Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Nashville Pet Spa highly, praising friendly staff, effective grooming, and daycare services that leave dogs tired and happy. Customers appreciate the communication regarding pet status and the availability of on-site cameras. However, low-star reviews cite inconsistent grooming results, strict drop-off times, and a lack of separation for dogs not ready for group play as primary concerns.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
555 Google reviews we collected
Phrases our text analysis found in 402 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 402 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I love this place and they are so nice at the front”
“They were very professional and understanding and done an AWESOME job on his grooming!”
“Absolutely the worst grooming I have ever experienced.”
“We definitely recommend Nashville Pet Spa to anyone looking for a reliable place for daycare or grooming!”
“I took my cavapoo for her first grooming today with Isabelle and I cannot recommend her and this facility enough!”
“The groomer does a fantastic job and very reasonably priced.”
“Although they are a bit pricey, we felt like the care that our pets received was always worth it in the long run.”
“The staff is always friendly, attentive, and genuinely seems to care about the dogs they have there.”
“She communicates what she needs to do if something changes from what we originally talked about!”
“The staff are responsive and truly care for the dogs and provide high-quality care that gives me total peace of mind.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Nashville Pet Spa for 5 kinds of job. Pick one to see what they paid and said.
Everyone is friendly and genuinely love dogs!! My dog knows everyone here and loves coming. She’s happy and in good hands.
Love this place. My dog gets all her energy over for at least a day or two. My backyard is small and she is 40 lbs and loves to run!
Always a great experience. My female cavalier lost her older brother last weekend, and she’d never been to the groomers without him. I expressed my concerns about her to the staff, and they went above and beyond to make sure she was doted on, like the princess she is. Kudos, Nashville Pet Spa!! Viva la Spa!
They always do great at grooming my poodle and I never have to be in a rush to grab her because she can stay a little longer and play. I love this place and they are so nice at the front
I had a meet and great and also bathing with fur removal along with nail grinding for both dogs. I dropped them off at 7:30 am and within 45 minutes to an hour they called me to let me know that one of my dogs was reactive with other dogs and it probably wouldn't work out with him. So I asked them if they could go…
Our dog loves going to the daycare when she gets groomed! She just hops right in car! Nikki always does a great job grooming our crazy doodle!
| Job | Reviews | Category typical |
|---|---|---|
| Dog full service grooming | 110 | — |
| Dog nail trimming | 64 | — |
| Dog boarding | 49 | — |
| Dog ear cleaning | 34 | — |
| Dog anal gland expression | 14 | — |
4.9 ★★★★★ 555 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Nice staff, fast service.
Amazing staff and very attentive! Thank you for loving on my baby!
Great first day for my pup!
Everyone is friendly and genuinely love dogs!! My dog knows everyone here and loves coming. She’s happy and in good hands.
Thank you so much Janie! We love Izzy so much, and we are so grateful for your trust in our care!
Love this place. My dog gets all her energy over for at least a day or two. My backyard is small and she is 40 lbs and loves to run!
Always a great experience. My female cavalier lost her older brother last weekend, and she’d never been to the groomers without him. I expressed my concerns about her to the staff, and they went above and beyond to make sure she was doted on, like the princess she is. Kudos, Nashville Pet Spa!! Viva la Spa!
They always do great at grooming my poodle and I never have to be in a rush to grab her because she can stay a little longer and play. I love this place and they are so nice at the front
I had a meet and great and also bathing with fur removal along with nail grinding for both dogs. I dropped them off at 7:30 am and within 45 minutes to an hour they called me to let me know that one of my dogs was reactive with other dogs and it probably wouldn't work out with him. So I asked them if they could go ahead and bath him and ill come and get him. They did and called me within the hour. They were very professional and understanding and done an AWESOME job on his grooming! So yes, I would definitely recommend them! They were on top of everything and didn't waste any time!
She took great care of my dog and she looked so pretty and a pretty scarf
Thank you so very much for your kind review!! We absolutely LOVED having Truffles here with us today!:-) She looked gorgeous in her bandana!
Our dog loves going to the daycare when she gets groomed! She just hops right in car! Nikki always does a great job grooming our crazy doodle!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
