Analyzing 5,471,9325.5M ReviewsFor 14,76214.8K Experts

Experts Reviews · Company report
Nana's General Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%14+2.6Value 13%23+2.9Momentum 10%13+1.3Track record 9%7+0.6Accountability 6%87+5.4Experts Score= 19Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.19SCORE

Nana's General Services

Moncks Corner, SC · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 50 house cleaning services · 4.9★ from 57 Google reviews

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Report card

Percentile vs other house cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and value; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Nana's General Services is better than 13% of house cleaning services.F
13
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Nana's General Services is better than 14% of house cleaning services.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Nana's General Services is better than —% of house cleaning services.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Nana's General Services is better than 23% of house cleaning services.D
23
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Nana's General Services is better than 13% of house cleaning services.F
13
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Nana's General Services is better than 7% of house cleaning services.F
7
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Nana's General Services is better than 87% of house cleaning services.A
87

Reviews for your job

Customers hired Nana's General Services for 7 kinds of job.

Nana's General Services for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$347–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Moving-related cleaning”

Austin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We just had our rental house cleaned prior to moving out and could not be happier with how the place looked!! It looked better than the day we moved in. Elisana and Luciana went above and beyond! The floors looked incredible, the fridge and other kitchen appliances looked brand new! They cleaned inside the fridge,…

Paid $300–350Great priceMoving-related cleaningMove-out cleaning
PiiaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Communication before, during and after the cleaning service was excellent. Cleaners arrived on time and worked very efficiently. The apartment is spotless and looks like no one has lived there before, absolutely amazing!

Paid $250–300Great priceMoving-related cleaningMove-out cleaning
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very good cleaning. On time and professional.

Paid $300–350Great priceMoving-related cleaning
Padma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We hired Nana Services to clean our house. They sent Felipe and his wife to clean and they did an excellent job. I am greatly satisfied with the quality of the work they did. I highly recommend them and will use them again.

Paid $250–300Reasonable priceInterior & exterior window cleaningMoving-related cleaningGeneral housekeeping
MJ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank u so much for the exceptional cleaning job your staff did for our move out. The house looks amazing.

Moving-related cleaningDeep clean

Price

$300+8% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 58%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean11$283–$453
Interior & exterior window cleaning6$253–$435
Standard cleaning5$170–$259
Moving-related cleaning5$347–$614
Move-out cleaning4—
General housekeeping2$164–$259
Office & workplace cleaning2$183–$336

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