Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts

Experts Reviews · Company report
Nails X Lounge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%84+23.7Replies to reviews 8%100+8.2Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Nails X Lounge

Sacramento, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 89 nail salons · 4.9★ from 851 Google reviews

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Report card

Percentile vs other nail salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nails X Lounge is better than 88% of nail salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nails X Lounge is better than 84% of nail salons.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nails X Lounge is better than —% of nail salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nails X Lounge is better than —% of nail salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nails X Lounge is better than 100% of nail salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nails X Lounge is better than 100% of nail salons.A
100

Reviews for your job

Customers hired Nails X Lounge for 8 kinds of job.

Nails X Lounge for waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.20
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$25–$71
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 54/100.How Job match is calculatedBuilt only from reviews Google tagged “Waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 32

All 5 Google reviews tagged “Waxing”

Quani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

When we walked in we were greeted at the door and signed up to get text updates and to earn points to accumulate over time for deals, my nail artist was Nancy. She was really nice and sweet! We got the vip package we got a gel pedicure and manicure which includes mimosa and massage. The shop already has massage…

Paid $100–120Nail paintingEyebrow waxingHand & foot massages
zeinab4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amazing service, friendly staff, and beautiful results! Cindy, Ken, and Nancy were all wonderful. I felt welcomed and taken care of from start to finish. Highly recommend! ❤️✨ A little glow, a little luck, a lot of summer ☀️

Nail artPedicureWaxing
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Came in with my wife and niece to kick off a birthday celebration for my little one, and this place absolutely delivered. We walked in with no wait, which was already a great sign. First — the space. It's *huge*. Super modern, clean, and packed with stations and staff. Very professional vibe but also warm and…

Paid $40–60Nail artNail paintingEyebrow waxing
Kris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Obsessed with Alice and her precision on nails! She is so friendly and when I say she KILLED my nails, WOW But besides the services the salon is amazing! And beautiful and so clean. Definitely coming again!

Paid $40–60PedicureWaxingManicure
Vicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

Rating only, no written review.

Arm hair removalWaxing

Price

$68-4% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure323$45–$73
Nail painting90$48–$81
Nail art88$61–$96
Acrylic nails63$50–$79
Hand & foot massages48—
Gel manicures48$50–$91
Manicure47$45–$73
Nail extensions44$58–$86

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