of nail salons.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nails X Lounge is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nails X Lounge is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nails X Lounge is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nails X Lounge is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nails X Lounge for 8 kinds of job.

Nails X Lounge for nail extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$86
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 50

All 44 Google reviews tagged “Nail extensions” · showing 20

Frances31 minutes ago★★★★

Rose was great.

Nail extensionsHand & foot massagesPedicure
Tabitha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Vanessa was very kind and did my nails so well! Definitely coming back!

Customer photo from Tabitha's review
Nail artNail extensions
Ashlie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

My first time here and I FINALLY found the place I only want to come to. Tina has such attention to details, took her time and was very professional. I will definitely be back but, the owner needs to get rid of the extra charge for using a debit card. It is a law and they charge $2 which is unacceptable and against…

Paid $80–100Nail artNail extensionsNail painting
Anayiah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★

first time appointment Cindy did my pedicure and Paul did my gel-x set got me in and out quick.

Nail extensionsPedicure
JackLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tina did the cutest art work on my fingers and toes. She’s a perfectionist. This place always goes above and beyond. Almost fell asleep when she did my leg massage. I drive an hour and a half just to come here.

Customer photo from Jack's review
Nail artNail extensionsNail painting
Lindsey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin was phenomenal! He did my nails so fast and they turned out so good! I will definitely be returning!!

Paid $140–160Nail artNail extensions
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My first time here and my experience was wonderful I was pampered and spoiled here Vanessa did a wonderful job on my nails and Tracy did a awesome job on my pedicure I will be back for sure and I definitely recommend this place oh by the way did I mention I was a walk in

Nail extensionsAcrylic nailsPedicure
Jacqueline8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Absolutely amazing. Rose gave an awesome massage for my pedicure!! The service overall - hands and feet - was relaxing and well done!

Nail extensionsHand & foot massagesPedicure
Payden6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Vanessa is amazing! I showed up as a walk in right when they opened at 9 on a Tuesday & they got me right in! Service was great! Very nice polite people!

Paid $80–100Nail artNail extensionsNail painting
Lawson14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Paul made my maximalist nails dreams come true. His attention to detail is amazing. Nail salon is so nice and all the staff friendly

Nail artNail extensionsNail painting
Gagan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rose did an amazing job on my pedicure! She was friendly, gentle, and paid close attention to every detail. My feet and nails look beautiful. I highly recommend Rose and will definitely come back!

Paid $120–140Nail extensions
Anabelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I got a gel tip French nails and a gel pedicure they did amazing!!! Definitely recommend amazing service great place!! Highly recommend lives up to the hype !! I don’t get my nails done this was the first time I got them done in 4 years! Wanted something simple for a wedding they did exactly that ! I wanted short…

Paid $100–120Nail extensions
Jacob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing pedi, especially the massage. Get the deluxe package and the mimosa.

Paid $40–60Nail extensionsPedicureCallus removal
Kelsey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ken was fantastic! Was in town for a wedding and they gave me the best mani I’ve ever had! 10/10 recommend

Paid $60–80Nail extensionsNail painting
Heather11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Paul did an amazing job! I love my beach themed nails! They came out so beautiful. I did the Gel X with blue cat eye. Highly recommend!

Paid $80–100Nail artNail extensions
Abby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Owner is super sweet and Paul did my acrylic nails twice and never disappoints! Come here and get your pedi and nails done!

Paid $40–60Nail extensionsAcrylic nails
Dominique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service was absolutely amazing Ken who my nail tech was so kind they took such good care of my mom and I we will be coming back!!

Paid $60–80Nail extensionsNail paintingAcrylic nails
Isabella13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This place is so nice! They pay attention to details and don't rush through the application at all! ROSE did a fantastic job on me <3

Paid $40–60Nail artNail extensionsNail painting
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very kind and prompt customer service. This is always appreciated at nail salons. We are often rushed and the woman who did my toes took her time. Beautiful salon relaxing and clean I will be back.

Nail artNail extensions
Hannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

Was going to give maybe a 3 but it’s been 3 days exactly since I got my toes gel painted ($68) and they’re coming off. Completely off one toe and partially off several more. The guy behind the desk was rude to the clients and the workers. Very unprofessional and uncomfortable. I’ve had my nails gelX twice there…

Paid $160–180Nail artNail extensionsPedicure

Show more nail extensions reviews (24 more) →

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure323$45–$73
Nail painting90$48–$81
Nail art88$61–$96
Acrylic nails63$50–$79
Hand & foot massages48—
Gel manicures48$50–$91
Manicure47$45–$73
Nail extensions44$58–$86

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