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NakedMD Med Spa Riverside

Medical spa · Jurupa Valley, CA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 112 medical spasPosition by Experts Score among all companies we track in this category. · better than 31%
4.9 ★★★★★ 1,000 Google reviews · 24 photos
97%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
Oct 2026latest review

NakedMD Med Spa Riverside at a glance

Google reviewers rate the spa 4.9 out of 5, frequently citing staff friendliness, detailed procedure explanations, and transparent pricing as key positives. Common services include Botox, lip filler, and microneedling, with many noting minimal pain and natural results. However, lower-rated reviews highlight scheduling delays, inconsistent injector experience levels, and concerns that promotional pricing may lead to upselling or less effective outcomes.

  • Google rating: 4.9 out of 5 from 1,000 reviews (97% five-star).
  • Reviews on this page: 1,001 Google reviews (862 with written comments, 57 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Medical Spa serving Jurupa Valley, California.

Data from Google, last updated October 26, 2026.

Score profile vs other medical spas

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction89Reliability82Craft & service–Value100Momentum100Replies to reviews82Satisfaction: 89 (median 95)Reliability: 82 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 82 (median 81)
NakedMD Med Spa RiversideMedical Spas median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NakedMD Med Spa Riverside: 89/100 on this factor. Category median: 95.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NakedMD Med Spa Riverside: 82/100 on this factor. Category median: 93.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NakedMD Med Spa Riverside: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NakedMD Med Spa Riverside: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NakedMD Med Spa Riverside: 82/100 on this factor. Category median: 81.A
82

Bar = this company · dark tick = category median.

Star ratings

1,001 Google reviews we collected

  • 5 stars96897%
  • 4 stars40%
  • 3 stars30%
  • 2 stars50%
  • 1 star212%

Praise vs complaints

Phrases our text analysis found in 862 written reviews

  • Praise1,38098%
  • Complaints302%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price22157%
  • Reasonable15339%
  • Overpriced72%
  • Not sure82%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude55439%
  • Quality & results25618%
  • Would recommend21015%
  • Communication19814%
  • Honesty & trust796%
  • Speed & response695%
  • Price & value443%

What customers talk about

We read 862 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Had a great experience at this location and everyone is super friendly.”
    “They were so rude to me bc I needed something fixed 😭 they told me my lips are migrating even tho the second time I got them done they told me that I…”
  • “I had a great experience and Paula is absolutely amazing.”
    “I did a tox and I almost paid 500$ for nothing the tox not working and look like nothing it’s like they injected water and you need to wait at least a…”
  • “I highly recommend Katelyn for the injections, minimal pain and she was very sweet through the whole procedure!”
    “I live across the street from here so im bummed im never going back.”
  • “Shelly did a great job explaining everything and making sure she did exactly what I wanted.”
  • “They were also Very honest about their services and what they recommend is best for me personally.”
    “A very bad experience; their advertising is misleading.”
  • “The injections were quick and practically painless.”
    “I never got the complimentary facial they advertised as well and when trying to reschedule, they never called me back.”
  • “The weight was a little bit longer than I expected, but the prices were so worth it!”
    “They tell you it won't do much and then want to immediately give a price of over 200 dollars.”

People customers mention

  • Jen 69 reviews
  • Francine 62 reviews
  • Botox 59 reviews
  • Genesis 45 reviews
  • Vanessa 42 reviews
  • Daisy 41 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired NakedMD Med Spa Riverside for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Had a great experience at this location and everyone is super friendly. Shelly did a great job explaining everything and making sure she did exactly what I wanted.

Reasonable priceBOTOX treatments
Angila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I love my injector! She was so nice and explained everything clearly. I can’t wait to go back!

Reasonable priceLip fillers
Angie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Crystal was very knowledgeable and helpful with the consult. Jen was amazing as always at administering my tox, lip flip, and B12 shot! I Looking forward to seeing you again in 4 months for my next visit! Thank you so much for the great care and the Waterdrop HydrogelMask along with the Baum for my lips! Such a great discount! See you ladies next time!

Great priceB-12 injectionsBOTOX treatmentsService not listed
Marcella6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Explained everything, process options pricing. Very transparent . Very little pain. Will definitely be back ..

Lip fillers
Eileen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Sheilly was great. I had a great experience. Can't wait to see the finally results.

Reasonable priceCosmetic surgery
Jennie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

So professional and gentle . You can definitely tell that they do this all the time.

Photos

Customer reviews

4.9 ★★★★★ 1,000 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Erin Klempner1 reviewTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience at this location and everyone is super friendly. Shelly did a great job explaining everything and making sure she did exactly what I wanted.

  • Price assessment: Reasonable price
  • Services: BOTOX treatments
Angila Ahmadyar4 reviewsTotal number of Google reviews Angila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love my injector! She was so nice and explained everything clearly. I can’t wait to go back!

  • Price assessment: Reasonable price
  • Services: Lip fillers
Angie Medina2 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Crystal was very knowledgeable and helpful with the consult. Jen was amazing as always at administering my tox, lip flip, and B12 shot! I Looking forward to seeing you again in 4 months for my next visit! Thank you so much for the great care and the Waterdrop HydrogelMask along with the Baum for my lips! Such a great discount! See you ladies next time!

  • Price assessment: Great price
  • Services: B-12 injections, BOTOX treatments, Service not listed
Response from the owner · Edited a year ago

Hi, Angie. It was a pleasure serving you. Thank you for choosing NakedMD and for sharing your positive experience. We’re excited to continue helping you achieve your aesthetic goals. See you soon!

Marcia Mckee1 reviewTotal number of Google reviews Marcia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Couldn't ask for anything better. 🥰

  • Price assessment: Reasonable price
  • Services: Lip fillers
Response from the owner · 2 days ago

Thank you so much for your lovely words, Marcia! It’s always our pleasure to provide an experience that exceeds your expectations. We can’t wait to welcome you back for your next visit! 🥰

Jolene Arroyo4 reviewsTotal number of Google reviews Jolene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a great experience

Response from the owner · 3 days ago

Thank you so much for your kind words, Jolene! It’s always our pleasure to provide you with a great experience. We look forward to welcoming you back soon!

Marcella Rodriguez6 reviewsTotal number of Google reviews Marcella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Explained everything, process options pricing. Very transparent . Very little pain. Will definitely be back ..

  • Services: Lip fillers
Response from the owner · 4 days ago

Thank you so much for your kind words, Marcella! It’s always our pleasure to provide clear information and a comfortable experience. We’re delighted to hear you felt well taken care of and look forward to welcoming you back for your next visit!

Allyson Adame4 reviewsTotal number of Google reviews Allyson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing staff and great results !

  • Services: Lip fillers
Response from the owner · 4 days ago

Thank you so much for your kind words, Allyson! It’s always our pleasure to provide you with exceptional care and beautiful results. We can't wait to welcome you back for your next visit!

Eileen Palmieri3 reviewsTotal number of Google reviews Eileen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sheilly was great. I had a great experience. Can't wait to see the finally results.

  • Price assessment: Reasonable price
  • Services: Cosmetic surgery
Response from the owner · 5 days ago

Thank you so much, Eileen! It’s always our pleasure to provide a wonderful experience. We’re excited for you to see the final results—your satisfaction means the world to us. We can’t wait to welcome you back soon!

Jennie Tran3 reviewsTotal number of Google reviews Jennie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So professional and gentle . You can definitely tell that they do this all the time.

Response from the owner · 5 days ago

Thank you so much for your kind words, Jennie! It’s always our pleasure to provide a professional and gentle experience. We appreciate you noticing our commitment to excellence, and we can’t wait to welcome you back for your next visit!

Denise CoxLocal Guide · 75 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The wait was pretty long I was there in total for just under 2 hours BUT the staff is amazing. Everyone is very kind and friendly and everyone knows what they are doing. I had a great experience and Paula is absolutely amazing. Very gentle and very detailed. This was my first time getting a service like this and it was a great experience!

  • Price assessment: Not sure
  • Services: B-12 injections, Lip fillers
Response from the owner · 6 days ago

Thank you so much for sharing your experience, Denise! We truly appreciate your kind words about our amazing staff and Paula's gentle touch. It’s always our pleasure to provide care that feels personal. We understand the wait may have been longer than expected, and we’re grateful for your patience. We can't wait to welcome you back for your next visit!

NakedMD Med Spa Riverside on Google Maps →

Business details

  • Address: 4244 Riverwalk Pkwy Ste 240, Riverside, CA 92505
  • Phone: (951) 880-0807
  • Website: nakedmd.com
  • Service area: Jurupa Valley, CA