Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%52+26Reliability 21%66+14.1Momentum 11%75+8.6Track record 10%66+6.6Accountability 7%89+6.4Experts Score= 62Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORENapa Valley Hot Tubs
Napa, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 22 pool & spa services · 4.8★ from 51 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and momentum; weakest: satisfaction.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Napa Valley Hot Tubs is better than 52% of pool & spa services.C
52
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Napa Valley Hot Tubs is better than 66% of pool & spa services.B
66
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Napa Valley Hot Tubs is better than —% of pool & spa services.–
—
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Napa Valley Hot Tubs is better than —% of pool & spa services.–
—
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Napa Valley Hot Tubs is better than 75% of pool & spa services.B
75
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Napa Valley Hot Tubs is better than 66% of pool & spa services.B
66
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Napa Valley Hot Tubs is better than 89% of pool & spa services.A
89
Reviews for your job
Napa Valley Hot Tubs for netting
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|
